Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch administrative support in a fast-paced medical environment.
- Company: Join Mayo Clinic, a leading healthcare provider dedicated to innovation and employee success.
- Benefits: Enjoy competitive pay, career advancement, and a supportive work culture.
- Why this job: Make a real difference in patient care while developing your skills in a dynamic setting.
- Qualifications: 3 years of medical secretarial experience and strong communication skills required.
- Other info: Full-time role with opportunities for international assignments and growth.
The predicted salary is between 36000 - 60000 £ per year.
Mayo Clinic is top-ranked in more specialties than any other healthcare provider according to U.S. News & World Report. As we prioritize patient needs, we remain equally dedicated to our employees. With advancement opportunities for a fulfilling career at Mayo Clinic, you will thrive in a supportive environment that fosters innovation and champions belonging while providing essential resources for your success.
Mayo Clinic Healthcare in London is seeking an experienced Medical Secretary in the Executive Health clinic. The Medical Secretary provides high-quality administrative and secretarial support within a fast-paced, multispecialty medical environment. The role includes managing patient appointments, coordinating with clinical teams, and handling confidential information with accuracy and professionalism.
Key Responsibilities- Secretarial Support: Provide accurate and confidential secretarial support, including audio typing and document preparation; manage correspondence, telephone enquiries, and all communications promptly and professionally.
- Appointment Management: Schedule appointments within the electronic medical record system with a high level of accuracy; process new patient referrals and coordinate appointments with relevant departments; advise patients on co-payments, authorisations, and pre-service requirements.
- Patient Coordination: Register new patients and maintain up-to-date records; support patient visits by addressing queries and coordinating care internally and externally; arrange investigations and obtain results, ensuring urgent findings are escalated appropriately.
- Interdepartmental & External Liaison: Communicate effectively with clinicians, external providers, and patients; maintain effective working relationships across the organisation and with external partners.
- Documentation & Records Management: Manage incoming medical records, imaging, and test results; prepare clinic notes and ensure timely distribution of follow-up documentation.
- Policy Compliance & Systems: Apply scheduling policies and criteria accurately; use multiple systems efficiently to support scheduling and service enquiries.
- Required qualifications: GCSE or equivalent; 3 years’ medical secretarial experience; experience within NHS or private healthcare settings; fluency in English and eligibility to work in the UK.
- Preferred qualifications: Medical Terminology training; strong written and verbal communication skills; ability to work independently and balance competing demands; excellent attention to detail and proofreading accuracy; proficient computer and keyboard skills (Meddbase and CRM); basic understanding of insurance terminology; experience across multiple specialties.
Exemption Status: Nonexempt
Compensation Detail: Education, experience and tenure may be considered along with internal equity when job offers are extended.
Benefits Eligible: Yes
Schedule: Full Time
Hours/Pay Period: 40 hours per week
International Assignment: Yes
Site Description: Our commitment to improving lives and advancing medicine knows no borders. Mayo Clinic International focuses on expanding our global reach by building strong connections with collaborators, clients, communities, and patients worldwide. By aligning our international efforts within strategic areas, Mayo Clinic is positioned to Cure, Connect, and Transform healthcare on a global scale.
Equal Opportunity: It is the policy of Mayo Clinic not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
Medical Secretary-London employer: Mayo Foundation for Medical Education and Research
Contact Detail:
Mayo Foundation for Medical Education and Research Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary-London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work at Mayo Clinic or similar organisations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching Mayo Clinic's values and recent achievements. We want to see that you’re genuinely interested in our mission and how you can contribute to our supportive environment.
✨Tip Number 3
Practice your communication skills! As a Medical Secretary, you'll need to handle various enquiries and liaise with different teams. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Mayo Clinic family.
We think you need these skills to ace Medical Secretary-London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Medical Secretary role. Highlight your relevant experience in medical secretarial work, especially in fast-paced environments like NHS or private healthcare settings. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your attention to detail and communication skills, as these are key for us.
Showcase Your Experience: When detailing your experience, focus on specific tasks you've handled that relate to the job description. Whether it's managing patient appointments or handling confidential information, we want to know how you've excelled in similar situations.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Mayo Foundation for Medical Education and Research
✨Know Your Stuff
Before the interview, make sure you brush up on medical terminology and the specific responsibilities of a Medical Secretary. Familiarise yourself with the electronic medical record systems mentioned in the job description, as this will show your preparedness and understanding of the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in medical secretarial roles, especially within NHS or private healthcare settings. Prepare specific examples of how you've managed patient appointments and handled confidential information, as these are key aspects of the job.
✨Communicate Clearly
Since strong communication skills are essential for this role, practice articulating your thoughts clearly and concisely. Think about how you would explain complex medical terms to patients or liaise with clinical teams, and be prepared to demonstrate this during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the organisation. Inquire about the team dynamics, opportunities for professional development, or how Mayo Clinic supports its employees in a fast-paced environment. This shows you're not just interested in the job, but also in being part of their culture.
