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For Companies At a Glance
- Tasks: Support cloud systems on AWS, focusing on Docker and containerised environments.
- Company: Join a leading Security Integrator with a strong reputation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a real impact in security tech while working with cutting-edge cloud solutions.
- Qualifications: 2+ years in technical support or DevOps, with hands-on Docker experience.
- Other info: Dynamic team environment with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a technically capable and detail-oriented Engineer to join our sales and support team for a well-known Security Integrator. You will be responsible for supporting cloud-hosted systems on AWS, with a strong focus on containerized environments using Docker and Docker Swarm. Our systems provide critical infrastructure for physical and electronic security solutions, so reliability, responsiveness, and attention to detail are essential. You'll work closely with development, security, and infrastructure teams to ensure uptime, resilience, and ongoing improvement of our platform.
Key Responsibilities
- Provide support for cloud-hosted production and staging environments used in electronic security platforms.
- Monitor, maintain, and troubleshoot distributed containerized services using Docker and Docker Swarm.
- Respond to and resolve incidents, working to minimize downtime and ensure high system availability.
- Investigate system performance, log anomalies, and service issues, escalating when appropriate.
- Collaborate with DevOps and software engineering teams to implement improvements and automation.
- Maintain thorough documentation of system configurations, processes, and known issues.
- Assist in system upgrades, patching, and performance tuning.
- Support security compliance and auditing activities where applicable.
- Participate in an on-call support rotation.
Required Skills & Experience
- 2+ years of experience in a technical support, DevOps, or infrastructure engineering role.
- Strong hands-on experience with Docker and Docker Swarm in a production environment.
- Proficiency with core AWS services: EC2, S3, CloudWatch, IAM, ELB, ECS/ Fargate, and RDS.
- Solid understanding of Linux server environments, command-line operations, and scripting.
- Experience in supporting real-time or mission-critical systems (security, IoT, or similar sectors).
- Familiarity with log aggregation, monitoring, and alerting tools (e.g., ELK, Prometheus, Grafana).
- Good understanding of networking, VPNs, load balancing, DNS, and firewalls.
- Comfortable with Git and CI/CD workflows.
- Excellent troubleshooting skills and structured problem-solving approach.
- Strong written and verbal communication skills.
Desirable / Nice to Have
- Experience with Microsoft Azure cloud services.
- Background or familiarity with electronic security systems, access control, or surveillance technology.
- Exposure to Infrastructure as Code tools (e.g., Terraform, CloudFormation).
- Knowledge of container security and cloud compliance best practices.
- Experience with scripting languages (e.g., Python, Bash, PowerShell).
- Understanding of security certifications or industry compliance (e.g., ISO 27001, SOC 2) is a plus.
- Experience with Kubernetes or OpenShift for container orchestration.
- Familiarity with CI/CD pipelines and automation tools (e.g., GitHub Actions, Jenkins).
- Exposure to monitoring tools like Prometheus, Grafana, or ELK stack.
- Experience supporting enterprise customers in a B2B SaaS or software product company.
- Experience with access control and intrusion detection systems.
- Familiarity with virtualization technologies (e.g., VMware, Hyper-V).
- Knowledge of database systems (e.g., PostgreSQL, MS SQL).
- Relevant industry certifications (e.g., CompTIA Network+, Security+, CCNA).
- Experience providing technical training to end-users.
Required Qualifications
- 3+ years in a technical support, DevOps, or systems engineering role.
- Hands-on experience with Docker, docker-compose, and container lifecycle management.
- Experience supporting or integrating MinIO or similar S3-compatible object storage.
Technical Skills
- Familiarity with advanced networking concepts and protocols (TCP/IP, DNS, DHCP, VLANs, routing, proxies, firewall configuration, etc.).
- Strong Ubuntu Linux system administration and troubleshooting skills.
- Proficient in working with CLI tools and analyzing logs.
- Experience with storage solutions, volume mounts, and container data persistence.
Soft Skills
- Excellent communication skills for dealing with technical and non-technical users.
- Problem-solving mindset with attention to detail.
- Excellent troubleshooting and problem-solving skills with a logical and methodical approach.
- Ability to manage multiple priorities and respond promptly to issues.
Cloud / PreSales Engineer - (AWS, Docker, Docker Swarm) in London employer: Mayflower Recruitment Ltd
Contact Detail:
Mayflower Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud / PreSales Engineer - (AWS, Docker, Docker Swarm) in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those involving AWS, Docker, and container orchestration. This gives employers a tangible look at what you can do.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to cloud systems and container management. Practice explaining your thought process clearly, as communication is key in this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Cloud / PreSales Engineer - (AWS, Docker, Docker Swarm) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with AWS, Docker, and containerized environments. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about cloud technologies and how your background makes you a perfect fit for our team. Keep it concise but impactful!
Show Off Your Problem-Solving Skills: In your application, mention specific instances where you’ve tackled technical challenges, especially in high-pressure situations. We love candidates who can think on their feet and resolve issues efficiently!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Mayflower Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of AWS, Docker, and Docker Swarm. Be ready to discuss your hands-on experience with these technologies, as well as any challenges you've faced and how you overcame them.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical issues in the past. Highlight your structured approach to troubleshooting and how you ensure high system availability, especially in mission-critical environments.
✨Communicate Clearly and Confidently
Since you'll be dealing with both technical and non-technical users, practice explaining complex concepts in simple terms. Good communication can set you apart, so be sure to demonstrate your ability to convey information effectively.
✨Familiarise Yourself with the Company’s Needs
Research the company and its security solutions. Understand their products and how your role as a Cloud/PreSales Engineer fits into their overall strategy. This will help you tailor your responses and show that you're genuinely interested in contributing to their success.
