At a Glance
- Tasks: Provide secretarial support and manage patient appointments with precision.
- Company: Join the renowned Mayo Clinic, a leader in healthcare innovation.
- Benefits: Full-time role with competitive pay and opportunities for career advancement.
- Other info: Dynamic workplace with a commitment to diversity and global healthcare.
- Why this job: Make a difference in patient care while thriving in a supportive environment.
- Qualifications: GCSE or equivalent and 3 years of medical secretarial experience required.
The predicted salary is between 36000 - 60000 £ per year.
Mayo Clinic is top-ranked in more specialties than any other health care provider according to U.S. News & World Report. As we prioritize patient needs, we remain equally dedicated to our employees. With advancement opportunities for a fulfilling career at Mayo Clinic, you will thrive in a supportive environment that fosters innovation and champions belonging while providing essential resources for your success.
Responsibilities
- Secretarial Support
Provide accurate and confidential secretarial support, including audio typing and document preparation. - Appointment Management
Schedule appointments within the electronic medical record system with a high level of accuracy. Process new patient referrals and coordinate appointments with relevant departments. Advise patients on co-payments, authorisations, and pre-service requirements. - Patient Coordination
Register new patients and maintain up-to-date records. Support patient visits by addressing queries and coordinating care internally and externally. Arrange investigations and obtain results, ensuring urgent findings are escalated appropriately. - Interdepartmental & External Liaison
Communicate effectively with clinicians, external providers, and patients. Maintain effective working relationships across the organisation and with external partners. - Documentation & Records Management
Manage incoming medical records, imaging, and test results. Prepare clinic notes and ensure timely distribution of follow-up documentation. - Policy Compliance & Systems
Apply scheduling policies and criteria accurately. Use multiple systems efficiently to support scheduling and service enquiries.
Qualifications
- Required qualifications
GCSE or equivalent.
3 years’ medical secretarial experience.
Experience within NHS or private healthcare settings.
Fluency in English and eligibility to work in the UK. - Preferred Qualifications
Medical Terminology training.
Strong written and verbal communication skills.
Ability to work independently and balance competing demands.
Excellent attention to detail and proofreading accuracy.
Proficient computer and keyboard skills (Meddbase and CRM).
Basic understanding of insurance terminology.
Experience across multiple specialties.
Exemption Status
Nonexempt
Compensation Detail
Education, experience and tenure may be considered along with internal equity when job offers are extended.
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period: 40 hours per week
International Assignment
Yes
Site Description
Our commitment to improving lives and advancing medicine knows no borders. Mayo Clinic International focuses on expanding our global reach by building strong connections with collaborators, clients, communities, and patients worldwide. By aligning our international efforts within strategic areas, Mayo Clinic is positioned to Cure, Connect, and Transform healthcare on a global scale.
Equal Opportunity
It is the policy of Mayo Clinic not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
Medical Secretary-London employer: Mayo Clinic Healthcare London
Mayo Clinic is an exceptional employer, renowned for its commitment to both patient care and employee development. Located in London, this role offers a supportive work culture that prioritises innovation and belonging, alongside ample opportunities for career advancement in the healthcare sector. Employees benefit from a collaborative environment, comprehensive resources, and the chance to make a meaningful impact in the lives of patients globally.
Contact Details:
Mayo Clinic Healthcare London Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Medical Secretary-London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Mayo Clinic Healthcare London.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Mayo Clinic Healthcare London.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Mayo Clinic Healthcare London, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Medical Secretary-London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Mayo Clinic Healthcare London.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Mayo Clinic Healthcare London.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Mayo Clinic Healthcare London. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Mayo Clinic Healthcare London. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Mayo Clinic Healthcare London
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Mayo Clinic Healthcare London’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
