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- Tasks: Be the friendly face of our luxury health club, welcoming members and providing top-notch service.
- Company: Join Third Space, a vibrant community of fitness enthusiasts in London.
- Benefits: Enjoy a complimentary gym membership worth over £5000 and a competitive salary.
- Other info: Flexible shifts and opportunities for career growth await you!
- Why this job: Make a real impact on members' lives while working in a stylish environment.
- Qualifications: Bring your passion for customer service and great communication skills.
The predicted salary is between 30784 - 30784 £ per year.
Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own. Our people are the creators that bring the space to life. We’re a team of motivators, inventors, and coaches; always striving to grow and evolve. It’s not just a job, it’s a lifestyle. We inspire our members to fulfil their lives and they rely on us…and we wouldn’t have it any other way. This is our space.
We are looking for a full-time permanent Member Concierge to join us at our club in the heart of Mayfair. Our Member Concierge team members are the first point of contact for a member upon entering the club and so they play a crucial role in demonstrating the exceptional standards and values which we at Third Space live and breathe by. This is a unique opportunity to become the best in what you do that in which will bring new opportunities to develop and progress within the company.
What You Will Get…
- Complimentary membership of a luxury gym for you and one other person worth over £5000 each year
- Work in a great team in a luxury environment
- Annual Salary of £30,784 in a full-time permanent position
- Guaranteed 40 hours per month
- Early Duty Management experience
What We Need…
- Passion, Enthusiasm, and five-star customer service
- First point of contact to our demanding members; Calm under pressure
- Ability to work early and late shifts (5:00-23:00)
- Great interpersonal and communication skills; Good level of English (verbal and written)
- Self-motivated; enthusiastic team player
Nearest Station
- Green Park (3 minutes) – Jubilee Line, Piccadilly Line, Victoria Line
- Bond Street (11 minutes) – Central Line, Jubilee Line, Elizabeth Line
- Oxford Street (14 minutes) – Central Line, Bakerloo Line, Victoria Line
Member Concierge employer: Mayfair
Contact Detail:
Mayfair Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member Concierge
✨Tip Number 1
Get to know Third Space! Familiarise yourself with their philosophy and values. When you walk into that interview, show them you understand what makes their clubs special and how you can contribute to that unique atmosphere.
✨Tip Number 2
Practice your customer service skills! As a Member Concierge, you'll be the first point of contact for members. Role-play scenarios with friends or family to nail down your responses and keep calm under pressure.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend events at Third Space. Building relationships can give you insider knowledge and might just land you a recommendation when you apply through our website.
✨Tip Number 4
Be ready to showcase your enthusiasm! During interviews, let your passion for fitness and customer service shine through. Share personal stories that highlight your motivation and how you embody the lifestyle Third Space promotes.
We think you need these skills to ace Member Concierge
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for fitness and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating an exceptional experience for our members.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the values and standards we uphold at Third Space. Highlight any relevant experience that showcases your ability to handle high-pressure situations and deliver five-star service.
Be Yourself: We’re all about authenticity here at StudySmarter. Don’t be afraid to let your personality come through in your application. We want to know who you are beyond your qualifications, so share your story and what makes you unique!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super straightforward!
How to prepare for a job interview at Mayfair
✨Know the Company Inside Out
Before your interview, take some time to research Third Space and its philosophy. Understand their commitment to outstanding fitness spaces and how they inspire their members. This will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Member Concierge, you'll be the first point of contact for members. Prepare examples from your past experiences where you've provided exceptional customer service. Highlight situations where you remained calm under pressure and how you went above and beyond to meet customer needs.
✨Demonstrate Your Team Spirit
Third Space values teamwork, so be ready to discuss how you work well with others. Share stories that illustrate your ability to collaborate, motivate, and support your colleagues. This will show that you’re not just a great individual contributor but also a fantastic team player.
✨Prepare for Shift Flexibility Questions
Since the role requires working early and late shifts, be prepared to discuss your availability and flexibility. Show enthusiasm for the varied hours and how you can manage your schedule to meet the demands of the job. This will demonstrate your commitment to the role and the company.