Head of Communications in London

This position requires relocation to Limassol, Cyprus! You can start working remotely. We will provide a relocation package for you and your family.

The Head of Communications owns how the platform communicates across brand, PR, editorial, product copy, localization, and external storytelling. This role sets the standard for written communication across the Brand organization, ensuring our language is clear, human, credible, culturally aware, and strategically sharp. We are an international platform with an English-first communication standard, so this role requires exceptional English-language writing, strong cultural judgment, and the ability to shape messages that work across global markets. We need someone with real mastery of language, strong narrative instincts, and the judgment to own high-stakes communication without heavy oversight. This role leads Brand Copy, Copy & Localization, PR, and editorial direction for the company blog. They act as the final approval layer for written output across the Brand organization and report directly to the Head of Brand.

Job Responsibilities

• Own communication standards across Brand.
• Lead brand storytelling across key channels.
• Own PR, press, and crisis communications.
• Set editorial direction for the blog.
• Support performer education and guidance.
• Lead strategic trust and reputation projects.
• Manage Brand Copy and high-stakes writing.
• Build scalable editorial systems and workflows.
• Partner with Product, Brand Marketing, Community, Legal, and Support.
• Represent the brand at selected industry moments.

Key Impact Areas

• Increase the platform’s voice in the market through stronger storytelling, PR, and editorial presence.
• Build the blog into a multi-function editorial platform for brand stories, creator guidance, education support, and industry thought leadership.
• Engage more actively with press and media to improve trust, visibility, and public understanding of the brand.
• Turn trust, ethics, reputation, and industry-facing ideas into measurable communications projects.
• Raise writing quality, grounded in research and insight, across key touchpoints to improve clarity, trust, perception, and conversion.
• Improve localization and international messaging so communication feels natural, credible, and authentic across markets.
• Create a faster approval system that protects quality without slowing execution.

Job Requirements

• 7+ years of experience in communications, editorial, brand, content, PR, journalism, or a related field.
• Exceptional English-language writing ability, with near-native command of tone, rhythm, nuance, structure, idiom, and natural human voice.
• Strong editorial judgment, taste, and narrative instinct.
• Strong understanding of brand storytelling, positioning, and messaging.
• Experience owning PR, media relations, external communications, or reputation-sensitive messaging.
• Strong international communication judgment across markets, cultures, and audiences.
• Experience working with digital products, platforms, or product teams.
• Ability to shape editorial content, audience resources, guides, explainers, or educational materials into clear, useful communication.
• Strong leadership skills, with experience setting standards, giving feedback, and improving team output.
• High ownership and accountability, with the ability to operate independently and take responsibility for work that goes live.
• Experience building editorial standards, brand voice systems, or messaging frameworks.
• Experience managing a blog, editorial platform, resource hub, or audience education system.
• Experience working with localization, multilingual products, or global communications.
• Experience in entertainment, creator economy, gaming, media, live-streaming, or culture-driven consumer brands.
• Experience leading crisis, trust, ethics, safety, policy, or reputation communications.
• Experience partnering with Social, Community, Product, Support, Legal, Policy, Safety, Education, or external partners.
• Experience managing writers, editors, PR specialists, localization teams, or communication functions.
• Comfort representing a brand externally through events, panels, interviews, or media conversations.

Conditions

• EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
• Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
• Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
• Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
• Mindfulness & well-being support, including psychological assistance with 50% coverage.
• 50% coverage of school and kindergarten fees for your children.
• Fully covered sports benefits, and also access to in-house electric scooters and bike rentals, and cycling purchase compensation.
• Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey.
• A culture of recognition: a peer reward program to celebrate your contributions.
• A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
• Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
• A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities.