Junior Database Administrator in Southampton

Mayflower have an exciting opportunity to join a small, highly skilled team at the heart of bringing performances to life across our theatres. As a Junior Database Administrator, you will play a key role in setting up and maintaining the systems that support our productions and audiences.

We are looking for someone who is naturally curious, enjoys understanding how things work, and likes finding smarter, more effective ways of doing things. This role will suit someone who enjoys problem-solving, asking questions and learning new skills.

Although we’re not looking for previous experience in a database team, the successful candidate will show clear evidence of understanding in the areas of SQL programming or data analysis, whether via study, self-guided learning or from an earlier position. What matters most is your enthusiasm, willingness to learn and interest in technology and systems. We'll provide the training and support you need to build your skills and develop your career. If you're looking for a role where you can make a real impact while learning from experienced professionals, we'd love to hear from you.

The role will be offered based on a permanent contract, at 37.5 hours per week (including weekends and evenings).

Your main responsibilities will be:

• To gain an understanding of all aspects of the Tessitura platform, supported by in-person and online learning.
• Support the Database Team by setting up offers, performances, reports and
• Collaborate widely to help colleagues understand how to achieve their aims.
• Work with us to devise new ways of improving the service we provide to our audiences and colleagues.

Our ideal applicant will have:

Essential qualities:

• GCSE Maths to Grade 5 (or equivalent) and above
• Basic understanding of SQL (gained through work, study or self-guided learning)
• Excellent attention to detail, with the ability to work accurately.
• Demonstrable ability to solve problems logically.
• Experience using spreadsheets to organise or analyse information.
• Good written and verbal communication skills.
• Able to manage multiple tasks and prioritise effectively.
• Enthusiastic about learning technical systems.

Desirable qualities:

• Experience using databases, CRM systems or business software.
• Experience analysing data or producing reports.
• Experience of having learned new software.
• Experience of working in a customer-focused environment.
• Experience of the arts, entertainment or theatre sector.
• Knowledge of Tessitura, Spektrix or similar ticketing systems.

We understand that some candidates may choose to use AI tools to assist with their application. If you do, we kindly encourage you to keep the following in mind:

• Let your personality shine through: AI-generated responses can sometimes feel generic or impersonal. Your application is a chance to showcase your unique experiences, skills, and enthusiasm—make sure your voice comes through clearly.
• Show your genuine interest: A personal touch can make a big difference. Applications that reflect your own words and motivations often stand out more and help us get to know you better.
• Be accurate and honest: It’s important that all information you provide is truthful and genuinely reflects your background and experience.
• Prepare for the next steps: If your application relies heavily on AI, it may be harder to speak confidently about your experiences during interviews. We want you to feel prepared and authentic throughout the process.

The job description can be found at the bottom of our job advert on our recruitment portal located on https://www.mayflower.org.uk/about/jobs-and-opportunities/ . This is also where you can find the information of how to apply.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For more details, please see our Diversity and Inclusion statement on our website’s jobs and opportunities page on the link above.

If you require any assistance or have any additional requirements to complete your application with the recruitment process, please contact the People & Culture Team at recruitment@mayflower.org.uk or on 02380 711800 ext. 0. You can also contact us with any further questions you may have.

Interviews for this role will be held w/c 12th October 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Mayflower Theatre is the largest theatre on the South Coast with 2,271 seats in the auditorium. The Theatre’s aim is to bring a diverse range of shows to Southampton. We present a mixture of spectacular touring productions, from musicals to dance, opera, drama, ballet and comedy.

Mayflower Studios is a cultural and community hub. We present family shows, dance, musicals, music, comedy, circus, cabaret, spoken word, and visual arts. We put participation at the heart of everything we do.

Both the Theatre and Studios operate under the Mayflower brand. Collectively we provide Inspiring Experiences to all who engage with each venue.

At Mayflower we aim for employees to feel a genuine sense of ownership, inspired by our shared values of respect, collaboration, integrity, excellence and clarity, which shape how we work and how we support one another.