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- Tasks: Support the Housekeeping team and ensure exceptional service for guests.
- Company: Join the award-winning 5-Star deluxe hotel, The Connaught in Mayfair.
- Benefits: Competitive salary, wellness initiatives, and generous holiday entitlements.
- Why this job: Be part of a prestigious hotel and make a difference in guest experiences.
- Qualifications: Experience in luxury hospitality and strong organisational skills required.
- Other info: Enjoy excellent career growth opportunities and a vibrant team culture.
The predicted salary is between 24000 - 36000 £ per year.
Job Ref: MAY1734
Branch: The Connaught
Location: The Connaught, London (West)
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Shift pattern: Flexible
Hours per week: 40
Posted date: 06/10/2025
Closing date: 08/11/2025
We are looking for a talented and passionate full-time Floor Housekeeper to joinThe Connaught Housekeeping team at the award-winning 5-Star deluxe hotel – The Connaught.
To arrive at The Connaught is to belong. Discover a hotel of warm hospitality and effortless style, a beacon of Mayfair Village for over two-hundred years; home to a community united by the allure of the exceptional. Here, heritage and heart unite, discretion is our promise, and the pleasure to please is a way of life.
Responsibilities:
As Floor Housekeeper you will be responsible for supporting the Housekeeping Department. You will be one of the point of contacts for all Housekeeping related enquiries, whether they come from our guests or colleagues and ensure that all enquiries are handled efficiently and in a timely manner. You will ensure that all Room Attendants are following our standards and all guests requests are attended to in a professional and prompt manner.
Skills and experience:
The ideal Floor Housekeeper must have a strong organisational skills and the ability to prioritise tasks efficiently to co-ordinate numerous tasks at the same time. You must be self-motivated, enthusiastic, engaging, customer focused and an excellent motivator to your team. It is also imperative that you have a strong communication and administration skills. Housekeeping experience at supervisory level within a similar hotel environment is essential for the position.
Who You Are:
- Someone who naturally embodies elegance, warmth, and quiet confidence.
- Previous experience in luxury hospitality.
- A calm, composed presence with an eye for thoughtful detail.
- A team player who believes service is an art and people are at the heart.
A Rewarding Career with Maybourne
At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones – both personal and professional.
Health Wellbeing
- Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes.
- Option to purchase up to five additional days of annual leave per year.
- Monthly access to subsidised massage and podiatry treatments.
- A programme of wellbeing initiatives, from mental health support to physical activity.
- 24-hour confidential assistance helpline.
- On- and off-site Occupational Health support.
- Life assurance through our Death in Service scheme.
- Eye care support, including vouchers and contributions towards glasses*
- Flu vaccination vouchers*
- Cycle to Work Scheme
Recognition Growth
- An extra paid day\’s leave to celebrate your birthday.
- Instant recognition and award programme, celebrating extraordinary contributions.
- Dedicated in-house training and development to support your personal and professional growth.
- Monthly colleague awards with generous prizes.
- Opportunities for internal progression and cross-property moves.
- \’Introduce a Star\’ referral scheme – with rewards of up to £1,500*
- Long service celebrations to honour your continued dedication.
Financial Care
- A highly competitive salary package
- Increased holiday entitlement after 3 and 5 years of service
- Family-first policies, including enhanced maternity and paternity pay
- Season ticket travel loans
- A generous pension scheme*
- Smart Tech Benefit – Opportunity to buy electrical goods with monthly repayments to help you spread out the cost.
Moments to Remember
- Exceptional colleague rates of £50 per night across Maybourne properties for you and your family
- A hosted \’Guest Experience Stay\’ — immerse yourself in the full Maybourne experience*
- 50% off food and beverage across our restaurants and bars*
- Invitations to a year-round calendar of cherished colleague events – from the Maybourne Picnic to our festive celebrations.
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Thoughtful gifts to mark weddings, new arrivals, and retirements
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Selected benefits are subject to terms and conditions.
In line with the requirements of the Asylum Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
This is a full-time role requiring 40 hours per week.
Floor Housekeeper employer: Maybourne
Contact Detail:
Maybourne Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Housekeeper
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the luxury hospitality sector. A personal recommendation can make all the difference when applying for a role like Floor Housekeeper at The Connaught.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your warmth and enthusiasm shine through. Remember, they’re looking for someone who embodies elegance and confidence, so be yourself and engage with them genuinely.
✨Tip Number 3
Prepare for the interview by researching The Connaught’s values and culture. Understand what makes them tick and be ready to discuss how your experience aligns with their commitment to exceptional service and attention to detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at The Connaught and are keen to be part of their award-winning hospitality.
We think you need these skills to ace Floor Housekeeper
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about joining our team at The Connaught and contributing to our exceptional service.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in housekeeping or luxury hospitality. We love seeing how your skills align with what we’re looking for, so don’t hold back on showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us understand your qualifications quickly!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Maybourne
✨Know Your Stuff
Before the interview, make sure you understand the role of a Floor Housekeeper inside out. Familiarise yourself with the responsibilities and expectations outlined in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous housekeeping experience, especially in luxury settings. Prepare specific examples of how you've managed tasks, motivated your team, or handled guest requests. This will demonstrate your capability and fit for the role at The Connaught.
✨Emphasise Teamwork
As a Floor Housekeeper, you'll be part of a team. Highlight your ability to work collaboratively and support your colleagues. Share instances where you've contributed to a positive team environment or helped resolve conflicts, as this aligns with the hotel's values.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously. Remember, you're aiming to embody the elegance and warmth that The Connaught represents.
