At a Glance
- Tasks: Lead user research for a government digital programme, shaping services from discovery to live.
- Company: Join a dynamic team focused on user-centred design in the public sector.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: SC clearance is essential; mentor junior researchers and influence agile practices.
- Why this job: Make a real difference by improving public services through user research.
- Qualifications: Proven experience in user research and knowledge of various research methods.
The predicted salary is between 55000 - 65000 £ per year.
ROLE IS ONLY OPEN TO APPLICANTS WITH CURRENT, ACTIVE, SC CLEARANCE
We're looking for a Senior User Researcher to join a government digital programme, leading research across the full life cycle from discovery through to live service.
Key responsibilities:
- Plan and design user research programmes, testing both high-level concepts and specific aspects of services as they're designed and developed
- Lead contextual and discovery-phase research to inform service design and strategic direction
- Select and apply the most appropriate research methods across a range of user and customer research techniques
- Conduct and oversee both quantitative and qualitative analysis of research data
- Work across Discovery, Alpha, Beta, and Live phases, adapting and evolving research approach at each stage
- Champion user-centred design practices and embed them into agile ways of working across the wider team
- Mentor and provide guidance to less experienced researchers where required
Experience required:
- Significant proven experience in user research, or substantial equivalent experience from another relevant research field
- Strong demonstrable knowledge of a broad range of user/customer research methods, with sound judgement on which to apply and when
Senior User Researcher - SC CLEARANCE ESSENTIAL employer: Mayfleet Recruitment Limited
As a leading employer in the tech industry, we offer a fully remote working environment tailored for UK-based professionals, ensuring flexibility and work-life balance. Our culture fosters innovation and collaboration, providing ample opportunities for personal and professional growth through continuous learning and exposure to cutting-edge technologies. Join us to be part of a dynamic team that values your contributions and supports your career aspirations while working on impactful projects.
Contact Details:
Mayfleet Recruitment Limited Recruitment Team
