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- Tasks: Lead and mentor a care team, ensuring exceptional service delivery.
- Company: Mayfair Homecare provides vital community services in the Southampton area.
- Benefits: Enjoy additional pay for extra shifts and a supportive work environment.
- Why this job: Join a passionate team dedicated to making a difference in people's lives.
- Qualifications: 2+ years in Health & Social Care and NVQ Level 3 preferred.
- Other info: Immediate interviews available; must be based in the UK to apply.
The predicted salary is between 30000 - 42000 £ per year.
Mayfair Homecare have an exciting opportunity for a Team Leader to work out of the Portsmouth branch. We deliver a range of services in the community around the Southampton area. We are looking for an experienced Team Leader, Care Supervisor or someone with relevant experience to join the team.
You will supervise, mentor and lead the care team in delivering an exceptional standard of care to our service users. You may be required to cover the Rota as and when needed, these hours will be paid on top of your team leader salary.
The Role
- Quality Monitoring - Spot checks, Care Assessments, Supervisions, Annual Appraisals, Client Reviews and other key monitoring tasks.
- Auditing - Auditing MRC Charts and communication logs on a monthly basis.
- Conducting Assessments - Completing care plans, risk assessments and setting new clients up with Mayfair Homecare.
- Working with external agencies - Liaising with social services, Doctors, District Nurses and other key external partners.
- Staff Induction - Supporting new Homecare staff when they start with ourselves ensuring the care certificate is completed and they are supported.
- On call - We have a centralized out of hours on call service. However, all office staff take part in a backup Rota which you would need to take part on a shared basis as well as in times of need deliver hands on care. Additional pay is offered for back up and any care calls completed.
The Team Leader role is focused on continuing to provide excellent care to our Homecare clients across Southampton and surrounding areas.
Requirements
- Minimum of 2 years experience in Health & Social Care.
- Have or are working towards a NVQ Level 3.
- Full driving licence.
- Willing to travel to complete quality monitoring duties.
Apply now for an immediate interview (must be in the UK to apply for this role)! We currently do not offer sponsorship to anyone already in the UK. We also do not offer employment to anyone already on a sponsorship elsewhere or the switching of sponsorship.
Locations
Team Leader employer: Mayfair Homecare
Contact Detail:
Mayfair Homecare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with the specific services offered by Mayfair Homecare. Understanding their approach to care and the community they serve will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Network with current or former employees of Mayfair Homecare. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in detail. As a Team Leader, showcasing your ability to mentor and supervise effectively will be crucial, so think of specific examples that highlight your skills.
✨Tip Number 4
Be ready to talk about your experience with quality monitoring and care assessments. Highlighting your familiarity with these processes will show that you are well-prepared for the responsibilities of the role.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in Health & Social Care, particularly any roles as a Team Leader or Care Supervisor. Emphasise your leadership skills and any specific achievements in quality monitoring or staff training.
Craft a Compelling Cover Letter: Write a cover letter that directly addresses the responsibilities outlined in the job description. Mention your experience with care assessments, liaising with external agencies, and your commitment to delivering exceptional care.
Showcase Your Qualifications: If you have an NVQ Level 3 or are working towards it, make sure to mention this prominently in your application. Highlight any additional training or certifications that relate to the role.
Prepare for Potential Questions: Think about how you would respond to questions regarding your experience in supervising teams, handling on-call duties, and conducting quality audits. Be ready to provide examples that demonstrate your problem-solving skills and ability to lead a team effectively.
How to prepare for a job interview at Mayfair Homecare
✨Showcase Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on mentoring and supporting team members to deliver high-quality care.
✨Familiarise Yourself with Care Standards
Make sure you understand the relevant care standards and regulations. Be ready to discuss how you would implement quality monitoring and auditing processes to ensure compliance and excellence in care delivery.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about situations where you've had to handle difficult cases or conflicts within a team and how you resolved them.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you would liaise with external agencies and support new staff during their induction. Share examples of how you've successfully communicated with various stakeholders in your previous roles.
