At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for our guests.
- Company: Join the award-winning 5-Star Deluxe hotel, The Connaught, in Mayfair.
- Benefits: Enjoy competitive salary, health perks, and generous leave options.
- Other info: Access to exclusive colleague events and discounts across Maybourne properties.
- Why this job: Be part of a passionate team in a luxurious environment that values your growth.
- Qualifications: Previous experience in luxury hospitality and a love for people.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a talented and passionate full-time Waiter/Waitress to join our Patisserie team at the award-winning 5-Star Deluxe hotel – The Connaught. To arrive at The Connaught is to belong. Discover a hotel of warm hospitality and effortless style, a beacon of Mayfair Village for over two-hundred years; home to a community united by the allure of the exceptional. Here, heritage and heart unite, discretion is our promise, and the pleasure to please is a way of life.
The Role: As a Waiter/Waitress you will be an exceptional team player and have a passion for delivering an outstanding guest experience. You will be an excellent and confident communicator and have the ability to interact with guests and clients to ensure a fantastic experience of The Connaught Patisserie; ensuring a service experience that is personal to each of our guests and represents this neighbourhood patisserie.
Responsibilities: You will be passionate about people and in joining a team committed to delivering an outstanding experience. With this in mind, ideally you will have previous experience within a similar role, and a working knowledge of quality tea, coffee and patisserie items would be beneficial.
Who You Are: Someone who naturally embodies elegance, warmth, and quiet confidence. Previous experience in luxury hospitality. A calm, composed presence with an eye for thoughtful detail. A team player who believes service is an art and people are at the heart.
A Rewarding Career with Maybourne: At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional.
- Health & Wellbeing: Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes. Option to purchase up to five additional days of annual leave per year. Monthly access to subsidised massage and podiatry treatments. A programme of wellbeing initiatives, from mental health support to physical activity. 24-hour confidential assistance helpline. On- and off-site Occupational Health support. Life assurance through our Death in Service scheme. Eye care support, including vouchers and contributions towards glasses. Flu vaccination vouchers. Cycle to Work Scheme.
- Recognition & Growth: An extra paid day’s leave to celebrate your birthday. Instant recognition and award programme, celebrating extraordinary contributions. Dedicated in-house training and development to support your personal and professional growth. Monthly colleague awards with generous prizes. Opportunities for internal progression and cross-property moves. ‘Introduce a Star’ referral scheme – with rewards of up to £1,500. Long service celebrations to honour your continued dedication.
- Financial Care: A highly competitive salary package. Increased holiday entitlement after 3 and 5 years of service. Family-first policies, including enhanced maternity and paternity pay. Season ticket travel loans. A generous pension scheme. Smart Tech Benefit – Opportunity to buy electrical goods with monthly repayments to help you spread out the cost.
- Moments to Remember: Exceptional colleague rates of £50 per night across Maybourne properties for you and your family. A hosted ‘Guest Experience Stay’ — immerse yourself in the full Maybourne experience. 50% off food and beverage across our restaurants and bars. Invitations to a year-round calendar of cherished colleague events – from the Maybourne Picnic to our festive celebrations. Thoughtful gifts to mark weddings, new arrivals, and retirements.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. This is a full-time role requiring 40 hours per week.
Waiter/Waitress employer: Maybourne
At The Connaught, part of the esteemed Maybourne Hotel Group, we pride ourselves on fostering a culture of warmth and elegance, making it an exceptional place to work. Our commitment to employee wellbeing is reflected in our comprehensive benefits package, including generous leave options, health initiatives, and opportunities for personal and professional growth. Join us in delivering outstanding guest experiences in the heart of Mayfair, where your contributions are celebrated and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Connaught and soak in the atmosphere. Familiarise yourself with the menu and the vibe of the Patisserie. This shows genuine interest and helps you connect with the team during your chat.
✨Tip Number 2
Practice your communication skills! As a Waiter/Waitress, you'll need to engage with guests effortlessly. Try role-playing with friends or family to boost your confidence and refine your conversational skills before the big day.
✨Tip Number 3
Show off your passion for hospitality! During your interview, share stories about your previous experiences in luxury settings. Highlight moments where you went above and beyond for guests – it’s all about that personal touch!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there. Let’s get you on board at The Connaught!
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! Share why you love being a Waiter/Waitress and how you enjoy creating memorable experiences for guests. We want to see that warmth and enthusiasm in your words.
Tailor Your Experience:Make sure to highlight any previous experience in luxury hospitality or similar roles. We’re looking for those little details that show you understand the art of service. Connect your past roles to what we do at The Connaught!
Be Personal:Remember, we’re all about personal connections here. Use your application to tell us a bit about yourself and how you connect with people. A calm and composed presence is key, so let that come across in your writing!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at The Connaught!
How to prepare for a job interview at Maybourne
✨Know Your Menu
Familiarise yourself with the menu items, especially the tea, coffee, and patisserie offerings. Being able to discuss these confidently will show your passion for the role and impress the interviewers.
✨Showcase Your People Skills
Prepare examples of how you've delivered exceptional service in previous roles. Highlight your ability to connect with guests and create a personal experience, as this is key to succeeding at The Connaught.
✨Embody Elegance and Warmth
Dress smartly and maintain a calm, composed presence during the interview. Your appearance and demeanour should reflect the elegance and warmth that The Connaught embodies.
✨Ask Thoughtful Questions
Prepare insightful questions about the team culture and guest experience initiatives at The Connaught. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.
