Billing Specialist

Overview

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognised by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.

We are a collegial and collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.

If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Revenue Cycle Operation team in our London office as a Specialist: Billing.

As a Billing Specialist, you will be responsible for managing complex billing processes across multiple international offices, ensuring accuracy, timeliness, and compliance with client requirements. This is a proactive role seeking to achieve full statutory compliance with VAT, AML and the SRA Accounts Rules, as well as adherence to internal financial controls and policies in relation to all transactions and processes. The role is to drive exceptional client service to the firm and its clients, through initiative, professionalism, responsiveness and adaptability.

Responsibilities

• Perform end-to-end billing, including some eBilling, for international offices (including London, Brussels, Dubai and Tokyo, as well as support to Germany, Hong Kong and Singapore), ensuring timely and accurate invoice generation.
• Prompt dispatch of bills via email/eBilling.
• Process time transfers and edits as required.
• Complete time and disbursement write-offs in accordance with Firm policy.
• Monitor WIP and proactively address issues to support billing targets.
• Assist with working capital management as required – produce and circulate WIP and billing information as requested.
• Ability to handle a high volume of billing requests per month.
• Maintain client and matter housekeeping.
• Attention to detail to ensure compliance with UK VAT and SARs.
• Liaise with Partners, Associates and clients to promptly resolve billing queries and ensure alignment with client guidelines.
• Provide support to the Partners and Fee earners with bill processing and other administrative tasks as required.
• Sharing knowledge and best practice to support our lawyers and secretaries in delivering often complex billing solutions.
• Assist in the development and rollout of billing policies, procedures, and system enhancements.
• Support audits and compliance initiatives related to billing and revenue recognition.
• Champion a culture of continuous improvement and innovation within the billing function.
• Work as part of a team that is committed to providing a professional high quality support service at all times.
• Ensure statutory compliance with HMRC, global Tax and SRA Accounts Rules.
• Provide subject matter expertise with projects/initiatives as required.
• To assist the Billing Manager with projects as required.

The above list of tasks and responsibilities aims to give a general overview of the type of activities this role involves and is not intended to be a comprehensive list, subject to the needs of the Firm this job description may be reviewed from time to time.

Qualifications

• Proven experience in legal billing, preferably within a global law firm or professional services environment, minimum of 4 years' experience.
• Strong understanding of billing systems (preferably Aderant) and financial reporting tools.
• Sound knowledge of the Solicitors' Accounts Rules and knowledge of VAT for law firm billing.
• Experience of e-billing using different software platforms.
• Excellent communication and interpersonal skills, with the ability to build relationships across departments and other offices / cultures.
• Ability to manage competing priorities and deadlines with professionalism and poise.
• Personable, able and willing to share knowledge with team members.
• Reliable and well organized with ability to adapt and be flexible.
• High level of accuracy and attention to detail.
• Ability to use own initiative.

At Mayer Brown, we are committed to creating an inclusive work environment that offers our people the opportunity and support they need to succeed. Our culture promotes mutual respect, acceptance, cooperation and productivity among people from all backgrounds and values different perspectives and ideas. One of our core values at Mayer Brown is to promote inclusion at all levels within the business which is actively supported by our Employee Resource Groups - LGBTQI+, Fusion (Race & Ethnicity), Multi-faith, Women, Enable (Disability), Social Inclusion and Opportunities Network and Work and Me (Family). We are happy to discuss any reasonable adjustments that individuals may require throughout the recruitment process and once they have joined the Firm.