Room attendant

Room attendant

Full-Time 24000 - 36000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Maintain room cleanliness and provide exceptional service to guests.
  • Company: Join the iconic Claridge's Hotel in the heart of Mayfair.
  • Benefits: Competitive salary, family-friendly policies, and health support.
  • Why this job: Be part of a renowned team delivering unparalleled service in a stunning environment.
  • Qualifications: Team player with excellent communication skills and attention to detail.
  • Other info: Opportunities for career growth and memorable experiences await you.

The predicted salary is between 24000 - 36000 ÂŁ per year.

Job Ref: MAY1641

Branch: Claridge\’s

Location: Claridge\’s Hotel, London (West)

Salary/Benefits: Competitive Salary

Contract type: Permanent

Hours: Full Time

Shift pattern: 5 days on 2 days off

Hours per week: 40

Posted date: 09/09/2025

Closing date: 23/10/2025

We are seeking a driven Room Attendant to join the Claridge\’s Housekeeping team.

Set in the heart of Mayfair, Claridge\’s is an art deco icon and a byword for understated elegance. Since the 1850s, Claridge\’s has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service. There are many 5-star hotels in London but nowhere quite like Claridge\’s. The hotel is a unique combination of splendour and charm with long-standing connections with royalty that have led to it sometimes being referred to as \”annexe to Buckingham Palace\”. Claridge\’s has a famous all-day dining and Afternoon Tea restaurant the \’Foyer Reading Room\’, L\’Epicerie that offers a culinary theatre of the kitchen, and three bars: Claridge\’s Bar, the intimate Fumoir and effortlessly elegant Painter\’s Room.

As a Room Attendant you will be responsible for:

  • To maintain the rooms for which they are responsible each day to the highest possible standard of cleanliness and good order.
  • Carrying out the evening turn down service as per hotel standards.
  • Stripping and making of beds, extra beds and baby cots.
  • The replacement of all towels and linen as required
  • Reporting any Technical Services issues
  • Replenishing guest supplies

Successful candidates for the role of Room Attendant will:

  • Work alongside our Housekeeper to ensure attention to detail within the hotel.
  • Be an excellent team player, and have excellent communication and customer care skills.
  • Be flexible, able to use your initiative and organise your daily activities well.
  • Ideally have proven experience within a role within a similar environment.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service.

Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you:

Financial Stability

  • Excellent salary package.
  • Family Friendly company policies including enhanced Maternity and Paternity Pay.
  • Holiday allowance increase after 3 and 5 years of service.
  • Travel Season Ticket Loans.
  • Pension Scheme*.

Health and Wellbeing Support

  • Subsidised monthly Podiatrist and Masseuse treatments.
  • Flu vaccination vouchers*.
  • Eye test vouchers and contributions towards glasses*.
  • 24-hour colleague assistance helpline.
  • On and off-site Occupational Health Service.
  • Death in Service salary contribution.
  • Various wellbeing activities focused on mental and physical health.
  • A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.

Recognition and Career Development

  • Referral Scheme \’Introduce a Star\’ where you can earn up to ÂŁ1,500*.
  • Instant colleague recognition and award programme with generous prizes.
  • Colleague of the month nominations with generous prizes.
  • Additional paid day off to celebrate your Birthday.
  • Internal transfer and promotion opportunities.
  • In-house training and development team with a strong focus on career progression and personal growth.
  • Long service awards.

Memorable experiences

  • Preferential room rates of ÂŁ50 per overnight stay for yourself or your family across Maybourne.
  • Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
  • 50% Food and Beverage discount* across Maybourne.
  • Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children\’s Party, etc.)
  • Wedding and Baby gifts.
  • Retirement functions.

  • Terms and conditions apply to all benefits.

In line with the requirements of the Asylum Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Timeless Elegance in Mayfair
Step into the heart of Mayfair and discover Claridge\’s, an Art Deco icon that has epitomised understated elegance since the 1850s. Renowned for impeccable service, timeless design, and inspiring dining, this storied hotel offers signature suites and rooms with soaring views across London. From landmark restaurants to hidden-gem bars, every detail—from Afternoon Tea to cocktail hour—stirs the senses. There are many five-star hotels in London but nowhere quite like Claridge\’s.

Room attendant employer: Maybourne

Claridge's Hotel, located in the prestigious Mayfair area of London, is an exceptional employer that values its staff and fosters a supportive work culture. With competitive salaries, generous benefits including enhanced family leave, health and wellbeing support, and numerous opportunities for career development, employees are encouraged to thrive both personally and professionally. The hotel's commitment to excellence and recognition of hard work makes it a truly rewarding place to build a career in hospitality.
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Contact Detail:

Maybourne Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Room attendant

✨Tip Number 1

Get to know the hotel! Research Claridge's and its unique offerings. When you walk in for your interview, drop some knowledge about their history or services. It shows you're genuinely interested and not just another applicant.

✨Tip Number 2

Practice your communication skills. As a Room Attendant, you'll need to work closely with the Housekeeping team and interact with guests. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.

✨Tip Number 3

Dress the part! First impressions matter, especially in a high-end environment like Claridge's. Wear smart attire that reflects the hotel's elegance. It’ll show you understand the brand and are ready to represent it well.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can keep an eye on any updates or new roles that pop up. We’re always looking for passionate individuals to join our team!

We think you need these skills to ace Room attendant

Attention to Detail
Teamwork
Communication Skills
Customer Care Skills
Flexibility
Initiative
Organisational Skills
Experience in Housekeeping

Some tips for your application 🫡

Show Your Attention to Detail: As a Room Attendant, attention to detail is key! Make sure your application highlights any experience you have in maintaining high standards of cleanliness and organisation. We want to see how you can bring that same level of care to Claridge's.

Be a Team Player: We love a good team spirit at Claridge's! In your application, mention any past experiences where you've worked well with others. This will show us that you're ready to collaborate with our Housekeeping team to deliver impeccable service.

Flexibility is Key: The hospitality industry can be unpredictable, so we appreciate candidates who can adapt quickly. Share examples in your application where you've had to use your initiative or adjust your plans on the fly. It’ll help us see how you fit into our fast-paced environment.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success! It’s the easiest way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team at Claridge's!

How to prepare for a job interview at Maybourne

✨Know Your Role

Before the interview, make sure you understand the responsibilities of a Room Attendant. Familiarise yourself with tasks like maintaining cleanliness, making beds, and replenishing guest supplies. This will help you demonstrate your knowledge and enthusiasm for the role.

✨Show Off Your Team Spirit

Claridge's values teamwork, so be ready to share examples of how you've worked well with others in previous jobs. Highlight your communication skills and any experiences where you contributed to a positive team environment.

✨Be Ready for Practical Questions

Expect questions that assess your attention to detail and organisational skills. You might be asked how you would handle specific cleaning scenarios or manage your time during busy shifts. Think through these situations beforehand to show you're prepared.

✨Dress the Part

Even though the role is hands-on, first impressions matter! Dress smartly for your interview to reflect the elegance of Claridge's. A neat appearance shows respect for the establishment and indicates that you take the opportunity seriously.

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