National Distributor Laser Support Engineer, Mechatronics Maintenance Technician Apprenticeship

National Distributor Laser Support Engineer, Mechatronics Maintenance Technician Apprenticeship

Join to apply for the National Distributor Laser Support Engineer, Mechatronics Maintenance Technician Apprenticeship role at Mazak Europe.

Yamazaki Mazak UK Ltd is based at the European manufacturing plant in Worcester, which also houses the European Technology Centre (ETC) and gives customers direct access to support from the UKs largest and most expert team of engineers, with vast experience in machine tool applications for almost every industry sector. Our European Manufacturing Plant is not just a machine tool assembly plant. We pride ourselves in managing a complete operation. We machine our castings, we make our own spindles, our own turrets, our own tool magazines and our own sheet metal covers. We’re committed to manufacturing in Europe and have continually invested in new machinery and equipment for the factory since its opening in 1987.

Qualifications

• Specialisation in a core module
• HNC/Level 4 Apprenticeship recommended based on college feedback, grades, general attitude, application, timekeeping, etc.
• Foundation Degree or Management qualifications
• Experience in roles such as Team Leader, Supervisor, or Senior Laser Engineer

Responsibilities

• During training, learn how to install, service, and repair Mazak CNC Machines including lasers
• Diagnose faults, check machine alignments, and replace electrical drives, motors, and encoders
• Support dealers with technical assistance via email or phone (80% of time)
• Attend customers\’ premises across the UK and Europe for installation, fault‑finding, and repair when remote assistance is insufficient
• Complete reports using Microsoft Office and maintain accurate documentation

Training & Development

Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).

Duration approximately 40-45 months.

Year 1, between 2239 weeks are spent at HWGTA Training Centre developing practical engineering skills, alongside one day per week in the classroom, completing the theoretical elements of the EAL Level 3 Diploma in Advanced Manufacturing Engineering.

Year 2, predominantly based in your company, returning to the Training Centre one day per week to continue and complete the specialised elements of their Level 3 Diploma (Development Knowledge).

Years 3-4, based full‑time in your company, developing practical skills and knowledge in preparation for the End Point Assessment to gain your Mechatronics Maintenance Technician Level 3.

Working Hours

Normal working hours will be from 08:15 to 16:30, Monday to Friday, but can be adjusted starting as early as 07:45.

Additional Information

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