At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for our guests.
- Company: Join the award-winning 5-Star Deluxe hotel, The Connaught, in Mayfair.
- Benefits: Enjoy competitive pay, extra leave, wellness support, and fantastic staff discounts.
- Other info: Opportunities for career progression and a vibrant community atmosphere.
- Why this job: Be part of a passionate team in a luxurious environment that values your growth.
- Qualifications: Experience in luxury hospitality and a love for quality food and drink.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a talented and passionate full-time Waiter/Waitress to join our Patisserie team at the award-winning 5-Star Deluxe hotel – The Connaught. To arrive at The Connaught is to belong. Discover a hotel of warm hospitality and effortless style, a beacon of Mayfair Village for over two-hundred years; home to a community united by the allure of the exceptional. Here, heritage and heart unite, discretion is our promise, and the pleasure to please is a way of life.
The Role: As a Waiter/Waitress you will be an exceptional team player and have a passion for delivering an outstanding guest experience. You will be an excellent and confident communicator and have the ability to interact with guests and clients to ensure a fantastic experience of The Connaught Patisserie; ensuring a service experience that is personal to each of our guests and represents this neighbourhood patisserie.
Responsibilities: You will be passionate about people and in joining a team committed to delivering an outstanding experience. With this in mind, ideally you will have previous experience within a similar role, and a working knowledge of quality tea, coffee and patisserie items would be beneficial.
Who You Are: Someone who naturally embodies elegance, warmth, and quiet confidence. Previous experience in luxury hospitality. A calm, composed presence with an eye for thoughtful detail. A team player who believes service is an art and people are at the heart.
A Rewarding Career with Maybourne: At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional.
- Health & Wellbeing: Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes. Option to purchase up to five additional days of annual leave per year. Monthly access to subsidised massage and podiatry treatments. A programme of wellbeing initiatives, from mental health support to physical activity. 24-hour confidential assistance helpline. On- and off-site Occupational Health support. Life assurance through our Death in Service scheme. Eye care support, including vouchers and contributions towards glasses. Flu vaccination vouchers. Cycle to Work Scheme.
- Recognition & Growth: An extra paid day’s leave to celebrate your birthday. Instant recognition and award programme, celebrating extraordinary contributions. Dedicated in-house training and development to support your personal and professional growth. Monthly colleague awards with generous prizes. Opportunities for internal progression and cross-property moves. ‘Introduce a Star’ referral scheme – with rewards of up to £1,500. Long service celebrations to honour your continued dedication.
- Financial Care: A highly competitive salary package. Increased holiday entitlement after 3 and 5 years of service. Family-first policies, including enhanced maternity and paternity pay. Season ticket travel loans. A generous pension scheme. Smart Tech Benefit – Opportunity to buy electrical goods with monthly repayments to help you spread out the cost.
- Moments to Remember: Exceptional colleague rates of £50 per night across Maybourne properties for you and your family. A hosted ‘Guest Experience Stay’ — immerse yourself in the full Maybourne experience. 50% off food and beverage across our restaurants and bars. Invitations to a year-round calendar of cherished colleague events – from the Maybourne Picnic to our festive celebrations. Thoughtful gifts to mark weddings, new arrivals, and retirements.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. This is a full-time role requiring 40 hours per week.
Waiter/Waitress employer: Maybourne
At The Connaught, an award-winning 5-Star Deluxe hotel in Mayfair, we pride ourselves on our warm hospitality and commitment to excellence. As a Waiter/Waitress, you will be part of a dedicated team that values personal growth and wellbeing, offering a range of benefits including competitive salaries, generous leave policies, and opportunities for professional development. Join us to experience a unique work culture that celebrates both individual contributions and collective achievements in a luxurious environment.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Connaught and soak in the atmosphere. Familiarise yourself with the Patisserie and its offerings. This shows genuine interest and helps you chat confidently about how you can contribute to the team.
✨Tip Number 2
Practice your communication skills! As a Waiter/Waitress, you'll need to engage with guests effortlessly. Role-play with friends or family to refine your conversational style and ensure you come across as warm and approachable during your interview.
✨Tip Number 3
Show off your passion for hospitality! Share stories from your previous experiences that highlight your dedication to providing exceptional service. We love hearing about those moments when you went above and beyond for a guest!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining our award-winning team at The Connaught. Don’t miss out on this opportunity!
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see that you genuinely care about delivering an outstanding guest experience, so share any relevant experiences that highlight this.
Tailor Your Application:Make sure to customise your application to reflect the specific qualities we’re looking for. Mention your previous experience in luxury hospitality and how it aligns with our values at The Connaught.
Be Personable:We love a good communicator! Use your application to showcase your personality and warmth. Remember, we’re looking for someone who embodies elegance and confidence, so let that come through in your writing.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our Patisserie team.
How to prepare for a job interview at Maybourne
✨Know Your Menu
Familiarise yourself with the patisserie menu and any special items. Being able to discuss the ingredients, preparation methods, and flavour profiles will show your passion for the role and impress the interviewers.
✨Showcase Your Communication Skills
Practice articulating your thoughts clearly and confidently. Since this role requires excellent communication with guests, consider role-playing common scenarios with a friend to enhance your conversational skills.
✨Emphasise Teamwork
Prepare examples of how you've successfully worked in a team before. Highlighting your ability to collaborate and support your colleagues will resonate well, especially in a luxury hospitality environment like The Connaught.
✨Dress to Impress
Given the elegant atmosphere of The Connaught, ensure you dress smartly for your interview. A polished appearance reflects your understanding of the hotel's standards and your commitment to the role.
