At a Glance
- Tasks: Lead end user computing support, including troubleshooting and mentoring team members.
- Company: This role requires active DV clearance for all technical matters related to end user computing.
- Benefits: Opportunity to develop and maintain technical standards and best practice guidelines.
- Other info: Role involves collaboration with other IT teams and stakeholders.
- Why this job: Join a pivotal role in evaluating and implementing new end user computing technologies.
- Qualifications: Active DV clearance is essential; experience in technical support and team leadership required.
The predicted salary is between 60000 - 80000 £ per year.
Serve as the principal technical authority for all matters related to end user computing, including desktops, laptops, mobile devices, and peripheral support.
Provide advanced troubleshooting and guidance for escalated technical incidents and service requests.
Advise and mentor team members, fostering technical growth and knowledge sharing within the team.
Lead the evaluation, selection, and implementation of new end user computing technologies and solutions.
Develop and maintain technical standards, documentation, and best practice guidelines.
Collaborate with other IT teams and stakeholders to ensure seamless integration and support of end user computing solutions.
Monitor and analyse support trends, identifying opportunities for process improvements and automation.
Ensure compliance with organisational security policies and data protection regulations in all technical solutions.
Act as a technical escalation point for complex or high-impact incidents.
Participate in project work, representing the end user computing support perspective and ensuring technical requirements are met.
End User Computing Lead - DV CLEARANCE ESSENTIAL in Taunton employer: Mayfleet Recruitment Limited
This position is crucial for ensuring compliance with security policies while leading end user computing initiatives. Located in a dynamic IT environment, the team focuses on fostering technical growth and knowledge sharing. The role offers a chance to influence technology selection and implementation directly.
Contact Details:
Mayfleet Recruitment Limited Recruitment Team
