Community Lead (UK) in London

Community Lead (UK) in London

London Full-Time 40000 - 70000 £ / year (est.) Home office (partial)
Mayday Holdings Limited

At a Glance

  • Tasks: Build and nurture a vibrant community for finance leaders in the UK.
  • Company: Join an innovative accounting-tech startup transforming finance with automation and AI.
  • Benefits: Competitive salary, share options, generous holiday, and co-working membership.
  • Other info: Opportunity to travel to Australia and attend exciting APAC events.
  • Why this job: Be the heartbeat of a growing community and make a real impact in finance.
  • Qualifications: Experience in finance or accounting, with a passion for community-building.

The predicted salary is between 40000 - 70000 £ per year.

About Mayday

We’re an accounting‑tech startup building automation and AI to eliminate the tedious manual spreadsheet‑based work that haunts in‑house finance teams every single month. We serve the mid‑market end of SMB: in‑house finance teams of 2–10 people. Our mission is to mend month end and enable real‑time accounting. We recently passed £1m ARR and are growing fast after four years in market, doubling our revenue in 2025. We’re in a phenomenal position as category leaders — evidenced by our strategic partnership with Xero and winning Xero’s Global People’s Choice Award, ahead of 1,200+ connected solutions. Our team spans the UK, Australia and South Africa, with the UK and Australia as our largest markets and North America now opened up as a growth focus. We’re founded by experienced entrepreneurs in David Tuck (ex‑CFO and founder of Chaser) and James Scott‑Griffin (former CTO at Idio/Optimizely and Rungway). Backed by elite investors, we’ve just raised a £3m seed round and are doubling the team to 24 as we accelerate the next phase of growth.

The Role

As Community Lead (UK), you’ll be the heartbeat of CFO Techstack on the ground in the UK. CFO Techstack is Mayday’s community for in‑house finance leaders building world‑class tech stacks with Xero at the core. Since launching in 2023, it’s grown to over 13,000 members and is the heart of a movement — finance teams scaling on Xero instead of defaulting to ERP. What we’ve built in APAC — deep community relationships, flagship events, a thriving partner ecosystem — has become a major source of credibility and pipeline for Mayday. It is a true community‑led growth engine. The foundations have been laid in the UK, but we need this role to take it to the next level.

Reporting into our Head of Community (based in Adelaide, Australia), you’ll be responsible for building genuine relationships with our community, leading UK events, and ensuring the CFO Techstack experience feels real and valuable to members in your market. You’ll work closely with our CEO, Head of Growth, Head of Content and Head of Design, as well as our UK and global partner network. Given the timezone gap with your direct manager, you’ll be comfortable operating with a high degree of autonomy day‑to‑day.

What you’ll be responsible for:

  • Building and nurturing the UK community
  • Running UK events (and supporting APAC)
  • Managing UK app partners and FTS consultants
  • Contributing to the community product
  • Supporting the commercial team

About You

You have worked in finance or accounting; you understand the language, the pressures, and the mindset of our members because you’ve lived it. You understand the pain they feel when month end lags. You’ve (likely) transitioned into accounting technology, either in a community, partnerships, events, or customer‑facing role; and you’ve discovered that your real superpower is building relationships, not closing deals. You’re energised by community‑building; you find genuine satisfaction in connecting people, facilitating great conversations, and helping others get value from what you’ve created. You’re a self‑starter who’s comfortable making sensible decisions without hand‑holding (especially important given the timezone dynamic with your manager in Australia). You’re warm, credible, and trusted. People feel heard when they talk to you (or read your writing), and you know how to hold a room (whether it’s 10 people at a roundtable or 200 at a flagship event). You’re organised and thorough; community work is relationship‑heavy, but coordinating events, partners and content requires attention to detail. You care deeply about being genuine; you’d rather build slow trust than chase a quick win, and can advocate strongly on behalf of the community.

The Details

  • Salary £40‑70k depending on skills and experience; Share options from day 1
  • 25 days’ paid holiday, plus public holidays
  • 1–2 days a week in person in Central London; co‑working membership provided for remaining days if needed
  • Opportunity to travel to Australia and attend Mayday’s APAC events at least once a year
  • The global nature of the team plus time differences mean that some degree of early morning or evening calls is unavoidable. We will make sure the weight of those is borne evenly between you and the relevant team members.

Next Steps

Please get in touch at [email address]. Include "Community Lead UK" in the subject line. Attach an up‑to‑date CV with a link to your LinkedIn profile. In your email, please answer the following questions:

  • What excites you about Mayday and CFO Techstack?
  • What excites you about this role specifically?
  • Why do you think you’re a great fit?

Community Lead (UK) in London employer: Mayday Holdings Limited

Mayday is an innovative accounting-tech startup that prioritises a vibrant work culture and employee growth, making it an exceptional employer for the Community Lead role in the UK. With a focus on community-building and genuine relationships, employees enjoy a supportive environment that fosters collaboration and creativity, alongside competitive benefits such as share options, generous holiday allowances, and opportunities for international travel. As part of a rapidly growing team, you will have the chance to make a meaningful impact while working with industry leaders in a dynamic and forward-thinking company.

Mayday Holdings Limited

Contact Details:

Mayday Holdings Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Community Lead (UK) in London

Tip Number 1

Network like a pro! Attend industry events, meetups, and online webinars related to finance and accounting tech. The more people you connect with, the better your chances of landing that Community Lead role at Mayday.

Tip Number 2

Show off your community-building skills! When you get the chance, share examples of how you've fostered relationships in previous roles. This will demonstrate your ability to create genuine connections, which is key for the Community Lead position.

Tip Number 3

Be proactive! Reach out to current members of the CFO Techstack community on LinkedIn. Ask them about their experiences and what they value most. This will not only give you insights but also show your enthusiasm for the role.

Tip Number 4

Prepare for interviews by understanding Mayday's mission and values inside out. Be ready to discuss how you can contribute to building a vibrant community and support the growth of finance teams using Xero. Show us you're the perfect fit!

We think you need these skills to ace Community Lead (UK) in London

Community Building
Relationship Management
Event Coordination
Stakeholder Engagement
Communication Skills
Understanding of Finance and Accounting
Autonomy

Some tips for your application 🫡

Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for community building and finance.

Tailor Your CV:Make sure your CV is tailored to the Community Lead role. Highlight your experience in finance and any community or event management roles you've had. We love seeing how your background aligns with what we do!

Answer the Questions Thoughtfully:In your email, take your time to answer the questions we've asked. This is your chance to show us why you're excited about Mayday and how you can contribute to our community. Be specific and genuine!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!

How to prepare for a job interview at Mayday Holdings Limited

Know Your Community

Before the interview, dive deep into understanding the CFO Techstack community. Familiarise yourself with their needs, challenges, and successes. This will help you speak their language and show that you genuinely care about building relationships, not just filling a role.

Showcase Your Event Skills

Since you'll be running UK events, prepare to discuss your past experiences in event coordination. Bring examples of successful events you've organised, highlighting how you engaged participants and created memorable experiences. This will demonstrate your ability to keep the community feeling alive and relevant.

Emphasise Relationship Building

In your responses, focus on your superpower of building genuine relationships. Share stories that illustrate how you've connected with finance leaders or partners in the past. This will resonate well, as the role is all about nurturing trust and collaboration within the community.

Be Ready for Autonomy

Given the timezone gap with your manager, be prepared to discuss how you thrive in autonomous roles. Share examples of when you've made decisions independently and how you manage your time effectively. This will reassure them that you can handle the responsibilities of the role without constant oversight.