Service Desk Technician – Law Firm IT Support (6‑Month Contract) in London

Service Desk Technician – Law Firm IT Support (6‑Month Contract) in London

London Temporary 40000 - 50000 £ / year (est.) No working from home possible
Mayer Brown

At a Glance

  • Tasks: Provide first-line IT support and manage incidents for a leading law firm.
  • Company: Join Mayer Brown, a prestigious law firm with a global presence.
  • Benefits: Gain valuable experience, work in a dynamic environment, and enjoy a competitive salary.
  • Other info: Flexible shift work with opportunities for career advancement.
  • Why this job: Be part of a collaborative team and enhance your IT skills in a professional setting.
  • Qualifications: Basic IT knowledge and a passion for problem-solving are essential.

The predicted salary is between 40000 - 50000 £ per year.

Mayer Brown in London is seeking a Service Desk Technician for a 6-month fixed-term contract.

You will deliver first-line IT support for all IT services, manage incidents, and escalate where required.

The role involves shift work (08:00–18:00) with on-call duties approximately 1 week in 8, and active collaboration with global teams.

You will support IT operations, contribute to deployment/upgrade projects, and help maintain the IT service desk standards.

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Mayer Brown

Contact Details:

Mayer Brown Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Desk Technician – Law Firm IT Support (6‑Month Contract) in London

Get Involved in Tech Meetups

If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!

Leverage Your University’s Resources

University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!

Show Your Skills with Micro-Projects

Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!

Apply Directly through Our Website

When you spot an opening at Mayer Brown that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!

We think you need these skills to ace Service Desk Technician – Law Firm IT Support (6‑Month Contract) in London

First-Line IT Support
Incident Management
Escalation Procedures
Shift Work
On-Call Duties
Collaboration with Global Teams
IT Operations Support

Some tips for your application 🫡

Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!

Tailor Your Cover Letter:For a temporary role at Mayer Brown, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Mayer Brown can make all the difference!

List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.

Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Mayer Brown will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!

How to prepare for a job interview at Mayer Brown

Showcase Your Problem-Solving Skills

In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.

Brush Up on Relevant Technologies

Make sure you’re familiar with key technologies relevant to the role at Mayer Brown. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.

Emphasise Your Adaptability

Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.

Pitch Your Consulting Mindset

Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Mayer Brown.