At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for guests at our award-winning bar.
- Company: Join the prestigious Connaught Bar in a luxurious 5-Star Deluxe hotel.
- Benefits: Enjoy competitive pay, extra leave, wellness support, and fantastic staff discounts.
- Other info: Opportunities for career progression and a supportive community await you.
- Why this job: Be part of a passionate team in a vibrant hospitality environment that values your growth.
- Qualifications: Experience in luxury hospitality and a love for people and service.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for a talented and passionate full-time Waiter/Waitress to join our Connaught Bar team at the award-winning 5-Star Deluxe hotel – The Connaught. To arrive at The Connaught is to belong. Discover a hotel of warm hospitality and effortless style, a beacon of Mayfair Village for over two-hundred years; home to a community united by the allure of the exceptional. Here, heritage and heart unite, discretion is our promise, and the pleasure to please is a way of life.
The Role
As a Waiter/ess you will be an exceptional team player and have a passion for delivering an outstanding guest experience. You will be an excellent and confident communicator and have the ability to interact with guests and clients to ensure a fantastic experience of The Connaught Bar; ensuring a service experience that is personal to each of our guests and represents this award-winning bar.
Responsibilities
You will be passionate about people and in joining a team committed to delivering an outstanding bar experience. With this in mind, ideally you will have previous experience within a similar role, and a working knowledge of quality wines, products and cocktails would be beneficial.
Who You Are
- Someone who naturally embodies elegance, warmth, and quiet confidence.
- Previous experience in luxury hospitality.
- A calm, composed presence with an eye for thoughtful detail.
- A team player who believes service is an art and people are at the heart.
A Rewarding Career with Maybourne
At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional.
Health & Wellbeing
- Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes.
- Option to purchase up to five additional days of annual leave per year.
- Monthly access to subsidised massage and podiatry treatments.
- A programme of wellbeing initiatives, from mental health support to physical activity.
- 24‑hour confidential assistance helpline.
- On- and off-site Occupational Health support.
- Life assurance through our Death in Service scheme.
- Eye care support, including vouchers and contributions towards glasses.
- Flu vaccination vouchers.
- Cycle to Work Scheme.
Recognition & Growth
- An extra paid day’s leave to celebrate your birthday.
- Instant recognition and award programme, celebrating extraordinary contributions.
- Dedicated in-house training and development to support your personal and professional growth.
- Monthly colleague awards with generous prizes.
- Opportunities for internal progression and cross-property moves.
- ‘Introduce a Star’ referral scheme – with rewards of up to £1,500.
- Long service celebrations to honour your continued dedication.
Financial Care
- A highly competitive salary package.
- Increased holiday entitlement after 3 and 5 years of service.
- Family‑first policies, including enhanced maternity and paternity pay.
- Season ticket travel loans.
- A generous pension scheme.
- Smart Tech Benefit – Opportunity to buy electrical goods with monthly repayments to help you spread out the cost.
Moments to Remember
- Exceptional colleague rates of £50 per night across Maybourne properties for you and your family.
- A hosted ‘Guest Experience Stay’ — immerse yourself in the full Maybourne experience.
- 50% off food and beverage across our restaurants and bars.
- Invitations to a year‑round calendar of cherished colleague events – from the Maybourne Picnic to our festive celebrations.
- Thoughtful gifts to mark weddings, new arrivals, and retirements.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. This is a full‑time role requiring 40 hours per week.
Waiter/ress in London employer: Maybourne
At The Connaught, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates warmth, elegance, and personal growth. Our team members enjoy a range of benefits including competitive salaries, generous leave policies, and comprehensive wellbeing initiatives, all within the luxurious setting of Mayfair. With dedicated training opportunities and a commitment to recognising achievements, we ensure that every employee feels valued and empowered to thrive in their career.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/ress in London
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Connaught Bar and soak up the atmosphere. This will help you understand the vibe and show your genuine interest in the place.
✨Tip Number 2
Practice your communication skills! As a waiter/ess, you'll need to interact with guests confidently. Try role-playing with friends or family to get comfortable with different scenarios.
✨Tip Number 3
Show off your passion for hospitality! During your interview, share stories about your previous experiences and how you’ve gone above and beyond for guests. It’s all about that personal touch!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it makes it easier for us to keep track of your application!
We think you need these skills to ace Waiter/ress in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! Share why you love being a Waiter/Waitress and how you connect with guests to create memorable experiences.
Tailor Your Experience:Make sure to highlight any previous experience in luxury hospitality. We want to see how your background aligns with the exceptional service we pride ourselves on at The Connaught.
Be Personable:Use a friendly and engaging tone in your application. Remember, we’re looking for someone who embodies warmth and elegance, so let your personality come through!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at Maybourne
✨Know Your Menu
Familiarise yourself with the bar's menu, including wines, cocktails, and any special offerings. This will not only impress your interviewers but also show your genuine interest in providing an exceptional guest experience.
✨Showcase Your Communication Skills
Practice articulating your thoughts clearly and confidently. Since this role requires excellent communication, consider role-playing common scenarios you might encounter as a waiter/waitress to demonstrate your ability to engage with guests.
✨Emphasise Teamwork
Prepare examples from your past experiences that highlight your ability to work well in a team. The Connaught values collaboration, so sharing stories of how you've contributed to a positive team environment will resonate well.
✨Dress to Impress
Given the luxury setting of The Connaught, ensure you dress smartly for your interview. A polished appearance reflects your understanding of the hospitality industry and your commitment to embodying the elegance and warmth they seek.
