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For Companies At a Glance
- Tasks: Support cloud-hosted systems on AWS, focusing on Docker and Docker Swarm.
- Company: Join a leading Security Integrator with a strong reputation.
- Benefits: Competitive salary, flexible work options, and opportunities for growth.
- Why this job: Make a real impact in security solutions while working with cutting-edge technology.
- Qualifications: 3+ years in technical support or DevOps, with hands-on Docker experience.
- Other info: Dynamic team environment with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Overview
We are looking for a technically capable and detail-oriented Engineer to join our sales and support team for a well-known Security Integrator. You will be responsible for supporting cloud-hosted systems on AWS, with a strong focus on containerized environments using Docker and Docker Swarm.
Our systems provide critical infrastructure for physical and electronic security solutions, so reliability, responsiveness, and attention to detail are essential. You’ll work closely with development, security, and infrastructure teams to ensure uptime, resilience, and ongoing improvement of our platform.
Key Responsibilities
- Provide support for cloud-hosted production and staging environments used in electronic security platforms.
- Monitor, maintain, and troubleshoot distributed containerized services using Docker and Docker Swarm.
- Respond to and resolve incidents, working to minimize downtime and ensure high system availability.
- Investigate system performance, log anomalies, and service issues, escalating when appropriate.
- Collaborate with DevOps and software engineering teams to implement improvements and automation.
- Maintain thorough documentation of system configurations, processes, and known issues.
- Assist in system upgrades, patching, and performance tuning.
- Support security compliance and auditing activities where applicable.
- Participate in an on-call support rotation.
Required Skills & Experience
- 2+ years of experience in a technical support, DevOps, or infrastructure engineering role.
- Strong hands-on experience with Docker and Docker Swarm in a production environment.
- Proficiency with core AWS services: EC2, S3, CloudWatch, IAM, ELB, ECS/ Fargate, and RDS.
- Solid understanding of Linux server environments, command-line operations, and scripting.
- Experience in supporting real-time or mission-critical systems (security, IoT, or similar sectors).
- Familiarity with log aggregation, monitoring, and alerting tools (e.g., ELK, Prometheus, Grafana).
- Good understanding of networking, VPNs, load balancing, DNS, and firewalls.
- Comfortable with Git and CI/CD workflows.
- Excellent troubleshooting skills and structured problem-solving approach.
- Strong written and verbal communication skills.
Desirable / Nice to Have
- Experience with Microsoft Azure cloud services.
- Background or familiarity with electronic security systems, access control, or surveillance technology.
- Exposure to Infrastructure as Code tools (e.g., Terraform, CloudFormation).
- Knowledge of container security and cloud compliance best practices.
- Experience with scripting languages (e.g., Python, Bash, PowerShell).
- Understanding of security certifications or industry compliance (e.g., ISO 27001, SOC 2) is a plus.
- Experience with Kubernetes or OpenShift for container orchestration.
- Familiarity with CI/CD pipelines and automation tools (e.g., GitHub Actions, Jenkins).
- Exposure to monitoring tools like Prometheus, Grafana, or ELK stack.
- Experience supporting enterprise customers in a B2B SaaS or software product company.
- Experience with access control and intrusion detection systems.
- Familiarity with virtualization technologies (e.g., VMware, Hyper-V).
- Knowledge of database systems (e.g., PostgreSQL, MS SQL).
- Relevant industry certifications (e.g., CompTIA Network+, Security+, CCNA).
- Experience providing technical training to end-users.
Required Qualifications
- Experience:
- 3+ years in a technical support, DevOps, or systems engineering role.
- Hands-on experience with Docker, docker-compose, and container lifecycle management.
- Experience supporting or integrating MinIO or similar S3-compatible object storage.
Technical Skills
- Familiarity with advanced networking concepts and protocols (TCP/IP, DNS, DHCP, VLANs, routing, proxies, firewall configuration, etc.).
- Strong Ubuntu Linux system administration and troubleshooting skills.
- Proficient in working with CLI tools and analyzing logs.
- Experience with storage solutions, volume mounts, and container data persistence.
Soft Skills
- Excellent communication skills for dealing with technical and non-technical users.
- Problem-solving mindset with attention to detail.
- Excellent troubleshooting and problem-solving skills with a logical and methodical approach.
- Ability to manage multiple priorities and respond promptly to issues.
Mayflower is acting as an Employment Agency in relation to this vacancy.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Consulting
Industries
- IT Services and IT Consulting
Referrals increase your chances of interviewing at Mayflower Recruitment Ltd by 2x
London, England, United Kingdom 2 weeks ago
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Cloud / PreSales Engineer - (AWS, Docker, Docker Swarm) employer: Mayflower Recruitment Ltd
Contact Detail:
Mayflower Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud / PreSales Engineer - (AWS, Docker, Docker Swarm)
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects with Docker and AWS. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for those interviews! Brush up on common technical questions related to cloud systems, Docker, and troubleshooting. Practising with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented individuals like you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Cloud / PreSales Engineer - (AWS, Docker, Docker Swarm)
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight your hands-on experience with Docker, AWS, and any other relevant tech. We want to see how your skills align with what we need, so don’t hold back on the details!
Tailor Your Application: Take a moment to customise your application for this role. Mention specific experiences that relate to cloud-hosted systems and containerized environments. It shows us you’re genuinely interested and have done your homework.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mayflower Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of AWS, Docker, and Docker Swarm. Be ready to discuss your hands-on experience with these technologies, as well as any challenges you've faced and how you overcame them. This will show that you're not just familiar with the tools, but that you can effectively use them in real-world scenarios.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical issues in the past. Think about incidents where you had to troubleshoot a system or improve performance. Highlight your structured approach to problem-solving, as this is crucial for the role.
✨Communicate Clearly and Confidently
Since you'll be working closely with various teams, strong communication skills are key. Practice explaining complex technical concepts in simple terms. This will demonstrate your ability to bridge the gap between technical and non-technical stakeholders.
✨Be Ready for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to cloud-hosted systems and container management. Prepare to discuss how you would respond to incidents, maintain uptime, or implement improvements. This will help interviewers gauge your thought process and decision-making skills.
