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For Companies At a Glance
- Tasks: Lead a passionate team to deliver exceptional dining experiences for our guests.
- Company: Join the award-winning Connaught Hotel's Jean-Georges Restaurant team.
- Benefits: Enjoy competitive salary, family-friendly policies, and health support.
- Other info: Opportunities for career growth and memorable staff experiences await you.
- Why this job: Be part of a dynamic environment where your service makes a real difference.
- Qualifications: Previous experience in hospitality and a love for great food and wine.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a talented and passionate full-time Head Waiter / Waitress to join The Connaught Jean-Georges Restaurant team at the award-winning 5-Star Deluxe Connaught Hotel.
Responsibilities
- As a Head Waiter/ess you will be an exceptional team player and have a passion for delivering an outstanding guest experience.
- You will be an excellent and confident communicator and have the ability to interact with guests and clients to ensure a fantastic experience; ensuring a service experience that is personal to each of our guests.
Skills and Experience
- You will be passionate about people and in joining a team committed to delivering an outstanding bar experience.
- Ideally you will have previous experience within a similar role, and a working knowledge of quality wines and food would be beneficial.
- Your commitment to your team and guest service delivery will set you apart.
Benefits
- Financial Stability
- Excellent salary package.
- Family Friendly company policies including enhanced Maternity and Paternity Pay.
- Holiday allowance increase after 3 and 5 years of service.
- Travel Season Ticket Loans.
- Pension Scheme.
- Health and Wellbeing Support
- Subsidised monthly Podiatrist, Osteopath and Masseuse treatments.
- Flu vaccination vouchers.
- Eye test vouchers and contributions towards glasses.
- 24-hour employee assistance helpline.
- On and off-site Occupational Health Service.
- Death in Service salary contribution.
- Various wellbeing activities focused on mental and physical health.
- A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.
- Recognition and Career Development
- Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500.
- Instant employee recognition and award programme with generous prizes.
- Employee of the month nominations with generous prizes.
- Additional paid day off to celebrate your Birthday.
- Internal transfer and promotion opportunities.
- In-house training and development team with a strong focus on career progression and personal growth.
- Long service awards.
- Memorable experiences
- Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne.
- Hotel Guest Experience Stay including an overnight stay and wining and dining at our infamous restaurants and bars.
- 50% Food and Beverage discount across Maybourne.
- Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Staff Party, Annual Staff Children Party, etc.).
- Wedding and Baby gifts.
- Retirement functions.
Terms and conditions apply to all benefits. This is a full-time role requiring 40 hours per week.
Head Waiter/Waitress employer: Maybourne
Contact Detail:
Maybourne Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter/Waitress
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can make all the difference when you're aiming for that Head Waiter/ess role.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for guest service shine through. Remember, they’re looking for someone who can create memorable experiences for their guests.
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of wines and food pairings. Being able to discuss these topics confidently will show that you’re not just about serving but also about enhancing the dining experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at The Connaught Jean-Georges Restaurant.
We think you need these skills to ace Head Waiter/Waitress
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for delivering outstanding guest experiences shine through. We want to see that you genuinely care about people and creating memorable moments for them.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience in similar roles. We love seeing how your previous work has prepared you for this position, so don’t hold back on those details!
Be Yourself: In your cover letter, be authentic and let your personality come through. We’re looking for someone who can connect with our guests, so showing us who you are will help us envision you as part of our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at The Connaught Jean-Georges Restaurant.
How to prepare for a job interview at Maybourne
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the restaurant's menu, including any signature dishes and wine pairings. This shows your passion for the role and helps you engage in meaningful conversations about the dining experience.
✨Showcase Your People Skills
As a Head Waiter/ess, your ability to connect with guests is crucial. Prepare examples of how you've provided exceptional service in the past. Think about times when you went above and beyond to ensure a guest's satisfaction.
✨Demonstrate Team Spirit
Highlight your experience working in a team environment. Share stories that illustrate your collaboration skills and how you support your colleagues during busy shifts. This will show that you’re not just focused on individual success but also on the team's performance.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the restaurant's approach to guest experience or how they support staff development. This demonstrates your genuine interest in the role and the establishment.