At a Glance
- Tasks: Lead a dynamic team to deliver exceptional guest experiences in a historic hotel.
- Company: Join The Berkeley, a prestigious hotel with over 100 years of heritage.
- Benefits: Competitive salary, family-friendly policies, and wellness support.
- Other info: Enjoy a fun, collaborative team atmosphere with excellent career development opportunities.
- Why this job: Shape memorable experiences and grow your career in a supportive environment.
- Qualifications: Passion for hospitality and strong leadership skills.
The predicted salary is between 30000 - 40000 € per year.
Be part of a hotel with rich history & heritage. At The Berkeley, we strive to curate distinctive and enriching experiences for our guests and our colleagues every day. You will be part of the team to shape our future and fulfil our purpose.
The Berkeley has been treading its own path for more than 100 years. From here, midway between fashionable Knightsbridge and neighbourly Belgravia, we’re still taking style, comfort and service to inspiring new levels. There’s nowhere quite like it. And that’s the way we love it.
Stunning rooms by the brightest minds in the design world. Intuitive service that always seems one step ahead. From the moment you walk in, the hotel begins to work its magic. With many guests returning year after year, it’s a spell that’s hard to break.
Who strives here? Our team never fails to impress. To us, extraordinary service means perfecting the little details and adding exquisite touches in the entire guest journey. You truly care for our guests and your fellow colleagues. You believe in creating a sense of enthusiasm. Your goal is to excel and bring out your best in each and every guest interaction.
The Berkeley Experience: You will find a supportive, fun and nurturing team where you can bring your ideas and creative thinking to your role. We have a range of development interventions at every level and for different functional specialisms to help you design the trajectory of your career. Your team members are highly collaborative and the work environment is dynamic and stimulating.
Main duties and responsibilities:- To be familiar with the menu and beverage list and to be able to make recommendations to guests accordingly.
- To be responsible for the end of the day report and the cashing up in absence of the Restaurant Manager, to present the bill and handling cash and credit cards.
- To ensure that all team members are knowledgeable about the menu and that coaching will be provided when needed.
- To take drinks and food order to the departmental standards.
- To assist the team in serving customers when necessary.
- Contribute in maintaining an excellent level of service in conjunction with the minimum requirement of the LQA standards at all times.
Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication, we offer you:
Financial Stability:- Excellent salary package.
- Family Friendly company policies, including enhanced Maternity and Paternity Pay.
- Holiday allowance increase after 3 and 5 years of service.
- Travel Season Ticket Loans.
- Pension Scheme.
- Salary Sacrifice.
- Holiday Trading.
- Retail Discount.
- Subsidised monthly Podiatrist and Masseuse treatments.
- Flu vaccination vouchers.
- Eye test vouchers and contributions towards glasses.
- A dedicated team of Mental Health First Aiders & 24-hour colleague assistance helpline.
- On and off-site Occupational Health Service.
- Death in Service salary contribution.
- Various wellbeing activities focused on mental and physical health.
- A complimentary state-of-the-art all-day dining colleague restaurant serving a range of nutritious meals.
- Cycle to Work.
- Wellbeing & Social Champions.
- Volunteering opportunities.
- Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500.
- Instant colleague recognition and award programme with generous prizes.
- Colleague of the month nominations with generous prizes.
- Additional paid day off to celebrate your Birthday.
Supervisor employer: Maybourne
At The Berkeley, we pride ourselves on being an exceptional employer, offering a supportive and nurturing work environment that encourages creativity and collaboration. With a rich history and a commitment to excellence, our team enjoys numerous benefits including enhanced family-friendly policies, comprehensive health and wellbeing support, and ample opportunities for career development. Join us in shaping memorable experiences for our guests while thriving in a dynamic and rewarding workplace located in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Tip Number 1
Network like a pro! Reach out to current or former employees at The Berkeley on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching The Berkeley's history and values. Show us that you’re not just another candidate; you’re genuinely excited about being part of our unique team and contributing to our guest experience.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let your enthusiasm for hospitality show!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re keen and ready to join our amazing team at The Berkeley.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about creating memorable experiences for our guests and how you can contribute to our rich history at The Berkeley.
Tailor Your CV:Make sure your CV is tailored to the Supervisor role. Highlight relevant experience and skills that align with our values of extraordinary service and teamwork. We love seeing how your background fits into our dynamic environment!
Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for genuine individuals who can bring creativity and enthusiasm to our team. Let us know what makes you unique and how you can add to our supportive culture.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly. We can’t wait to see what you bring to The Berkeley!
How to prepare for a job interview at Maybourne
✨Know the Hotel's Heritage
Before your interview, take some time to research The Berkeley's rich history and heritage. Understanding what makes this hotel unique will not only impress your interviewers but also help you connect your own values with the hotel's mission of providing extraordinary service.
✨Master the Menu
Familiarise yourself with the menu and beverage list. Being able to discuss specific dishes and make recommendations shows that you're proactive and genuinely interested in the role. It’s a great way to demonstrate your commitment to delivering exceptional guest experiences.
✨Showcase Your Team Spirit
The Berkeley values collaboration and teamwork, so be ready to share examples of how you've worked effectively in a team before. Highlighting your ability to support colleagues and contribute to a positive work environment will resonate well with the interviewers.
✨Emphasise Attention to Detail
Since the role involves maintaining high service standards, prepare to discuss how you ensure attention to detail in your work. Whether it’s through personal anecdotes or specific strategies, showing that you care about the little things can set you apart from other candidates.
