Engineer: Platform Engineering in London

Overview

Mayer Brown is an international law firm positioned to represent the world's major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognised by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do. We are a collegial and collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm's client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.

If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Information Technology department in our London office.

Position summary:

The Engineer: Platform Engineering is responsible for developing pipelines and scripts that will deliver IT Infrastructure in both public and private cloud, incorporating security best practices. This role will work with other teams to identify and prioritise automation opportunities, building reusable solutions following best practices, then helping that team with adoption so they can provide support. This role will also support fundamental cloud infrastructure technologies including tooling, as well being an escalation point if needed by other infrastructure departments.

Responsibilities:

• Work with infrastructure and application teams to understand current processes and opportunities for automation.
• Provide effort and impact estimates of automation opportunities to assist with prioritisation.
• Design and develop standardised delivery pipelines that can be consumed by application teams to deploy infrastructure.
• Be a subject matter expert for infrastructure automation, signposting learning opportunities and mentoring others to help build an automation centre of excellence across infrastructure.
• Integrate other firm tooling such as Service Now for the provisioning of services.
• Design, develop and deploy modular cloud-based systems.
• Develop and maintain cloud solutions in accordance with best practices.
• Ensure efficient functioning of data storage and processing functions in accordance with the firm's security policies and best practices in cloud security.
• Identify, analyse, and resolve cloud infrastructure vulnerabilities and deployment issues.
• Interact with other IT teams, providing cloud support, and making recommendations based on their requirements.
• Develop and document cloud best practices, guidelines, and guardrails for cloud technologies.
• Create clear & concise documentation of cloud infrastructure development and standards.
• Ensure the CMDB is kept up to date, using automation wherever possible.
• Provide automation enhancements to help keep the environment consistent, ease large tasks, ensure compliance, and help with life cycle management.
• Operationalise solutions from proof-of-concept through production, using automation for repeatability, maintainability, and to enforce standards.
• Work closely with Infrastructure, Application and Security Architects when new solutions are being conceived.
• Work with vendor partners to test and benchmark new technologies. Provide findings to Infrastructure Architects team and appropriate levels of management.
• Attend regular vendor meetings for areas of expertise, stay informed of latest technology roadmaps, security notifications, and bug/hot fixes.
• Ensure vendors provide proper levels of support, maintain SLAs and provide root cause analysis for escalated issues.
• Work with application and infrastructure architects, application teams, and other infrastructure groups to ensure both new and existing systems follow BC/DR guidelines, have documented plans, and are tested and reviewed online.
• Act as third level escalation point for the IT Operations team.
• Ensure all team, departmental and firm policies and procedures are adhered to, including change management and service continuity.
• Complete all administrative tasks accurately and on time.
• Attend and contribute to team meetings.

Qualifications:

• Bachelor's degree in a related field. An equivalent combination of education and/or experience may be considered in lieu of the degree when the experience has been directly related to the functions of the job.
• Microsoft Azure Certification, preferred.

Experience, skills and personal attributes:

• Minimum of 5 years of related experience, required.
• Prior experience developing automation solutions from ideation through to deployment, required.
• Prior experience working in a global setting, preferred.

Technical skills:

• Experience with CI/CD tooling, required.
• Experience developing pipelines & scripts, required.
• Terraform, required.
• Knowledge of Information Security best practices, required.
• Experience automating into public cloud providers, required.
• Linux, required.
• Git version control, required.
• GitHub & GitHub actions, preferred.
• Experience with Microsoft Azure, preferred.
• PowerShell, preferred.
• Kubernetes, preferred.
• Python, preferred.
• Ansible, preferred.
• Visual Studio Code, preferred.
• Windows Server and associated infrastructure (e.g. AD), preferred.
• Experience developing integrations with ServiceNow, preferred.
• Server imaging using Packer, preferred.
• Private cloud datacentre, including VMware, Cisco UCS, Dell EMC, preferred.
• Private cloud networking, including Cisco ACI, F5 load balancing, Palo Alto firewall, preferred.

Personal attributes:

• Strong written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the Firm and outside vendors.
• Ability to work in a diverse team environment and effectively support the demanding needs of the Firm.
• Ability to work under pressure, meet deadlines with shifting priorities.
• Must be a self-starter with a high level of initiative.
• Strong customer service skills, able to anticipate needs and exercise independent judgment.
• Strong attention to detail, organizational skills and the ability to handle multiple projects.
• Exercises solid strategic thinking and problem-solving skills.
• Committed to continued advancement.
• Resilient and able to handle setbacks.
• Commitment to process improvement.
• Familiarity with established project management and other structured operational practices.
• High level of discretion, comfortable handling sensitive information and maintaining confidentiality.
• Ability to manage time and prioritize workloads effectively.
• Willingness to challenge the status quo.

At Mayer Brown, we are committed to creating an inclusive work environment that offers our people the opportunity and support they need to succeed. Our culture promotes mutual respect, acceptance, cooperation and productivity among people from all backgrounds and values different perspectives and ideas. One of our core values at Mayer Brown is to promote inclusion at all levels within the business which is actively supported by our Employee Resource Groups - LGBT+, Fusion (Race & Ethnicity), Multi-faith, Women, Enable (Disability) and Work and Me (Family). We are happy to discuss any reasonable adjustments that individuals may require throughout the recruitment process and once they have joined the Firm.