At a Glance
- Tasks: Lead the engineering team to ensure safety and excellence in hotel operations.
- Company: Join the iconic Claridge’s, a symbol of elegance in Mayfair.
- Benefits: Competitive salary, family-friendly policies, health support, and career development opportunities.
- Other info: Dynamic role with opportunities for personal growth and recognition.
- Why this job: Be part of a high-performing team delivering unparalleled service in a luxurious environment.
- Qualifications: Experience in hotel operations, strong leadership, and excellent communication skills.
The predicted salary is between 40000 - 50000 € per year.
We are seeking a skilled and experienced Technical Operations Manager to join the Claridge’s Engineering team. Set in the heart of Mayfair, Claridge’s is an art deco icon and a byword for understated elegance. Since the 1850s, Claridge’s has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service.
As a Technical Operations Manager, you will be responsible for:
- Protecting the Company’s interests in the building, plant and equipment, ensuring the safety of guests, visitors and colleagues.
- Maintaining the asset value of the property and enhancing, refining and improving presentation and operating effectiveness to provide an exceptional guest and colleague experience.
- Ensuring that the departments are correctly staffed and trained with a suitable team for their function, and ensuring that these team members can perform their duties to the standard required by the hotel and the company.
- Developing and implementing a robust Planned and Preventative Maintenance regime across M&E services, structure, fabric and FF&E.
- Establishing and implementing a perfect room programme in accordance with Claridge’s standards and budgetary expectations.
- Ensuring compliance of plant and equipment in line with UK health & safety regulations, ensuring all statutory inspections are completed within time and follow-up actions required as necessary.
- Ensuring reactive maintenance system (KnowCross) is fully operational to limit downtime of bedrooms and services.
Successful candidates for our Technical Operations Manager opportunity will:
- Demonstrate genuine dedication to Claridge’s and show a commitment to consistent quality in our product and service.
- Have experience working in a similar role within a hotel environment.
- Be a proven leader, adaptable and have exceptional interpersonal and communication skills.
- Have extensive knowledge of electrical, mechanical, refrigeration, plumbing, plant rooms and general building maintenance.
- Have strong customer care skills.
- Be flexible and adaptable, and have the ability to work under pressure.
- Demonstrate excellent attention to detail.
- Display a high standard of personal presentation with a confident, professional and welcoming personality.
This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast-paced and high-performing hotel team renowned for their approach and delivery of unparalleled service.
A Rewarding Career with Maybourne:
- Excellent salary package.
- Family Friendly company policies including enhanced Maternity and Paternity Pay.
- Holiday allowance increase after 3 and 5 years of service.
- Travel Season Ticket Loans.
- Pension Scheme.
- Subsidised monthly Podiatrist and Masseuse treatments.
- Flu vaccination vouchers.
- Eye test vouchers and contributions towards glasses.
- 24-hour colleague assistance helpline.
- On and off-site Occupational Health Service.
- Death in Service salary contribution.
- Various wellbeing activities focused on mental and physical health.
- A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.
- Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500.
- Instant colleague recognition and award programme with generous prizes.
- Colleague of the month nominations with generous prizes.
- Additional paid day off to celebrate your Birthday.
Technical Operations Manager (Engineering) employer: Maybourne
Claridge’s, an iconic art deco hotel in Mayfair, is not just a workplace but a prestigious environment where excellence is celebrated. With a commitment to employee wellbeing and career development, we offer competitive salaries, family-friendly policies, and a range of health benefits, all within a culture that values dedication and quality service. Join our high-performing team and be part of a legacy that combines luxury with a supportive and rewarding work atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Operations Manager (Engineering)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Claridge’s on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching Claridge’s history and values. We want to show that we’re not just interested in the role, but also in being part of their legacy of excellence.
✨Tip Number 3
Practice common interview questions related to technical operations management. We should be ready to discuss our experience with maintenance regimes and team leadership to impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the Claridge’s family.
We think you need these skills to ace Technical Operations Manager (Engineering)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you genuinely care about joining our team at Claridge’s and are excited about the opportunity to contribute to our exceptional service.
Tailor Your CV:Make sure your CV is tailored specifically for the Technical Operations Manager role. Highlight your relevant experience in hotel environments and any specific skills that align with the job description. We love seeing how your background fits with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team at Claridge’s.
How to prepare for a job interview at Maybourne
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to electrical, mechanical, and plumbing systems. Be ready to discuss your experience in maintaining these systems and how you've ensured compliance with health and safety regulations in previous roles.
✨Show Your Leadership Skills
As a Technical Operations Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams, trained staff, and improved operational effectiveness in past positions. Highlight your interpersonal skills and adaptability.
✨Understand the Company Culture
Familiarise yourself with Claridge’s values and their commitment to quality service. Be prepared to discuss how your personal dedication aligns with their standards and how you can contribute to maintaining their reputation for excellence.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your genuine interest in the role and the company. You might ask about their approach to preventative maintenance or how they measure success in the Technical Operations team.
