At a Glance
- Tasks: Lead user research for a government digital programme, shaping services from discovery to live.
- Company: Join a forward-thinking government team focused on user-centred design.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborative environment with mentorship opportunities for personal development.
- Why this job: Make a real difference in public services by championing user needs.
- Qualifications: Proven experience in user research and knowledge of various research methods.
The predicted salary is between 50000 - 60000 £ per year.
We're looking for a Senior User Researcher to join a government digital programme, leading research across the full life cycle from discovery through to live service.
Key responsibilities:
- Plan and design user research programmes, testing both high-level concepts and specific aspects of services as they're designed and developed.
- Lead contextual and discovery-phase research to inform service design and strategic direction.
- Select and apply the most appropriate research methods across a range of user and customer research techniques.
- Conduct and oversee both quantitative and qualitative analysis of research data.
- Work across Discovery, Alpha, Beta, and Live phases, adapting and evolving research approach at each stage.
- Champion user-centred design practices and embed them into agile ways of working across the wider team.
- Mentor and provide guidance to less experienced researchers where required.
Experience required:
- Significant proven experience in user research, or substantial equivalent experience from another relevant research field.
- Strong demonstrable knowledge of a broad range of user/customer research methods, with sound judgement on which to apply and when.
- Extensive experience conducting discovery and contextual research.
Senior User Researcher employer: Mayfleet Recruitment Limited
As a leading employer in the tech industry, we offer a fully remote working environment tailored for UK-based professionals, ensuring flexibility and work-life balance. Our culture fosters innovation and collaboration, providing ample opportunities for personal and professional growth through continuous learning and exposure to cutting-edge technologies. Join us to be part of a dynamic team that values your contributions and supports your career aspirations while working on impactful projects.
Contact Details:
Mayfleet Recruitment Limited Recruitment Team
