At a Glance
- Tasks: Lead the front-of-house team and ensure exceptional guest experiences at The Connaught Grill.
- Company: Join the award-winning 5-Star Deluxe hotel, The Connaught, known for its sophisticated British dining.
- Benefits: Enjoy competitive salary, extra leave for your birthday, and wellness initiatives.
- Other info: Opportunities for personal growth and internal progression within a supportive team.
- Why this job: Be part of a culinary institution and create unforgettable experiences in luxury hospitality.
- Qualifications: Previous management experience in luxury hospitality and a passion for service excellence.
The predicted salary is between 35000 - 45000 € per year.
We are looking for a talented and passionate full-time Assistant Restaurant Manager to join the The Connaught Grill team at the award-winning 5-Star Deluxe hotel – The Connaught. A culinary institution with timeless charm, The Connaught Grill stands for sophisticated British dining at its finest. Part of the Maybourne Hotel Group, it blends heritage with contemporary service, creating unforgettable experiences for guests from around the world.
To arrive at The Connaught is to belong. Discover a hotel of warm hospitality and effortless style, a beacon of Mayfair Village for over two-hundred years; home to a community united by the allure of the exceptional. Here, heritage and heart unite, discretion is our promise, and the pleasure to please is a way of life.
The Role
As Assistant Restaurant Manager, you will play a pivotal role in the seamless running of our daily operations and in delivering an unparalleled guest experience. You will be the driving force behind service excellence, team leadership, and operational efficiency — stepping into the Restaurant Manager’s shoes when needed.
Responsibilities
- Leading the front-of-house team to deliver exceptional guest experiences while ensuring smooth daily operations.
- Managing staff scheduling and performance.
- Handling escalated guest concerns.
- Maintaining service standards.
- Supporting the Restaurant Manager in achieving LQA benchmarks.
- Overseeing training and recruitment.
- Promoting the restaurant and its outlets to optimise revenue.
- Ensuring compliance with health and safety protocols.
- Maintaining a clean, efficient environment.
Strong leadership, fine dining expertise, and a commitment to excellence will be essential as you uphold the reputation and integrity of one of London’s most iconic culinary destinations.
Who You Are
Someone who naturally embodies elegance, warmth, and quiet confidence. Previous management experience in luxury hospitality. A calm, composed presence with an eye for thoughtful detail. A team player who believes service is an art and people are at the heart.
A Rewarding Career with Maybourne
At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional.
Health & Wellbeing
- Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes.
- Option to purchase up to five additional days of annual leave per year.
- Monthly access to subsidised massage and podiatry treatments.
- A programme of wellbeing initiatives, from mental health support to physical activity.
- 24-hour confidential assistance helpline.
- On- and off-site Occupational Health support.
- Life assurance through our Death in Service scheme.
- Eye care support, including vouchers and contributions towards glasses.
- Flu vaccination vouchers.
- Cycle to Work Scheme.
Recognition & Growth
- An extra paid day’s leave to celebrate your birthday.
- Instant recognition and award programme, celebrating extraordinary contributions.
- Dedicated in-house training and development to support your personal and professional growth.
- Monthly colleague awards with generous prizes.
- Opportunities for internal progression and cross-property moves.
- ‘Introduce a Star’ referral scheme – with rewards of up to £1,500.
- Long service celebrations to honour your continued dedication.
Financial Care
- A highly competitive salary package.
- Increased holiday entitlement after 3 and 5 years of service.
- Family-first policies, including enhanced maternity and paternity pay.
- Season ticket travel loans.
- A generous pension scheme.
- Smart Tech Benefit – Opportunity to buy electrical goods with monthly repayments to help you spread out the cost.
Moments to Remember
- Exceptional colleague rates of £50 per night across Maybourne properties for you and your family.
- A hosted ‘Guest Experience Stay’ — immerse yourself in the full Maybourne experience.
- 50% off food and beverage across our restaurants and bars.
- Invitations to a year-round calendar of cherished colleague events – from the Maybourne Picnic to our festive celebrations.
- Thoughtful gifts to mark weddings, new arrivals, and retirements.
Selected benefits are subject to terms and conditions. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. This is a full-time role requiring 40 hours per week.
Assistant Restaurant Manager in London employer: Maybourne
At The Connaught, part of the prestigious Maybourne Hotel Group, we pride ourselves on being an exceptional employer that fosters a culture of warmth, elegance, and professional growth. Our team members enjoy a wealth of benefits, including competitive salaries, generous leave policies, and comprehensive wellbeing initiatives, all within the stunning backdrop of one of London’s most iconic hotels. Join us to be part of a community that values service excellence and offers unique opportunities for personal and career development in luxury hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Restaurant Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at The Connaught or similar venues. A friendly chat can lead to insider tips and maybe even a referral!
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your warmth and elegance shine through. Remember, they’re looking for someone who embodies the spirit of The Connaught Grill, so be yourself and connect with them.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle guest concerns or lead your team during busy shifts. Practising these scenarios will help you demonstrate your leadership skills and fine dining expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Maybourne family.
We think you need these skills to ace Assistant Restaurant Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see how much you love the hospitality industry and what makes you excited about joining The Connaught Grill team.
Tailor Your CV:Make sure your CV is tailored to the Assistant Restaurant Manager position. Highlight your previous management experience in luxury hospitality and any relevant skills that align with our commitment to service excellence.
Be Specific:In your cover letter, be specific about your achievements and how they relate to the responsibilities of the role. We love to see concrete examples of how you've led teams or improved guest experiences in the past.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at The Connaught Grill.
How to prepare for a job interview at Maybourne
✨Know the Venue Inside Out
Before your interview, take some time to research The Connaught Grill. Familiarise yourself with its menu, service style, and any recent accolades. This will not only show your genuine interest but also help you discuss how your experience aligns with their standards of excellence.
✨Showcase Your Leadership Skills
As an Assistant Restaurant Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to maintain calm under pressure and how you inspire those around you to deliver exceptional service.
✨Emphasise Your Fine Dining Expertise
Make sure to discuss your knowledge of fine dining service and how it contributes to guest satisfaction. Be ready to talk about specific situations where you’ve enhanced the dining experience, whether through attention to detail or innovative service techniques.
✨Prepare Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions that reflect your understanding of the role and the restaurant's ethos. Ask about their approach to staff training or how they maintain high service standards, showing that you’re not just interested in the job, but in contributing to their legacy.
