At a Glance
- Tasks: Lead data management and optimise systems to enhance impact for young Londoners.
- Company: Join a dynamic organisation dedicated to making a difference in the community.
- Benefits: Flexible working hours, professional development opportunities, and a supportive team environment.
- Other info: Collaborative culture focused on continuous improvement and personal growth.
- Why this job: Make a real impact by transforming data into meaningful insights for positive change.
- Qualifications: Experience with CRM systems, strong analytical skills, and a passion for data-driven decision-making.
The predicted salary is between 30000 - 40000 € per year.
The CRM & Impact Manager plays a central role in strengthening how MFL delivers and demonstrates its impact for young Londoners. Sitting within the Partnerships and Delivery team, this role ensures that high-quality data, effective systems, and meaningful insight underpin everything we do.
You will lead the development and ongoing optimisation of Salesforce and related systems, ensuring they support delivery, partnerships, fundraising, engagement and organisational learning. Working across teams, you will act as a key connector—bringing people, processes and data together to create a more consistent, efficient and scalable approach to how we work.
A core part of the role is improving how data is collected, managed and used. You will champion high standards of data quality and reporting, helping the organisation move from fragmented processes to joined-up, purposeful systems. This includes enabling teams to feel confident using data and systems in their day-to-day work, and providing practical guidance that builds capability across the organisation.
You will also play a critical role in shaping how MFL understands and shares its impact. By turning data into clear, meaningful insight, you will support better decision-making, strengthen programme design, and ensure we can clearly demonstrate our outcomes to partners, funders and stakeholders.
With a focus on continuous improvement, you will proactively seek opportunities to enhance our data practices and systems.
CRM and Impact Manager in London employer: Mayor's Fund for London
MFL is an exceptional employer that prioritises the growth and development of its employees, particularly in the vibrant setting of London. With a strong commitment to data-driven decision-making, our work culture fosters collaboration and innovation, allowing you to make a tangible impact on the lives of young Londoners. We offer comprehensive training opportunities, a supportive environment, and the chance to be at the forefront of meaningful change, making this role not just a job, but a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land CRM and Impact Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. We can’t stress enough how important it is to build relationships that could lead to job opportunities.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your work with data systems and insights. This gives potential employers a taste of what you can bring to the table, especially for a role like CRM & Impact Manager.
✨Tip Number 3
Prepare for interviews by practising common questions related to data management and impact reporting. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission to make a difference for young Londoners.
We think you need these skills to ace CRM and Impact Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with data management and CRM systems. We want to see how your skills align with the role of CRM & Impact Manager, so don’t hold back on showcasing relevant projects!
Showcase Your Data Skills:Since this role is all about data quality and reporting, be sure to include specific examples of how you've improved data processes in previous roles. We love seeing numbers and outcomes that demonstrate your impact!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion for improving data systems shines through without unnecessary fluff.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Mayor's Fund for London
✨Know Your Data Inside Out
As a CRM & Impact Manager, you'll be working with data daily. Make sure you understand the key metrics and insights relevant to the role. Familiarise yourself with Salesforce and any other systems mentioned in the job description, so you can confidently discuss how you would optimise them.
✨Showcase Your Collaborative Spirit
This role requires you to connect people and processes across teams. Prepare examples of past experiences where you've successfully collaborated with different departments or stakeholders. Highlight how you facilitated communication and improved workflows.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss specific challenges you've faced in data management or system optimisation. Think about how you approached these issues, what solutions you implemented, and the outcomes. This will show your ability to drive continuous improvement.
✨Prepare Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions that demonstrate your interest in the organisation's impact and how they use data. Ask about their current systems and any challenges they face, which will show you're already thinking about how to contribute.
