At a Glance
- Tasks: Maximise revenue and profit through data management and optimisation strategies.
- Company: Join Maybourne, a leader in luxury hospitality with a focus on exceptional service.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Fast-paced role with excellent career development opportunities.
- Why this job: Be part of a high-performing team making a real impact in the luxury hotel industry.
- Qualifications: Experience in revenue management and strong data analysis skills required.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an exceptional Revenue Distribution Executive to join the Maybourne Corporate Office Revenue Management team. As a Revenue Distribution Executive, you will assist the Revenue team in maximizing revenue and profit associated with rooms from Maybourne through Revenue Management best practices. You will be responsible for continuously reviewing all practices to ensure optimization of all processes and output to provide value to all teams (Sales, Marketing, RSO, and Front Office), to coordinate, audit, maintain, and manage the quality of data entered into all Revenue-related systems, and assist all areas of the business to use this data to its greatest potential.
Main Duties & Responsibilities
- Adding, maintaining, and reviewing content on all channels: OTAs, GDS (to include image portfolio and HOD), RVNG, IBE, website, and Opera Cloud.
- Daily review, quarterly audit, and bi-annual training of GDS (database and sell strategy) and website.
- Rate loading, maintenance, and auditing of data across all channels (Opera Cloud, GDS, RVNG, IBE, Web & OTAs).
- Timely and accurate delivery of 'Business Done' and 'Pick up' sheets on a daily basis and be conversant in producing the daily Activity Report.
- Validation of daily & monthly 'rooms' data and input on STR extranet.
- Monitor and control of contracted allocations ensuring that unsold inventory is returned at the earliest contracted time.
- Check, audit, and manage direct connection with OTAs, ensuring rate parity, availability, and integrity.
- Account management, maximization, and optimization of OTA portfolio including update of content, inventory, and restrictions.
- Ensure all corporate and travel agent profiles are built, updated, and linked correctly on Opera.
- Manage master profiles and distribute daily to ensure Corporate and Travel Agent profiles newly created in Opera are passed to sales as leads.
- Assist all members of the Sales, Marketing, and Revenue departments with report writing and data access.
- Develop methods to ensure these teams have accurate data available in a usable format.
- Oversee and contribute to the production of the month-end pack and deliver in an accurate and timely manner.
This is an exciting role for a talented, organized individual who is looking for a new challenge and wants to join a fast-paced and high-performing team renowned for their approach and delivery of unparalleled service. You will demonstrate a positive can-do attitude and a genuine knowledge and interest in the luxury hospitality industry.
Successful candidates for our Revenue Distribution Executive opportunity will:
- Proven experience in rate distribution, revenue management, or a related field within the hospitality industry is essential.
- Experience within the luxury hotel industry would be advantageous.
- Proficient in managing various distribution channels, including online travel agencies (OTAs), global distribution systems (GDS), and the hotel's own booking engine.
- A good understanding of the luxury hospitality market, including knowledge of competitors, customer behaviour, and industry trends.
- Demonstrated ability to create and analyse reports, manage data, and present findings is essential.
- Effective communication skills are vital for coordinating with different departments such as Sales, Marketing, and Operations.
- A proactive approach to identifying and solving distribution-related issues like rate parity discrepancies.
- Familiarity with Opera Cloud, Oracle R&A, Salesforce, OTA platforms, Cendyn, and proficiency in Microsoft Office tools, including Excel, Word, and PowerPoint is required.
- Strong project management skills with the ability to prioritize and execute multiple initiatives.
- Have strong organisational and time management skills.
- Ability to work under pressure, with excellent attention to detail.
- Be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills, ability to work collaboratively in cross-functional teams.
- Have a high standard of personal presentation with a confident, professional and welcoming personality.
- Demonstrate genuine dedication to Maybourne and show a commitment to consistent quality in our products and services.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Revenue Distribution Executive in London employer: Maybourne
At Maybourne, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture that fosters creativity and innovation. Our commitment to employee growth is evident through tailored development opportunities and a range of benefits, including competitive salaries, enhanced leave options, and wellness initiatives. Located in a prestigious area, our Corporate Office provides a unique environment where you can thrive while contributing to the future of luxury retail.
StudySmarter Expert Advice🤫
We think this is how you could land Revenue Distribution Executive in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Maybourne. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Maybourne
Don't be shy about reaching out to Maybourne directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Revenue Distribution Executive in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Maybourne and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Maybourne
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!