At a Glance
- Tasks: Own and grow relationships with customers, develop account plans, and unlock new business opportunities.
- Company: Join a leading HealthTech company making a real impact in the healthcare sector.
- Benefits: Enjoy 25 days annual leave, private health insurance, and a personal training budget.
- Other info: Flexible hybrid working and excellent career growth opportunities await you.
- Why this job: Be a trusted advisor and drive customer success while shaping the future of healthcare.
- Qualifications: Experience in healthcare or HealthTech, strong communication skills, and commercial acumen.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking a Strategic Accounts and Markets Lead to own and grow relationships with Mayden’s customers and national stakeholders. Acting as a trusted advisor, you will bridge the gap between market dynamics and our commercial strategy. You will develop multi‑year account plans, align Mayden's evolving value proposition with customer goals, and unlock new business opportunities in priority markets. This pivotal role combines high‑level relationship management, public‑sector policy navigation, and cross‑functional leadership to drive customer success, retention, and revenue growth.
You will:
- Proactively engage with strategic customers to understand their challenges
- Identify opportunities for Mayden solutions to support customer objectives
- Identify and mitigate risk with customer accounts
- Translate market knowledge to internal teams such as product and marketing
- Support company strategy with intelligence and insight on market trends
- Identify key influencers to strategically position Mayden’s solutions impact
- Work alongside internal teams to identify commercial opportunities
- Attend events to build relationships and brand awareness
- Nurture key partnerships
- Design and execute robust, long‑term account plans
- Become a market expert
- Drive commercial outcomes
- Lead and coordinate multi‑functional internal teams
- Manage all aspects of strategic accounts, from relationships, escalations and retention through to opportunities for growth
About You
- Healthcare/HealthTech Expertise: Proven track record working within healthcare, HealthTech, or a closely related regulated industry with a strong understanding of the UK healthcare ecosystem and the strategic challenges facing health and care organisations.
- Executive Presence: Exceptional written and verbal communication skills, with a demonstrable ability to engage, present to, and influence C‑level and senior public sector stakeholders.
- Commercial Acumen: Experience executing multi‑year account plans that drive revenue expansion, navigating complex procurement landscapes, and identifying national funding streams.
- Collaborative Leader: Adept at leading and aligning internal teams to deliver excellence for high‑value clients.
- Tech‑Savvy: Proficient with CRM software for robust customer relationship and pipeline management.
More About You
- Self‑starter who likes to collaborate, working well on your own or with others
- Track record of strong organisation, communication, and a flexible approach to work
- Willingness to learn, improve and be self‑reflective
- Keenness to learn new skills and share learning and experience with others
Location and Flexibility
This is a permanent, full‑time position (37.5 hours, Monday to Friday), based at our offices in Oldfield Park, Bath. Hybrid working is available. We encourage a flexible approach where you are present in the office for the amount of time that best supports your work and team collaboration.
Benefits
- 25 days annual leave plus bank holidays, with the option to buy and sell leave
- Life assurance at 4× annual salary
- Private health insurance
- Pension with employer contribution of 6%
- Personal training and development budget
- On‑site gym and onsite parking with EV charging points
- Hybrid working
Strategic Accounts and Markets Lead in Bath employer: Mayden
Mayden is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture in the vibrant city of Bath. With a strong focus on healthcare innovation, employees benefit from flexible hybrid working arrangements, generous annual leave, and a personal training budget to enhance their skills. The collaborative environment fosters meaningful relationships with strategic customers, empowering you to make a significant impact in the HealthTech sector while enjoying a range of benefits including private health insurance and an on-site gym.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Accounts and Markets Lead in Bath
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Mayden.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Mayden.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Mayden, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Strategic Accounts and Markets Lead in Bath
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Mayden.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Mayden.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Mayden. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Mayden. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Mayden
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Mayden’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
