At a Glance
- Tasks: Lead a dynamic team to create unforgettable dining experiences for our guests.
- Company: Join The Emory, a modern masterpiece hotel in Belgravia.
- Benefits: Enjoy competitive salary, family-friendly policies, and wellness support.
- Other info: Collaborative team culture with excellent career development opportunities.
- Why this job: Shape memorable moments in a luxury hotel environment with creative freedom.
- Qualifications: Previous experience in luxury hospitality and a passion for guest service.
The predicted salary is between 40000 - 50000 £ per year.
A distinctive opportunity to work in a modern masterpiece hotel in Belgravia awaits you. At The Emory, we strive to curate distinctive and enriching experiences for our guests and our colleagues every day. You will be part of the team to shape our future and fulfil our purpose.
Each suite & studio at the hotel is a modern masterpiece, created by a collection of the world’s leading interior and architectural designers. From exceptional contemporary dishes curated from chef Jean-Georges Vongerichten in abc kitchens to panoramic views of London and striking decor in The Emory Rooftop Bar. Spearheaded by world-leading experts, Surrenne is a new paradigm of wellbeing with four floors of immersive health, fitness and beauty services.
We believe the truest luxury is time well spent. Hence our service philosophy is as seamless as possible so our guests can enjoy the most while staying with us. You are warm and friendly, and enjoy being creative in providing extraordinary guest services. You like to think from guests’ perspective what they might need before they even ask you. And you aim for creating those magical memories for them.
We anticipate you have previous work experience in a luxury hotel environment.
You will find a supportive, fun and nurturing team where you can bring your ideas and creative thinking to your role. We have a range of development interventions at every level and for different functional specialisms to help you design the trajectory of your career. Your team members are highly collaborative and the work environment is dynamic and stimulating.
Main duties and responsibilities:
- Financial Stability
- Excellent salary package.
- Family Friendly company policies, including enhanced Maternity and Paternity Pay.
- Holiday allowance increase after 3 and 5 years of service.
- Travel Season Ticket Loans.
- Pension Scheme.
- Salary Sacrifice.
- Holiday Trading.
- Retail Discount.
- Health and Wellbeing Support
- Subsidised monthly Podiatrist and Masseuse treatments.
- Flu vaccination vouchers.
- Eye test vouchers and contributions towards glasses.
- A dedicated team of Mental Health First Aiders & 24-hour colleague assistance helpline.
- On and off-site Occupational Health Service.
- Death in Service salary contribution.
- Various wellbeing activities focused on mental and physical health.
- A complimentary state-of-the-art all-day dining colleague restaurant serving a range of nutritious meals.
- Cycle to Work.
- Wellbeing & Social Champions.
- Volunteering opportunities.
- Recognition and Career Development
- Instant colleague recognition and award programme with generous prizes.
- Colleague of the month nominations with generous prizes.
- Additional paid day off to celebrate your Birthday.
- Internal transfer and promotion opportunities.
- In-house training and development team with a strong focus on career progression and personal growth.
- Long service awards.
- Memorable experiences
- Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne.
- Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars.
- 50% Food and Beverage discount across the Maybourne.
- Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children Party, etc.)
- Wedding and Baby gifts.
- Retirement functions.
*Terms and conditions apply to all benefits.
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Restaurant Manager employer: Maybourne
At The Emory, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture that encourages creativity and collaboration. Our commitment to employee growth is evident through our extensive development programmes and recognition initiatives, ensuring that every team member can thrive in their career. Located in the heart of Belgravia, you will enjoy not only a competitive salary and generous benefits but also unique experiences that make working here truly rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your warm and friendly nature shine through. Remember, they’re looking for someone who can create magical memories for guests, so be yourself and share your creative ideas.
✨Tip Number 3
Research the hotel! Familiarise yourself with The Emory’s unique offerings and service philosophy. This will not only impress your interviewers but also help you tailor your responses to align with their values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it easier for us to connect with you.
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be warm and friendly in your tone. Remember, we’re looking for someone who can create those magical memories for our guests.
Tailor Your Experience:Make sure to highlight your previous experience in a luxury hotel environment. We love seeing how your background aligns with our ethos at The Emory. Be specific about your roles and how they’ve prepared you for this distinctive opportunity.
Be Creative:We value creativity, so don’t hesitate to share any innovative ideas you have for enhancing guest experiences. Whether it’s a unique service approach or a fresh idea for team collaboration, we want to hear how you think outside the box!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our supportive and fun team at The Emory!
How to prepare for a job interview at Maybourne
✨Know the Hotel Inside Out
Before your interview, take some time to research The Emory. Familiarise yourself with its unique offerings, from the exceptional dishes by chef Jean-Georges Vongerichten to the immersive wellbeing services at Surrenne. Showing that you understand the hotel's ethos and can align with its service philosophy will impress the interviewers.
✨Showcase Your Guest-Centric Mindset
During the interview, emphasise your ability to think from the guests' perspective. Share specific examples of how you've anticipated guest needs in previous roles. This aligns perfectly with The Emory's goal of creating magical memories for guests, and it demonstrates your commitment to exceptional service.
✨Bring Creative Ideas to the Table
The Emory values creativity and collaboration. Prepare a few innovative ideas on how you could enhance guest experiences or improve team dynamics. This not only shows your proactive approach but also highlights your willingness to contribute to the hotel's success.
✨Prepare for Behavioural Questions
Expect questions that assess your past experiences and how they relate to the role. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and demonstrate how you've handled challenges in a luxury hotel environment.
