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- Tasks: Lead and coordinate events, ensuring exceptional service and smooth operations.
- Company: Join the award-winning 5-Star Deluxe hotel, The Connaught, in Mayfair.
- Benefits: Enjoy competitive salary, extra leave, wellness initiatives, and staff discounts.
- Other info: Opportunities for career progression and a vibrant team culture.
- Why this job: Be part of a luxury hospitality team that values elegance and personal growth.
- Qualifications: Experience in luxury hospitality and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a talented and passionate full-time Private Events Operations Team Leader to join our Private Events Operations team at the award-winning 5-Star Deluxe hotel – The Connaught. To arrive at The Connaught is to belong. Discover a hotel of warm hospitality and effortless style, a beacon of Mayfair Village for over two-hundred years; home to a community united by the allure of the exceptional. Here, heritage and heart unite, discretion is our promise, and the pleasure to please is a way of life.
The Role: As Private Events Operations Team Leader you will be involved in co‑ordinating and supervising our floor colleagues and hold the responsibility for the smooth running of events. You will assist the Private Events Operations Management Team in executing events based on the requirements of our guests.
Responsibilities: You will provide an exceptional and informed customer service experience. You will be an excellent communicator, have a real passion for food and wine. We anticipate the Private Events Operations Team Leader to be a team player, with a key focus on training and development of your team to ensure that your team creates a memorable experience for our guests.
Who You Are: Someone who naturally embodies elegance, warmth, and quiet confidence. Previous experience in luxury hospitality. A calm, composed presence with an eye for thoughtful detail. A team player who believes service is an art and people are at the heart.
A Rewarding Career with Maybourne: At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones—both personal and professional.
- Health & Wellbeing: Complimentary access to our all‑day dining staff restaurant, offering nourishing and seasonal dishes. Option to purchase up to five additional days of annual leave per year. Monthly access to subsidised massage and podiatry treatments. A programme of wellbeing initiatives, from mental health support to physical activity. 24‑hour confidential assistance helpline. On‑ and off‑site Occupational Health support. Life assurance through our Death in Service scheme. Eye care support, including vouchers and contributions towards glasses. Flu vaccination vouchers. Cycle to Work Scheme.
- Recognition & Growth: An extra paid day’s leave to celebrate your birthday. Instant recognition and award programme, celebrating extraordinary contributions. Dedicated in‑house training and development to support your personal and professional growth. Monthly colleague awards with generous prizes. Opportunities for internal progression and cross‑property moves. ‘Introduce a Star’ referral scheme – with rewards of up to £1,500. Long service celebrations to honour your continued dedication.
- Financial Care: A highly competitive salary package. Increased holiday entitlement after 3 and 5 years of service. Family‑first policies, including enhanced maternity and paternity pay. Season ticket travel loans. A generous pension scheme. Smart Tech Benefit – Opportunity to buy electrical goods with monthly repayments to help you spread out the cost.
- Moments to Remember: Exceptional colleague rates of £50 per night across Maybourne properties for you and your family. A hosted ‘Guest Experience Stay’ – immerse yourself in the full Maybourne experience. 50% off food and beverage across our restaurants and bars. Invitations to a year‑round calendar of cherished colleague events – from the Maybourne Picnic to our festive celebrations. Thoughtful gifts to mark weddings, new arrivals, and retirements.
Selected benefits are subject to terms and conditions. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. This is a full‑time role requiring 40 hours per week.
Private Events Operations Team Leader employer: Maybourne
Contact Detail:
Maybourne Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Events Operations Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in luxury settings. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for food and wine shine through. Share stories that highlight your experience and how you embody the elegance and warmth that The Connaught stands for.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various event scenarios, from managing a team to ensuring guest satisfaction. This will show that you're ready to take on the responsibilities of a Private Events Operations Team Leader.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our exceptional team at The Connaught.
We think you need these skills to ace Private Events Operations Team Leader
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for luxury hospitality shine through. We want to see that you genuinely care about creating exceptional experiences for guests, so share any relevant stories or experiences that highlight your passion.
Tailor Your CV: Make sure your CV is tailored to the Private Events Operations Team Leader role. Highlight your previous experience in luxury settings and any specific skills that align with the responsibilities mentioned in the job description. We love seeing how your background fits with our values!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows that you’re keen on joining our team at The Connaught. We can’t wait to hear from you!
How to prepare for a job interview at Maybourne
✨Know Your Venue
Before the interview, take some time to research The Connaught. Familiarise yourself with its history, values, and what makes it a 5-Star Deluxe hotel. This will not only impress your interviewers but also help you understand how you can contribute to their exceptional service.
✨Showcase Your Passion for Hospitality
Be ready to discuss your previous experiences in luxury hospitality. Share specific examples of how you've provided exceptional customer service or handled challenging situations. This will demonstrate your passion and suitability for the Private Events Operations Team Leader role.
✨Emphasise Teamwork and Leadership Skills
As a team leader, it's crucial to highlight your ability to train and develop others. Prepare examples of how you've successfully led a team in the past, focusing on your communication skills and how you foster a collaborative environment.
✨Prepare Questions About the Role
Interviews are a two-way street! Prepare thoughtful questions about the Private Events Operations team and the expectations for the role. This shows your genuine interest and helps you assess if the position aligns with your career goals.