At a Glance
- Tasks: Assist in providing outstanding service and attending to guest requests at The Connaught Grill.
- Company: Join the award-winning 5-Star Deluxe hotel, The Connaught, in Mayfair.
- Benefits: Enjoy competitive salary, extra leave for birthdays, and wellness initiatives.
- Other info: Opportunities for growth and recognition in a supportive environment.
- Why this job: Be part of a team that values elegance, warmth, and exceptional service.
- Qualifications: Previous experience in luxury hospitality and a passion for food and wine.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for a talented and passionate full-time Commis Waiter/Waitress to join The Connaught Grill team at the award-winning 5-Star Deluxe hotel – The Connaught. To arrive at The Connaught is to belong. Discover a hotel of warm hospitality and effortless style, a beacon of Mayfair Village for over two-hundred years; home to a community united by the allure of the exceptional. Here, heritage and heart unite, discretion is our promise, and the pleasure to please is a way of life.
The Role: As Commis Waiter/Waitress at The Connaught Grill, you will assist the team in their day‑to‑day duties such as attending to guest requests and enquiries and providing an outstanding and efficient service to our guests. You will also have a great knowledge of hotel information and food and beverage menus.
Responsibilities:
- You will be an excellent communicator and will have a real passion for food and wine.
- You will be an excellent team player and have fantastic customer service attitude.
- You will have pride and attention to detail in your work.
- You will be flexible and organise your activities well.
We anticipate that the ideal candidate will have worked in within a similar environment.
Who You Are: Someone who naturally embodies elegance, warmth, and quiet confidence. Previous experience in luxury hospitality. A calm, composed presence with an eye for thoughtful detail. A team player who believes service is an art and people are at the heart.
A Rewarding Career with Maybourne At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional.
Health & Wellbeing:
- Complimentary access to our all‑day dining staff restaurant, offering nourishing and seasonal dishes.
- Option to purchase up to five additional days of annual leave per year.
- Monthly access to subsidised massage and podiatry treatments.
- A programme of wellbeing initiatives, from mental health support to physical activity.
- 24‑hour confidential assistance helpline.
- On‑ and off‑site Occupational Health support.
- Life assurance through our Death in Service scheme.
- Eye care support, including vouchers and contributions towards glasses.
- Flu vaccination vouchers.
- Cycle to Work Scheme.
Recognition & Growth:
- An extra paid day’s leave to celebrate your birthday.
- Instant recognition and award programme, celebrating extraordinary contributions.
- Dedicated in‑house training and development to support your personal and professional growth.
- Monthly colleague awards with generous prizes.
- Opportunities for internal progression and cross‑property moves.
- ‘Introduce a Star’ referral scheme – with rewards of up to £1,500.
- Long service celebrations to honour your continued dedication.
Financial Care:
- A highly competitive salary package.
- Increased holiday entitlement after 3 and 5 years of service.
- Family‑first policies, including enhanced maternity and paternity pay.
- Season ticket travel loans.
- A generous pension scheme.
- Smart Tech Benefit – Opportunity to buy electrical goods with monthly repayments to help you spread out the cost.
Moments to Remember:
- Exceptional colleague rates of £50 per night across Maybourne properties for you and your family.
- A hosted ‘Guest Experience Stay’ — immerse yourself in the full Maybourne experience.
- 50% off food and beverage across our restaurants and bars.
- Invitations to a year‑round calendar of cherished colleague events – from the Maybourne Picnic to our festive celebrations.
- Thoughtful gifts to mark weddings, new arrivals, and retirements.
Selected benefits are subject to terms and conditions. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. This is a full‑time role requiring 40 hours per week.
Commis Waiter/ress in London employer: Maybourne
At The Connaught, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates warmth, elegance, and personal growth. Our comprehensive benefits package includes health and wellbeing initiatives, generous leave policies, and opportunities for professional development, all set within the luxurious environment of Mayfair. Join us to be part of a dedicated team where your contributions are recognised and celebrated, making every day a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Commis Waiter/ress in London
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Connaught Grill and soak in the atmosphere. Familiarising yourself with the space and its vibe can give you a leg up when chatting about how you’d fit into their team.
✨Tip Number 2
Show off your passion for food and wine! When you’re chatting with the hiring team, share your favourite dishes or wines and why you love them. This not only shows your enthusiasm but also aligns perfectly with the role’s requirements.
✨Tip Number 3
Be ready to demonstrate your customer service skills. Think of examples from your past experiences where you went above and beyond for a guest. This will highlight your commitment to providing exceptional service, which is key for a Commis Waiter/Waitress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Maybourne family and ready to embrace the opportunities we offer.
We think you need these skills to ace Commis Waiter/ress in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and hospitality shine through. We want to see that you genuinely care about providing exceptional service and have a love for the culinary arts.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in luxury hospitality. We’re looking for candidates who understand the nuances of high-end service, so don’t be shy about showcasing your skills!
Be Personable:In your cover letter, share a bit about yourself and why you’d be a great fit for The Connaught Grill team. We value warmth and elegance, so let your personality come through in your writing.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can’t wait to hear from you!
How to prepare for a job interview at Maybourne
✨Know Your Menu Inside Out
Before your interview, make sure you’re familiar with the food and beverage menus at The Connaught Grill. Being able to discuss dishes confidently will show your passion for food and wine, which is crucial for a Commis Waiter/Waitress.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided outstanding service in previous roles. Think about specific situations where you went above and beyond for a guest, as this will highlight your commitment to exceptional hospitality.
✨Emphasise Teamwork
As a Commis Waiter/Waitress, being a team player is essential. Be ready to share experiences that demonstrate your ability to work well with others, especially in high-pressure environments. This will resonate well with the interviewers.
✨Dress the Part
Since The Connaught is a luxury establishment, make sure you dress smartly for your interview. A polished appearance reflects your understanding of the hotel's standards and your respect for the role you're applying for.
