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- Tasks: Provide top-notch secretarial support in a fast-paced medical environment.
- Company: Join the renowned Mayo Clinic, a leader in healthcare innovation.
- Benefits: Enjoy competitive pay, career growth, and a supportive work culture.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: 3 years of medical secretarial experience and strong communication skills.
- Other info: Be part of a global team dedicated to transforming healthcare.
The predicted salary is between 28800 - 43200 £ per year.
Mayo Clinic Healthcare in London is seeking an experienced Medical Secretary in the Executive Health clinic. The Medical Secretary provides high‑quality administrative and secretarial support within a fast‑paced, multispecialty medical environment. The role includes managing patient appointments, coordinating with clinical teams, and handling confidential information with accuracy and professionalism.
Key Responsibilities- Secretarial Support
- Provide accurate and confidential secretarial support, including audio typing and document preparation.
- Manage correspondence, telephone enquiries, and all communications promptly and professionally.
- Appointment Management
- Schedule appointments within the electronic medical record system with a high level of accuracy.
- Process new patient referrals and coordinate appointments with relevant departments.
- Advise patients on co‑payments, authorisations, and pre‑service requirements.
- Register new patients and maintain up‑to‑date records.
- Support patient visits by addressing queries and coordinating care internally and externally.
- Arrange investigations and obtain results, ensuring urgent findings are escalated appropriately.
- Communicate effectively with clinicians, external providers, and patients.
- Maintain effective working relationships across the organisation and with external partners.
- Documentation & Records Management
- Manage incoming medical records, imaging, and test results.
- Prepare clinic notes and ensure timely distribution of follow‑up documentation.
- Policy Compliance & Systems
- Apply scheduling policies and criteria accurately.
- Use multiple systems efficiently to support scheduling and service enquiries.
- GCSE or equivalent.
- 3 years’ medical secretarial experience.
- Experience within NHS or private healthcare settings.
- Fluency in English and eligibility to work in the UK.
- Medical Terminology training.
- Strong written and verbal communication skills.
- Ability to work independently and balance competing demands.
- Excellent attention to detail and proofreading accuracy.
- Proficient computer and keyboard skills (Meddbase and CRM).
- Basic understanding of insurance terminology.
- Experience across multiple specialties.
Mayo Clinic is top-ranked in more specialties than any other healthcare provider according to U.S. News & World Report. As we prioritize patient needs, we remain equally dedicated to our employees. With advancement opportunities for a fulfilling career at Mayo Clinic, you will thrive in a supportive environment that fosters innovation and champions belonging while providing essential resources for your success.
Our commitment to improving lives and advancing medicine knows no borders. Mayo Clinic International focuses on expanding our global reach by building strong connections with collaborators, clients, communities, and patients worldwide. By aligning our international efforts within strategic areas, Mayo Clinic is positioned to Cure, Connect, and Transform healthcare on a global scale.
Medical Secretary-London employer: Mayo Career Site UK
Contact Detail:
Mayo Career Site UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary-London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know someone at Mayo Clinic. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching Mayo Clinic's values and recent achievements. We want to see that you’re genuinely interested in being part of our team and that you understand what makes us tick.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We love authenticity, so let your personality shine through while showcasing your medical secretarial skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re keen on the role. Plus, it keeps you on our radar!
We think you need these skills to ace Medical Secretary-London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your medical secretarial experience and skills that match the job description. We want to see how your background fits with the fast-paced, multispecialty environment at Mayo Clinic.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience aligns with the responsibilities listed. We love seeing genuine enthusiasm!
Showcase Your Attention to Detail: Since accuracy is key in this role, make sure your application is free from typos and errors. We appreciate candidates who take the time to proofread their work before hitting 'send'.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at Mayo Career Site UK
✨Know Your Stuff
Make sure you brush up on medical terminology and the specific duties of a Medical Secretary. Familiarise yourself with the electronic medical record systems mentioned in the job description, as well as any relevant scheduling policies. This will show that you're not just interested but also prepared.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common questions for secretarial roles, such as how you handle confidential information or manage competing demands. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Showcase Your Communication Skills
Since the role involves a lot of communication with patients and clinical teams, be ready to demonstrate your strong written and verbal skills. You might be asked to explain how you would handle a difficult patient query or coordinate care, so think of examples from your past experience that highlight your abilities.
✨Dress the Part
First impressions matter! Dress professionally to reflect the high standards of Mayo Clinic Healthcare. A smart outfit not only shows respect for the interviewers but also boosts your confidence. Remember, you want to convey that you can represent their brand well in a fast-paced environment.
