Member Concierge in City of Westminster

Member Concierge in City of Westminster

City of Westminster Full-Time 15392 - 15392 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of our luxury health club and provide exceptional service to our members.
  • Company: Join Third Space, a vibrant collection of luxury health clubs in London.
  • Benefits: Enjoy a complimentary gym membership worth over £5000 and a competitive salary.
  • Other info: Flexible shifts and opportunities for growth in a supportive team.
  • Why this job: Kickstart your career in a dynamic environment while inspiring others to achieve their fitness goals.
  • Qualifications: Bring your passion for customer service and great communication skills.

The predicted salary is between 15392 - 15392 £ per year.

Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own. Our people are the creators that bring the space to life. We’re a team of motivators, inventors, and coaches; always striving to grow and evolve. It’s not just a job, it’s a lifestyle. We inspire our members to fulfil their lives and they rely on us…and we wouldn’t have it any other way. This is our space.

We are looking for a full‑time permanent Member Concierge to join us at our newest club in the heart of Mayfair. Our Member Concierge team members are the first point of contact for a member upon entering the club and so they play a crucial role in demonstrating the exceptional standards and values which we at Third Space live and breathe by. This is a unique opportunity to become the best in what you do that in which will bring new opportunities to develop and progress within the company.

What You Will Get…

  • Complimentary membership of a luxury gym for you and one other person worth over £5000 each year
  • Work in a great team in a luxury environment
  • Annual Salary of £15,392 in a part‑time permanent position
  • Guaranteed 20 hours per month
  • Early Duty Management experience

What We Need…

  • Passion, Enthusiasm, and five‑star customer service
  • First point of contact to our demanding members; Calm under pressure
  • Ability to work early and late shifts (5:00-23:00)
  • Great interpersonal and communication skills; Good level of English (verbal and written)
  • Self‑motivated; enthusiastic team player

Nearest Station

  • Green Park (3 minutes) – Jubilee Line, Piccadilly Line, Victoria Line
  • Bond Street (11 minutes) – Central Line, Jubilee Line, Elizabeth Line
  • Oxford Street (14 minutes) – Central Line, Bakerloo Line, Victoria Line

Member Concierge in City of Westminster employer: Mayfair - Concierge

At Third Space, we pride ourselves on being more than just a workplace; we are a community of passionate individuals dedicated to creating exceptional fitness experiences in our luxury health clubs. Located in the vibrant heart of Mayfair, our Member Concierge role offers not only a competitive salary and complimentary gym membership but also a unique opportunity for personal and professional growth within a supportive team environment. Join us to inspire our members and be part of a lifestyle that values motivation, innovation, and outstanding service.
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Contact Detail:

Mayfair - Concierge Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Member Concierge in City of Westminster

✨Tip Number 1

Get to know Third Space and its vibe! Before your interview, spend some time researching the company culture and values. This will help you connect with the team and show that you're genuinely interested in being part of their community.

✨Tip Number 2

Practice your customer service skills! As a Member Concierge, you'll be the first point of contact for members. Role-play scenarios with friends or family to get comfortable handling different situations and showcasing your calmness under pressure.

✨Tip Number 3

Dress to impress! When you show up for your interview, make sure you look the part. A polished appearance reflects your professionalism and aligns with the luxury environment of Third Space.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team at Third Space.

We think you need these skills to ace Member Concierge in City of Westminster

Customer Service
Interpersonal Skills
Communication Skills
Calm Under Pressure
Self-Motivation
Team Player
Enthusiasm
Passion for Fitness
Flexibility in Working Hours
Attention to Detail

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for fitness and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating an exceptional experience for our members.

Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the Member Concierge role. Use keywords from the job description to show us you understand what we’re looking for and how you fit into our team.

Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for Third Space. Share specific examples of how you’ve provided outstanding customer service in the past and how you embody the values we live by.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our Mayfair club!

How to prepare for a job interview at Mayfair - Concierge

✨Know the Company Inside Out

Before your interview, take some time to research Third Space. Understand their philosophy, values, and what makes them unique in the luxury health club market. This will not only impress your interviewers but also help you align your answers with their expectations.

✨Showcase Your Customer Service Skills

As a Member Concierge, you'll be the first point of contact for members. Prepare examples from your past experiences where you've provided exceptional customer service. Highlight how you remained calm under pressure and resolved any issues effectively.

✨Demonstrate Your Passion and Enthusiasm

Third Space is looking for individuals who are passionate about fitness and customer service. During the interview, express your enthusiasm for the role and the lifestyle it represents. Share why you want to be part of their team and how you can contribute to creating an inspiring environment for members.

✨Prepare for Shift Flexibility Questions

Since the role requires working early and late shifts, be ready to discuss your availability. Show that you're flexible and willing to adapt to the club's needs. This will demonstrate your commitment to the role and your understanding of the demands of the position.

Member Concierge in City of Westminster
Mayfair - Concierge
Location: City of Westminster

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