Full Stack Software Engineer in London

About Maze

Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today's AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That's where Maze comes in.

We believe companies shouldn't have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the centre of every decision. Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves.

That's why Maze was recently named the #1 user research platform in UX Tools' Design Tools Survey—and why we're scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world-class customers such as Uber, Amazon, Atlassian, Anthropic & more. Maze is a Series B company backed by top-tier investors. We operate a global remote workforce driven by our core values.

The Role

As a Software Engineer on the Product Engineering team, you'll design and deliver high impact features, working closely with product, design, and other engineers to solve complex problems, build scalable solutions, and ensure our systems are maintainable and performant. You'll take ownership of projects from concept to production, contribute to architectural decisions, write high quality code, and help raise the technical bar by sharing knowledge and best practices with your teammates.

Location: Remote, preference for United Kingdom or Portugal. Key engineering and product teams are based in Europe and Portugal.

You’ll work on:

• Building elegant features for user researchers to analyse and extract compelling insights from qualitative data, using both classical techniques and large language models
• Expanding audience management to help researchers connect with and reward participants from across the world
• Integrating video and scheduling tools to provide a streamlined experience for managing and booking user interviews

As a product engineer at Maze, you will:

• Partner closely with product managers, designers and other engineers to design, build, and ship new features
• Establish best practices, frameworks, and repeatable processes that enable us to measure the impact of every feature that we ship
• Evaluate and improve the performance, maintainability, and security of applications in production
• Work in a collaborative and open team, which places high value on feedback, continuous learning and trust.

You should apply if:

• You’re proficient with modern full-stack JavaScript (Node.js and React) and relational databases (PostgreSQL)
• You’re enthusiastic about well-tested code and strive to improve your work environment
• You have excellent written and spoken English skills
• You thrive in a remote environment

Bonus points:

• You have Next.js, NestJS, GraphQL, and/or TypeScript experience
• You have experience with AWS and/or Kubernetes
• You’re interested in UX, UI design, and the research field

Inclusivity and Pay

At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture.

Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges against other venture-backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations.

Why Maze is unique

• Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze.
• Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge.
• Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions.

Benefits

• Health insurance with international coverage, vision, and dental: 100% of the team member premium paid
• Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources
• Life and Disability Insurance, 100% of the team member premium paid
• Flexible time off
• Meaningful equity
• Company retreats, fully paid for by Maze
• New MacBook (laptop), paid for by Maze
• Paid Family leave: 16 weeks for birth or adoptive parents
• $500/month to be used for dependent health insurance coverage
• $1,500 remote work setup fund to ensure you can set up a productive workspace
• Flexible work schedule where you manage your own working hours
• Monthly Bonus.ly points that are awarded to others to recognise teamwork, dedication and helpfulness - points can be cashed out for gift cards and more
• Virtual social engagements randomly throughout the year
• SWAG, we have some really cool swag
• Open, transparent culture that includes virtual coffee chats, bi-weekly all-hands meetings, and more

Outreach Notice

We understand you might be excited about the job you’re applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application, as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.