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- Tasks: Be the friendly face of our luxury health club and provide exceptional service to members.
- Company: Join Third Space, a vibrant collection of luxury health clubs in London.
- Benefits: Enjoy a complimentary gym membership worth over £5000 and a competitive salary.
- Other info: Flexible shifts and opportunities for growth in a supportive team.
- Why this job: Kickstart your career in a dynamic environment while inspiring others to achieve their fitness goals.
- Qualifications: Bring your passion for customer service and great communication skills.
The predicted salary is between 15392 - 15392 £ per year.
Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own. Our people are the creators that bring the space to life. We’re a team of motivators, inventors, and coaches; always striving to grow and evolve. It’s not just a job, it’s a lifestyle. We inspire our members to fulfil their lives and they rely on us…and we wouldn’t have it any other way. This is our space.
We are looking for a full‑time permanent Member Concierge to join us at our newest club in the heart of Mayfair. Our Member Concierge team members are the first point of contact for a member upon entering the club and so they play a crucial role in demonstrating the exceptional standards and values which we at Third Space live and breathe by. This is a unique opportunity to become the best in what you do that in which will bring new opportunities to develop and progress within the company.
What You Will Get…
- Complimentary membership of a luxury gym for you and one other person worth over £5000 each year
- Work in a great team in a luxury environment
- Annual Salary of £15,392 in a part‑time permanent position
- Guaranteed 20 hours per month
- Early Duty Management experience
What We Need…
- Passion, Enthusiasm, and five‑star customer service
- First point of contact to our demanding members; Calm under pressure
- Ability to work early and late shifts (5:00-23:00)
- Great interpersonal and communication skills; Good level of English (verbal and written)
- Self‑motivated; enthusiastic team player
Nearest Stations:
- Green Park (3 minutes) – Jubilee Line, Piccadilly Line, Victoria Line
- Bond Street (11 minutes) – Central Line, Jubilee Line, Elizabeth Line
- Oxford Street (14 minutes) – Central Line, Bakerloo Line, Victoria Line
Member Concierge employer: Mayfair - Concierge
Contact Detail:
Mayfair - Concierge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member Concierge
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Third Space and its values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! As a Member Concierge, you'll be the first point of contact for members. Role-play scenarios with friends or family to get comfortable handling different situations and showcasing your five-star service.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a luxury environment like Third Space. Choose an outfit that reflects professionalism while still being comfortable, so you can shine during your interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you on their radar as they make their decision.
We think you need these skills to ace Member Concierge
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about being a part of our team and contributing to our members' experiences.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that align with what we’re looking for. Mention your customer service experience and how you can bring that five-star service to our members.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications quickly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our community.
How to prepare for a job interview at Mayfair - Concierge
✨Know the Company Inside Out
Before your interview, take some time to research Third Space. Understand their philosophy, values, and what makes them unique in the luxury health club market. This will not only impress your interviewers but also help you align your answers with their expectations.
✨Showcase Your Customer Service Skills
As a Member Concierge, you'll be the first point of contact for members. Prepare examples from your past experiences where you've provided exceptional customer service. Highlight how you handled challenging situations calmly and effectively, as this is crucial for the role.
✨Demonstrate Your Passion and Enthusiasm
Third Space is looking for individuals who are passionate about fitness and customer service. During the interview, let your enthusiasm shine through. Share why you love being part of a team that motivates and inspires others, and how you can contribute to creating a welcoming environment.
✨Prepare for Shift Flexibility Questions
Since the role requires working early and late shifts, be ready to discuss your availability. Show that you're flexible and willing to adapt to the club's needs. This will demonstrate your commitment to the role and your understanding of the demands of the position.