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- Tasks: Support customers with optical and hearing needs, conduct tests, and assist in selecting products.
- Company: Join a well-established Optical Specialist known for excellent customer service.
- Benefits: Enjoy part-time hours with a competitive salary and a friendly work environment.
- Why this job: Be part of a dynamic team making a real difference in customers' lives.
- Qualifications: Strong customer service experience; retail or caregiving background preferred.
- Other info: Work four days a week, including Saturdays, in a rewarding role.
The predicted salary is between 19688 - 19688 £ per year.
We are excited to be working in partnership with a well-established Optical Specialist who have a fantastic part-time permanent opportunity to join their team in the Cobham area! Our client is looking for a part-time Optical & Hearing Assistant to provide all-round support.
We are seeking a dedicated and proactive part-time Optical & Hearing Assistant to join our dynamic team. This role is essential to provide outstanding support to customers while contributing to the efficiency of the stores. The ideal candidate will possess strong customer service experience, alongside professional caregiving experience.
Duties:- Assisting customers with their optical needs, including routine examinations and purchasing eyewear.
- Conducting initial tests before customers see an optometrist.
- Preparing patients for examinations and operating relevant equipment.
- Helping customers choose appropriate frames and lenses based on their needs and lifestyle.
- Assisting customers with their hearing care needs.
- Conducting initial hearing tests.
- Assisting customers in selecting and adjusting hearing aids.
- Informing customers about the proper use and maintenance of hearing aids.
- Strong customer service experience
- Experience working in retail, hospitality, or a caregiving environment
- Knowledge of relevant optical and hearing equipment
- Product knowledge would be an advantage
Working Hours: Working 4 days (Part-time) - Monday, Tuesday, Wednesday & Saturday
If you are enthusiastic about providing all-round customer service support within a store front setting and possess the necessary skills, we encourage you to apply for this rewarding opportunity as a Part-time Optical & Hearing Assistant.
Contact Detail:
Mayday Personnel Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical & Hearing Assistant (Part Time)
✨Tip Number 1
Familiarise yourself with the latest optical and hearing technologies. Being knowledgeable about the products and services offered will not only impress your potential employer but also show your commitment to providing excellent customer service.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Whether it's through volunteering or part-time work, gaining hands-on experience in a retail or caregiving environment will help you stand out as a candidate who can handle customer interactions effectively.
✨Tip Number 3
Network with professionals in the optical and hearing care industry. Attend local events or join online forums to connect with others in the field. This can provide valuable insights and may even lead to job referrals.
✨Tip Number 4
Demonstrate your enthusiasm for the role during any interviews or informal chats. Show that you are passionate about helping customers with their optical and hearing needs, as this is a key aspect of the job that employers will be looking for.
We think you need these skills to ace Optical & Hearing Assistant (Part Time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and any caregiving roles you've held. Emphasise skills that relate to optical and hearing assistance, as well as any retail experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the optical and hearing care fields. Mention specific experiences that demonstrate your ability to assist customers effectively.
Highlight Relevant Skills: In your application, clearly outline your skills related to assisting customers with optical and hearing needs. Include any knowledge of equipment or products that would be beneficial in this role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mayday Personnel Services Ltd
✨Showcase Your Customer Service Skills
Since the role requires strong customer service experience, be prepared to share specific examples of how you've successfully assisted customers in the past. Highlight any situations where you went above and beyond to meet their needs.
✨Familiarise Yourself with Optical and Hearing Equipment
Do some research on common optical and hearing equipment used in the industry. Being knowledgeable about these tools will demonstrate your commitment to the role and help you answer technical questions confidently.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during the interview. Think about how you would handle various customer situations, such as a difficult customer or a product issue, and articulate your thought process clearly.
✨Dress Professionally and Be Punctual
First impressions matter! Dress smartly for the interview and arrive on time. This shows respect for the interviewer's time and reflects your professionalism, which is crucial in a customer-facing role.
