At a Glance
- Tasks: Support the Store Manager and lead a passionate retail team in delivering exceptional customer service.
- Company: Join Maze, a creative, family-run retailer in the heart of Clifton, Bristol.
- Benefits: Enjoy career development, seasonal uniform allowance, and exclusive discounts for friends and family.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a close-knit team that champions sustainable fashion and independent brands.
- Qualifications: Experience in retail management, strong leadership skills, and a passion for fashion.
The predicted salary is between 24995 - 30549 £ per year.
Assistant Manager | Full-Time | Regular Weekend Working Required 40 hours per week, including regular weekend working.
You must be available to work at least one weekend day each week, with some weekends requiring both Saturday and Sunday.
Company Description
Maze is an independent, creative retailer offering a carefully curated selection of womenswear, menswear and lifestyle products.
Established in 1985, our family-run business is based in the heart of Clifton, Bristol.
We champion sustainably focused fashion and design-led products, representing some of the very best emerging and independent lifestyle brands with a story to tell.
We're a close-knit team with a passion for exceptional customer service, creativity and creating an inspiring shopping experience for every customer.
Role Description
We're looking for an enthusiastic and experienced Assistant Manager to support the Store Manager in the day-to-day running of our Clifton store.
Leading by example, you'll help deliver outstanding customer service, inspire and motivate the team, and contribute to the continued success and growth of the business.
This varied role spans our womenswear, menswear and lifestyle departments, making it ideal for someone with a genuine passion for fashion, retail and independent brands.
Key Responsibilities
- Support the Store Manager with the day-to-day operation of the store.
- Lead, motivate and develop the team to deliver exceptional customer service.
- Assist with recruitment, training and staff development.
- Drive sales through excellent customer engagement and product knowledge.
- Maintain high visual merchandising and presentation standards.
- Help achieve store sales targets and commercial objectives.
- Build lasting relationships with customers through a personalised shopping experience.
About You
You’ll be a positive, proactive and confident retail professional who enjoys leading by example.
You’ll have
- Experience supervising or managing a retail team.
- Strong leadership and people management skills.
- A commercial mindset and a sales-driven approach.
- Excellent communication and organisational skills.
- A genuine interest in fashion and the brands we represent.
- Enthusiasm, commitment and a creative outlook.
What We Offer
- Career development and training opportunities.
- Seasonal uniform allowance.
- Annual Friends & Family discount cards.
- Fully funded company events.
- Company pension contributions
- #J-18808-Ljbffr
Assistant Retail Manager employer: MAZE CLOTHING LIMITED
Maze is an exceptional employer that fosters a supportive and creative work environment in the heart of Clifton, Bristol. As a family-run business, we prioritise employee growth through career development opportunities and a strong emphasis on teamwork and exceptional customer service. Our commitment to sustainability and independent brands not only enriches our product offerings but also creates a meaningful workplace where every team member can thrive and contribute to our shared success.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Retail Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like MAZE CLOTHING LIMITED, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like MAZE CLOTHING LIMITED!
We think you need these skills to ace Assistant Retail Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at MAZE CLOTHING LIMITED, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at MAZE CLOTHING LIMITED and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show MAZE CLOTHING LIMITED that you’re ready to jump in and contribute right away!
How to prepare for a job interview at MAZE CLOTHING LIMITED
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
