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- Tasks: Lead and mentor a care team, ensuring top-notch service delivery.
- Company: Mayfair Homecare provides essential community services in the Southampton area.
- Benefits: Enjoy additional pay for backup shifts and flexible working hours.
- Why this job: Join a supportive team focused on delivering exceptional care and making a real difference.
- Qualifications: 2+ years in Health & Social Care and NVQ Level 3 or working towards it required.
- Other info: Immediate interviews available; must be based in the UK to apply.
The predicted salary is between 30000 - 42000 £ per year.
Mayfair Homecare have an exciting opportunity for a Team Leader to work out of the Portsmouth branch. We deliver a range of services in the community around the Southampton area. We are looking for an experienced Team Leader, Care Supervisor or someone with relevant experience to join the team. You will supervise, mentor and lead the care team in delivering an exceptional standard of care to our service users.
You may be required to cover the Rota as and when needed, these hours will be paid on top of your team leader salary.
The RoleThe role would include a range of tasks such as:
- Quality Monitoring - Spot checks, Care Assessments, Supervisions, Annual Appraisals, Client Reviews and other key monitoring tasks.
- Auditing - Auditing MRC Charts and communication logs on a monthly basis.
- Conducting Assessments - Completing care plans, risk assessments and setting new clients up with Mayfair Homecare.
- Working with external agencies - Liaising with social services, Doctors, District Nurses and other key external partners.
- Staff Induction - Supporting new Homecare staff when they start with ourselves ensuring the care certificate is completed and they are supported.
- On call - We have a centralized out of hours on call service. However, all office staff take part in a backup Rota which you would need to take part on a shared basis as well as in times of need deliver hands on care. Additional pay is offered for back up and any care calls completed.
The Team Leader role is focused on continuing to provide excellent care to our Homecare clients across Southampton and surrounding areas.
RequirementsWe are interested in speaking to candidates who have:
- a minimum of 2 years experience in Health & Social Care
- have or are working towards a NVQ Level 3
- full driving licence
- willingness to travel to complete quality monitoring duties
Apply now for an immediate interview (must be in the UK to apply for this role)! We currently do not offer sponsorship to anyone already in the UK. We also do not offer employment to anyone already on a sponsorship elsewhere or the switching of sponsorship.
Team Leader employer: Mayfair Homecare
Contact Detail:
Mayfair Homecare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with Mayfair Homecare's values and mission. Understanding their approach to care will help you align your answers during the interview, showcasing how your experience and philosophy match their expectations.
✨Tip Number 2
Prepare specific examples from your past roles that demonstrate your leadership skills and ability to mentor others. Highlight situations where you successfully led a team or improved care standards, as this will resonate well with the hiring managers.
✨Tip Number 3
Research common challenges faced in homecare settings, particularly in the Southampton area. Being able to discuss these challenges and propose solutions during your interview will show your proactive approach and understanding of the role.
✨Tip Number 4
Network with current or former employees of Mayfair Homecare if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in Health & Social Care, particularly any roles as a Team Leader or Care Supervisor. Emphasise your leadership skills and any specific achievements in quality monitoring or staff training.
Craft a Compelling Cover Letter: Write a cover letter that directly addresses the responsibilities mentioned in the job description. Explain how your experience aligns with the tasks of quality monitoring, conducting assessments, and liaising with external agencies.
Showcase Your Qualifications: Mention your NVQ Level 3 qualification or any ongoing training in your application. If you have additional certifications related to care or leadership, be sure to include those as well.
Highlight Your Availability: Since the role requires flexibility for covering the Rota and being part of an on-call service, make it clear in your application that you are willing to take on these responsibilities and can travel as needed.
How to prepare for a job interview at Mayfair Homecare
✨Showcase Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to lead and mentor others. Prepare examples from your past experiences where you successfully supervised a team or improved care standards.
✨Familiarise Yourself with Care Standards
Make sure you understand the key regulations and standards in health and social care. Being able to discuss these during your interview will show that you're knowledgeable and committed to providing high-quality care.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as managing conflicts within your team or dealing with challenging clients. Think through potential scenarios and your responses ahead of time.
✨Highlight Your Communication Skills
Effective communication is vital in this role, especially when liaising with external agencies. Be ready to discuss how you've successfully communicated with various stakeholders in your previous roles.
