The Senior Key Account Manager develops and manages relationships with key cosmetics and beauty brand customers. The role focuses on identifying growth opportunities, leading commercial negotiations, coordinating packaging development projects, and ensuring excellent customer satisfaction. The individual acts as the primary commercial interface between clients and internal teams including design, engineering, sourcing, operations, quality, and supply chain. Account Management & Business Development Manage a portfolio of strategic accounts. Develop account plans to achieve sales growth, margin targets, and customer retention. Identify new business opportunities within existing accounts and target brands. Build relationships with procurement, marketing, and executive stakeholders. Sales & Revenue Growth Meet or exceed annual sales and profitability targets. Prepare and present commercial proposals, quotations, and pricing strategies. Lead contract negotiations and commercial agreements. Develop pipeline opportunities for new packaging projects and product launches. Project & Product Development Management Coordinate new development projects from concept through commercialisation. Support customers with packaging innovation and technical solutions. Customer Relationship Management Resolve commercial, operational, and quality-related issues. Maintain high levels of customer satisfaction and long-term partnership. Bachelor's degree in Business, Marketing, Packaging Engineering, Industrial Design, or related field. 7-12+ years of B2B sales or account management experience. 5+ years managing key accounts in: Cosmetics packaging / Beauty packaging / Personal care packaging / Luxury packaging / Contract manufacturing or related industries Experience working with global beauty brands is highly desirable. Primary packaging / Injection molding / Decoration technologies / Packaging supply chain and manufacturing processes Strategic account management Negotiation and contract management Customer relationship building Commercial acumen Project management
