Experienced Product Owner

Thank you for your interest in Mayden. Our offices are closing on the 24th December until the 5th January 2026. We will be reviewing any applications up until the 23rd December but not booking any interviews until the new year. Wishing you a Happy Christmas and New Year.

We are looking for a self-motivated, enthusiastic and experienced Product Owner to join our expanding team. Product Owners are responsible for planning and prioritising the technical backlog for Mayden’s flagship patient management system, iaptus, which is used by more than 200 mental health services in the UK, Ireland, Australia and Canada. We are passionate about delivering impactful healthcare software that changes what’s possible for clinicians and patients. Come and be part of a team that thrives on working collaboratively to deliver the best possible solutions for our clients.

We use the Scrum framework to drive product delivery, quality and success, working to develop and deliver products and features. We have a particular need for someone to work with our technical teams delivering our data strategy. Experience of working with data teams or previous experience of being in a data team would be advantageous.

All applicants should hold the Scrum Alliance Certified Scrum Product Owner qualification (or equivalent) as a minimum, or be willing to complete the course once in employment.

• Understand customer needs whilst always keeping the product strategy and business needs in mind.
• Provide vision and direction to the product roadmap; plan and prioritise the backlog, assess opportunities and align our business strategy.
• Answer questions and remove blockers that impact technical teams in successfully completing their goals.
• Maintain excellent communication between stakeholders in order to ensure the best possible outcomes are achieved.
• Discover, understand, and solve key customer pain points.

• Strong analytical, problem solving, planning, and organisational skills.
• Effective and collaborative skills, able to generate buy-in from teams across the company.
• Experience in working with teams to deliver value to customers in a highly effective and efficient way.
• Ability to build and maintain relationships, with enthusiasm and passion for the potential of our product.
• Dedication as a team member who thrives in a self-managing team.
• Logical mindset, with a close eye for detail, and able to quickly grasp technical concepts.
• Personable, motivated, flexible and able to adapt to change.

• Confident in making decisions and prioritising different categories of work against each other.
• Excellent communication skills, adaptable to different audiences.
• Ability to effectively build and maintain relationships, manage stakeholders and generate buy-in.
• Able to plan and organise work according to commercial and business objectives.
• Quickly grasp technical concepts.
• Bring people together and lead with a shared vision.
• Demonstrate ability to self-manage and be comfortable with working on multiple projects simultaneously.
• Previous experience demonstrating ability to scope and deliver quality to deadlines and working across all stages of the product life-cycle.
• Previous experience working in an agile environment or able to demonstrate a good understanding of the concepts and articulate their value and relevance well.

We offer exciting opportunities to learn new skills, and an excellent package of benefits including:

• Life assurance.
• Private health insurance.
• Pension (enhanced after successful completion of probation).
• Personal training and conference budget.
• Onsite gym parking, including EV charging points.
• 25 days annual leave plus bank holidays (with the option to buy or sell annual leave after probation is completed).

The position is for a full-time member of our team, 37.5 hours per week; 9am to 5pm, Monday to Friday. Collaboration is one of our four company values - we work best together. We believe there is significant benefit from working face to face when doing so. At the same time, some work may be carried out just as effectively alone and away from the office. We have therefore created a flexible ‘place of work’ policy that asks everyone to be where the work of the day is best completed and overall spend enough time in the office with others to maintain relationships and communication. This means there are no fixed days, or number of days, when you should be in the office or can work at home. In any given week you may need to work from the office every day or no days! It all depends on the work being done and you are expected to be flexible. Many people find this approach means they work in the office 3 or more days a week but this varies according to role and the work they have to do. This role involves occasional travel. You must be eligible to live and work in the UK. This role is not eligible for sponsorship by Mayden for a skilled worker visa. We are therefore unable to accept applications from individuals who would require an employer to sponsor them for a work permit.

Please upload your CV and a covering letter describing your interest in the role and sharing a little about what you would bring to the team and to Mayden. We look forward to hearing from you!

About Us: Mayden is a growing software company, awarded the 2024 EntreConf Employer and Health and Wellbeing awards and previous Development Team of the Year at the UK IT industry awards. We love that the work we do makes a difference in healthcare, changing what’s possible for clinicians and patients. Mayden has a flat management structure and a coaching culture, with team members working together and supporting one another to make things happen. Accessibility best practices and standards are important to us and our customers, you don’t have to have experience in all of these, just a willingness to learn.