Centre of Excellence Manager

Welcome to Mayfield Early Education! We are committed to providing a safe, supportive, and inclusive environment for every child in our care. Our programs are designed to reflect the unique needs and character of the communities that we serve, and we strive to deliver high-quality care and education that builds children’s independence, confidence, and a true sense of belonging.

Our Approach Is Guided By Our Four Core Pillars:

• Connected by Community
• In Safe Hands
• Quality Education You Can Count On
• Home Away from Home

It’s an exciting time of growth at Mayfield, and we are seeking an experienced and operationally minded Centre of Excellence Manager to lead the performance, compliance, and operational strategy of a cluster of centres. This role is central to ensuring consistent, high-quality and confident service delivery.

The Centre of Excellence Manager will work across a cluster of centres, supporting day-to-day operations, rostering, enrolments, quality, compliance and continuous improvement. This role is suited to an experienced Centre Manager who is ready to step into a broader leadership and support role. You will regularly visit centres, complete operational and compliance checklists, support improvement plans, coach Centre Managers, and facilitate network meetings across your cluster.

Key Responsibilities:

• Support assigned centres with day-to-day operational matters.
• Coach Centre Managers on rostering, labour planning and operational routines.
• Support enquiry follow-up, enrolment activity and family experience.
• Assist centres with quality, compliance and governance requirements.
• Conduct regular centre visits and complete required checklists.
• Track actions, follow up progress and elevate risks.
• Run regular cluster network meetings.
• Collaborate with other Centre of Excellence Managers to share best practice.

Our Successful Applicant:

You are an experienced and confident Centre Manager or Operations Leader who thrives in a fast-paced, people-focused environment. Your leadership style is grounded in practical support, operational clarity and a commitment to continuous improvement, ensuring your centre consistently delivers high-quality outcomes for children, families and staff.

You Demonstrate:

• A deep knowledge of day-to-day centre operations, including scheduling, rostering, occupancy management, enrolment pipelines, and resource allocation.
• Strong understanding of regulatory requirements, quality frameworks, and audit processes, with the ability to embed best practice across the centre.
• A supportive, hands-on leadership style that builds capability, confidence and accountability within your team.
• Ability to identify improvement opportunities, streamline processes, and drive consistent performance.

What’s on offer?

• Competitive remuneration package and reimbursement of travel.
• Professional development and leadership growth opportunities.
• Supportive executive team with clear strategic direction.
• Opportunity to shape operational processes and influence organisational performance.
• An innovative, values-driven organisation committed to high-quality early education.
• Autonomy to lead, improve, and innovate across the operational portfolio.
• Free medical and wellbeing support for you and your family, 24/7.

Mayfield Early Education, including its Board, Management, Employees and Volunteers are committed to the safety, wellbeing, and inclusion of all children. Our organisation has zero tolerance for child abuse and neglect. We strongly uphold our child safety policies & procedures, and we actively work to create a child-safe environment. As part of our commitment, all successful applicants will be subject to comprehensive background checks, including reference checks, Working with Children Check (WWCC), child protection training and other relevant screening as required. We expect all staff to uphold our values of respect, inclusion, and child protection always.

Mayfield Childcare Limited celebrates diversity in all its forms and are committed to creating an inclusive environment for every team member. We welcome applicants of all genders, orientations, races, and backgrounds, believing that the more diverse our team, the more we can teach the next generation about respect, equality, and fairness. Join us in shaping a brighter, more inclusive future for all.

Mayfield Childcare Limited acknowledge the traditional custodians of the land – the Wurundjeri people, and pay our respects to their Elders, both past and present.