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For Companies A growing software company in the UK seeks a highly motivated Customer Support Specialist focused on providing excellent client support and resolving technical issues. The role requires exceptional communication skills, attention to detail, and the ability to manage multiple priorities. You will work closely with clients and technical departments to ensure a seamless service experience, contributing to the company's mission of enhancing healthcare solutions. Flexibility in working location is offered, requiring some office presence each week.
Healthcare Customer Support & Tech Specialist in Bath employer: Mayden
Contact Detail:
Mayden Recruiting Team
We think you need these skills to ace Healthcare Customer Support & Tech Specialist in Bath
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about client support, make sure your written application highlights your communication skills. Use clear and concise language to demonstrate how you can effectively convey information and resolve issues.
Detail-Oriented Approach: Pay attention to the details in your application. We want to see that you can manage multiple priorities without missing a beat. Mention any relevant experiences where your attention to detail made a difference in your work.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Healthcare Customer Support & Tech Specialist role. Show us how your skills align with our mission of enhancing healthcare solutions.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Mayden
✨Know Your Stuff
Make sure you understand the software and services the company offers. Familiarise yourself with common technical issues in healthcare support, as well as the tools they use. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Communication Skills
Since this role requires exceptional communication, practice explaining complex technical concepts in simple terms. You might be asked to demonstrate how you would handle a client query, so think of examples where you've successfully communicated solutions in the past.
✨Prioritisation is Key
Be prepared to discuss how you manage multiple priorities. Think of specific instances where you’ve juggled tasks effectively, especially in a customer support context. This will highlight your ability to stay organised and focused under pressure.
✨Flexibility and Teamwork
As the role involves working closely with both clients and technical teams, be ready to talk about your experience in collaborative environments. Share examples of how you’ve adapted to different working conditions or team dynamics, showcasing your flexibility and teamwork skills.
