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- Tasks: Keep public areas spotless and exceed guest expectations with your attention to detail.
- Company: Join a family-friendly company that values its employees and promotes a positive work culture.
- Benefits: Enjoy competitive pay, enhanced family leave, and generous holiday allowances.
- Other info: Opportunities for career growth, recognition, and fun social events await you!
- Why this job: Be a Guest Experience Champion and create memorable moments for visitors every day.
- Qualifications: A passion for cleanliness and a friendly attitude towards guests.
The predicted salary is between 30000 - 40000 £ per year.
Main duties and responsibilities include ensuring the cleanliness of all areas exceeds guest expectations. Responsibilities involve:
- Keeping the Men’s and Ladies’ public restrooms clean, tidy, and fully replenished.
- Maintaining staff Ladies’ changing and restroom rooms in a clean and tidy condition.
- Ensuring guest lifts are cleaned to the required standards.
- Keeping all public areas, including some F&B outlets, fully presentable and clean.
Financial Stability
- Excellent salary package.
- Family-friendly company policies, including enhanced Maternity and Paternity Pay.
- Holiday allowance increase after 3 and 5 years of service.
- Travel Season Ticket Loans.
- Pension Scheme.
- Salary Sacrifice.
- Holiday Trading.
- Retail Discount.
Health and Wellbeing Support
- Subsidised monthly Podiatrist and Masseuse treatments.
- Flu vaccination vouchers.
- Eye test vouchers and contributions towards glasses.
- A dedicated team of Mental Health First Aiders & 24-hour colleague assistance helpline.
- On and off-site Occupational Health Service.
- Death in Service salary contribution.
- Various wellbeing activities focused on mental and physical health.
- A complimentary state-of-the-art all-day dining colleague restaurant serving a range of nutritious meals.
- Cyle to Work.
- Wellbeing & Social Champions.
- Volunteering opportunities.
Recognition and Career Development
- Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500.
- Instant colleague recognition and award programme with generous prizes.
- Colleague of the month nominations with generous prizes.
- Additional paid day off to celebrate your Birthday.
- Internal transfer and promotion opportunities.
- In-house training and development team with a strong focus on career progression and personal growth.
- Long service awards.
Memorable experiences
- Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne.
- Hotel Guest Experience Stay including an overnight stay and dining at our renowned restaurants and bars.
- 50% Food and Beverage discount across the Maybourne.
- Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children Party, etc.).
- Wedding and Baby gifts.
- Retirement functions.
*Terms and conditions apply to all benefits.
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Public Areas Attendant – Guest Experience Champion employer: Maybourne
Contact Detail:
Maybourne Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Areas Attendant – Guest Experience Champion
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills can enhance guest experiences, especially in cleanliness and presentation, which are key for this role.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, and looking the part shows that you take the opportunity seriously and respect the company's standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Public Areas Attendant – Guest Experience Champion
Some tips for your application 🫡
Show Your Passion for Cleanliness: When writing your application, let us know how much you care about cleanliness and guest satisfaction. Share any relevant experiences that highlight your attention to detail and commitment to maintaining high standards.
Tailor Your Application: Make sure to customise your application to match the job description. Use keywords from the listing, like 'public areas' and 'guest experience', to show that you understand what we're looking for.
Highlight Teamwork Skills: As a Public Areas Attendant, you'll be part of a team. Mention any past experiences where you've worked well with others, especially in hospitality or service roles. We love to see how you can contribute to our friendly environment!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity. We can't wait to hear from you!
How to prepare for a job interview at Maybourne
✨Know Your Role
Familiarise yourself with the specific duties of a Public Areas Attendant. Understand the importance of cleanliness and guest experience, as this will help you demonstrate your commitment to exceeding guest expectations during the interview.
✨Showcase Your Attention to Detail
Prepare examples from your past experiences where your attention to detail made a difference. Whether it’s keeping a space tidy or ensuring everything is replenished, be ready to discuss how you maintain high standards in cleanliness.
✨Emphasise Teamwork
This role involves working closely with other staff members. Be prepared to talk about how you collaborate with colleagues to create a welcoming environment. Share any experiences that highlight your ability to work well in a team.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the company culture and career development opportunities. Inquire about their training programmes or how they support employee wellbeing, which aligns with the values highlighted in the job description.