At a Glance
- Tasks: Support cloud-hosted systems on AWS, focusing on Docker and Docker Swarm.
- Company: Join a leading Security Integrator with a strong reputation.
- Benefits: Competitive salary, flexible work options, and opportunities for growth.
- Other info: Dynamic team environment with excellent career advancement opportunities.
- Why this job: Make a real impact in security solutions while working with cutting-edge technology.
- Qualifications: 3+ years in technical support or DevOps, with hands-on Docker experience.
The predicted salary is between 36000 - 60000 £ per year.
Overview
We are looking for a technically capable and detail-oriented Engineer to join our sales and support team for a well-known Security Integrator. You will be responsible for supporting cloud-hosted systems on AWS, with a strong focus on containerized environments using Docker and Docker Swarm.
Our systems provide critical infrastructure for physical and electronic security solutions, so reliability, responsiveness, and attention to detail are essential. You’ll work closely with development, security, and infrastructure teams to ensure uptime, resilience, and ongoing improvement of our platform.
Key Responsibilities
- Provide support for cloud-hosted production and staging environments used in electronic security platforms.
- Monitor, maintain, and troubleshoot distributed containerized services using Docker and Docker Swarm.
- Respond to and resolve incidents, working to minimize downtime and ensure high system availability.
- Investigate system performance, log anomalies, and service issues, escalating when appropriate.
- Collaborate with DevOps and software engineering teams to implement improvements and automation.
- Maintain thorough documentation of system configurations, processes, and known issues.
- Assist in system upgrades, patching, and performance tuning.
- Support security compliance and auditing activities where applicable.
- Participate in an on-call support rotation.
Required Skills & Experience
- 2+ years of experience in a technical support, DevOps, or infrastructure engineering role.
- Strong hands-on experience with Docker and Docker Swarm in a production environment.
- Proficiency with core AWS services: EC2, S3, CloudWatch, IAM, ELB, ECS/ Fargate, and RDS.
- Solid understanding of Linux server environments, command-line operations, and scripting.
- Experience in supporting real-time or mission-critical systems (security, IoT, or similar sectors).
- Familiarity with log aggregation, monitoring, and alerting tools (e.g., ELK, Prometheus, Grafana).
- Good understanding of networking, VPNs, load balancing, DNS, and firewalls.
- Comfortable with Git and CI/CD workflows.
- Excellent troubleshooting skills and structured problem-solving approach.
- Strong written and verbal communication skills.
Desirable / Nice to Have
- Experience with Microsoft Azure cloud services.
- Background or familiarity with electronic security systems, access control, or surveillance technology.
- Exposure to Infrastructure as Code tools (e.g., Terraform, CloudFormation).
- Knowledge of container security and cloud compliance best practices.
- Experience with scripting languages (e.g., Python, Bash, PowerShell).
- Understanding of security certifications or industry compliance (e.g., ISO 27001, SOC 2) is a plus.
- Experience with Kubernetes or OpenShift for container orchestration.
- Familiarity with CI/CD pipelines and automation tools (e.g., GitHub Actions, Jenkins).
- Exposure to monitoring tools like Prometheus, Grafana, or ELK stack.
- Experience supporting enterprise customers in a B2B SaaS or software product company.
- Experience with access control and intrusion detection systems.
- Familiarity with virtualization technologies (e.g., VMware, Hyper-V).
- Knowledge of database systems (e.g., PostgreSQL, MS SQL).
- Relevant industry certifications (e.g., CompTIA Network+, Security+, CCNA).
- Experience providing technical training to end-users.
Required Qualifications
- Experience:
- 3+ years in a technical support, DevOps, or systems engineering role.
- Hands-on experience with Docker, docker-compose, and container lifecycle management.
- Experience supporting or integrating MinIO or similar S3-compatible object storage.
Technical Skills
- Familiarity with advanced networking concepts and protocols (TCP/IP, DNS, DHCP, VLANs, routing, proxies, firewall configuration, etc.).
- Strong Ubuntu Linux system administration and troubleshooting skills.
- Proficient in working with CLI tools and analyzing logs.
- Experience with storage solutions, volume mounts, and container data persistence.
Soft Skills
- Excellent communication skills for dealing with technical and non-technical users.
- Problem-solving mindset with attention to detail.
- Excellent troubleshooting and problem-solving skills with a logical and methodical approach.
- Ability to manage multiple priorities and respond promptly to issues.
Mayflower is acting as an Employment Agency in relation to this vacancy.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Consulting
Industries
- IT Services and IT Consulting
Referrals increase your chances of interviewing at Mayflower Recruitment Ltd by 2x
London, England, United Kingdom 2 weeks ago
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Cloud / PreSales Engineer - (AWS, Docker, Docker Swarm) employer: Mayflower Recruitment Ltd
Mayflower Recruitment Ltd is an excellent employer, offering a vibrant work culture that fosters collaboration and innovation in the fire and security sector. With a focus on employee growth, we provide comprehensive training and development opportunities, ensuring our team members thrive in their careers while making a meaningful impact across South London and the SE UK. Join us to be part of a forward-thinking company that values your contributions and supports your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Cloud / PreSales Engineer - (AWS, Docker, Docker Swarm)
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We think you need these skills to ace Cloud / PreSales Engineer - (AWS, Docker, Docker Swarm)
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Mayflower Recruitment Ltd.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Mayflower Recruitment Ltd and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
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How to prepare for a job interview at Mayflower Recruitment Ltd
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Mayflower Recruitment Ltd uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
