At a Glance
- Tasks: Lead a team and coordinate care services while ensuring high-quality support for clients.
- Company: Mayfair Homecare is a growing care provider dedicated to delivering exceptional service in Barnet.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Join a passionate team making a real difference in people's lives while developing your leadership skills.
- Qualifications: Must have a driving licence, care experience, and strong organisational skills.
- Other info: Flexibility for out-of-hours work and on-call duties is required.
The predicted salary is between 36000 - 60000 £ per year.
The dual role requires candidates that can multi-task, have excellent communication skills and can efficiently delegate duties and work well under pressure. This is an office hours position with requirements for back up.
The ideal candidate will have to ensure the delivery of high-quality care services consistent with the expectations and preferences of service users and commissioners when required. They should be professional, polite and attentive whilst also being accurate and should be able to represent the business at a senior level, both internally and externally.
The candidate will be responsible for ensuring rotas are completed in a timely manner whilst ensuring continuity of care, ensuring safe staffing levels by managing annual leave and absences. Successful candidate will conduct both employee and service user touchpoints such as supervisions and service reviews alongside addressing safeguarding and complaints with the support of the registered branch manager.
Job Skills, Qualifications & Education Requirements
Required
Hold a full driving licence and have access to a vehicle.
Have good knowledge of how to Rota safe and effectively
Good customer services skills
Strong organisational and admin skills
Someone aligned to our values
Previous care or care coordinator experience
An Enhanced DBS Disclosure (If subscribed to the DBS Update Service)
Evidence of ETW in the UK
Travelling will be required with this position
Out of Hours working will be required with this position, in line with business requirements
On-Call availability will be required at the start of the role, but this may change and be amended in line with business requirements
Dual Role Care Co-Ordinator/Team Leader in North London employer: Mayfair Homecare
Contact Detail:
Mayfair Homecare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual Role Care Co-Ordinator/Team Leader in North London
✨Tip Number 1
Familiarise yourself with the specific needs of the care sector in North London. Understanding local demographics and common challenges can help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the care industry, especially those who work in similar roles. Attend local events or join online forums to connect with others and gain insights that could give you an edge.
✨Tip Number 3
Prepare to discuss your experience with rota management and how you've handled staffing challenges in the past. Be ready to provide examples that showcase your organisational skills and ability to work under pressure.
✨Tip Number 4
Research Mayfair Homecare's values and mission statement. Aligning your personal values with theirs can help you articulate why you're a great fit for the role and the company culture during your discussions.
We think you need these skills to ace Dual Role Care Co-Ordinator/Team Leader in North London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in care coordination and team leadership. Emphasise your organisational skills, ability to manage rotas, and any previous roles that demonstrate your customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for care services and your alignment with Mayfair Homecare's values. Mention specific examples of how you've successfully managed teams or handled challenging situations in the past.
Highlight Relevant Qualifications: Clearly list any qualifications or certifications related to care coordination, as well as your driving licence and vehicle access. This will show that you meet the essential requirements for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Mayfair Homecare
✨Showcase Your Multi-Tasking Skills
In this dual role, it's crucial to demonstrate your ability to juggle multiple responsibilities. Prepare examples from your past experiences where you successfully managed various tasks simultaneously, especially in high-pressure situations.
✨Highlight Your Communication Abilities
Excellent communication is key for a Care Co-ordinator/Team Leader. Be ready to discuss how you've effectively communicated with both team members and service users. Consider sharing specific instances where your communication skills made a positive impact.
✨Demonstrate Organisational Skills
Since you'll be responsible for managing rotas and ensuring safe staffing levels, it's important to showcase your organisational prowess. Bring along examples of how you've previously organised schedules or managed resources efficiently.
✨Align with Company Values
Mayfair Homecare values professionalism and attentiveness. Research their core values and think about how your personal values align with theirs. Be prepared to discuss how you embody these values in your work.