At a Glance
- Tasks: Assist in providing outstanding service and attend to guest requests at The Connaught Grill.
- Company: Join the award-winning 5-Star Deluxe hotel, The Connaught, in Mayfair.
- Benefits: Enjoy competitive salary, extra leave, wellness initiatives, and fantastic staff discounts.
- Other info: Opportunities for growth and recognition in a supportive environment.
- Why this job: Be part of a luxurious hospitality team where service is an art and guests are cherished.
- Qualifications: Previous experience in luxury hospitality and a passion for food and wine.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for a talented and passionate full-time Commis Waiter/Waitress to join The Connaught Grill team at the award-winning 5-Star Deluxe hotel – The Connaught. To arrive at The Connaught is to belong. Discover a hotel of warm hospitality and effortless style, a beacon of Mayfair Village for over two-hundred years; home to a community united by the allure of the exceptional. Here, heritage and heart unite, discretion is our promise, and the pleasure to please is a way of life.
The Role: As Commis Waiter/Waitress at The Connaught Grill, you will assist the team in their day‑to‑day duties such as attending to guest requests and enquiries and providing an outstanding and efficient service to our guests. You will also have a great knowledge of hotel information and food and beverage menus.
Responsibilities:
- You will be an excellent communicator and will have a real passion for food and wine.
- You will be an excellent team player and have fantastic customer service attitude.
- You will have pride and attention to detail in your work.
- You will be flexible and organise your activities well.
- We anticipate that the ideal candidate will have worked in within a similar environment.
Who You Are:
- Someone who naturally embodies elegance, warmth, and quiet confidence.
- Previous experience in luxury hospitality.
- A calm, composed presence with an eye for thoughtful detail.
- A team player who believes service is an art and people are at the heart.
A Rewarding Career with Maybourne: At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional.
Health & Wellbeing:
- Complimentary access to our all‑day dining staff restaurant, offering nourishing and seasonal dishes.
- Option to purchase up to five additional days of annual leave per year.
- Monthly access to subsidised massage and podiatry treatments.
- A programme of wellbeing initiatives, from mental health support to physical activity.
- 24‑hour confidential assistance helpline.
- On‑ and off‑site Occupational Health support.
- Life assurance through our Death in Service scheme.
- Eye care support, including vouchers and contributions towards glasses.
- Flu vaccination vouchers.
- Cycle to Work Scheme.
Recognition & Growth:
- An extra paid day’s leave to celebrate your birthday.
- Instant recognition and award programme, celebrating extraordinary contributions.
- Dedicated in‑house training and development to support your personal and professional growth.
- Monthly colleague awards with generous prizes.
- Opportunities for internal progression and cross‑property moves.
- ‘Introduce a Star’ referral scheme – with rewards of up to £1,500.
- Long service celebrations to honour your continued dedication.
Financial Care:
- A highly competitive salary package.
- Increased holiday entitlement after 3 and 5 years of service.
- Family‑first policies, including enhanced maternity and paternity pay.
- Season ticket travel loans.
- A generous pension scheme.
- Smart Tech Benefit – Opportunity to buy electrical goods with monthly repayments to help you spread out the cost.
Moments to Remember:
- Exceptional colleague rates of £50 per night across Maybourne properties for you and your family.
- A hosted ‘Guest Experience Stay’ — immerse yourself in the full Maybourne experience.
- 50% off food and beverage across our restaurants and bars.
- Invitations to a year‑round calendar of cherished colleague events – from the Maybourne Picnic to our festive celebrations.
- Thoughtful gifts to mark weddings, new arrivals, and retirements.
Selected benefits are subject to terms and conditions. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. This is a full‑time role requiring 40 hours per week.
Commis Waiter/ress employer: Maybourne
At The Connaught, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates warmth, elegance, and personal growth. Our team members enjoy a range of benefits including competitive salaries, generous leave policies, and extensive training opportunities, all within the luxurious setting of Mayfair. Join us to be part of a community that values your contributions and supports your journey in the world of luxury hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Commis Waiter/ress
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Connaught Grill and soak in the atmosphere. Familiarising yourself with the place will not only impress them but also help you feel more at ease during your chat.
✨Tip Number 2
Show off your passion for food and service! When you’re chatting with the team, share your favourite dining experiences or dishes. This shows you’re genuinely interested in the role and the culinary world.
✨Tip Number 3
Be a team player! Highlight your previous experiences where you’ve worked well in a team. They’re looking for someone who embodies that collaborative spirit, so let them know how you contribute to a positive work environment.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. This shows you’re engaged and eager to learn more about how you can fit into their exceptional service culture.
We think you need these skills to ace Commis Waiter/ress
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and hospitality shine through. We want to see that you’re not just looking for a job, but that you genuinely love what you do!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in luxury hospitality. We appreciate attention to detail, so ensure your application reflects the skills and qualities mentioned in the job description.
Be Yourself:We’re looking for someone who embodies elegance and warmth. Don’t be afraid to let your personality come through in your written application. Authenticity goes a long way with us!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Maybourne
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with the food and beverage menus at The Connaught Grill. Being able to discuss specific dishes and wine pairings will show your passion for food and impress the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond for guests, as this is crucial in luxury hospitality.
✨Emphasise Teamwork
As a Commis Waiter/Waitress, being a team player is essential. Be ready to share stories that demonstrate your ability to work well with others, support your colleagues, and contribute to a positive team environment.
✨Dress to Impress
Since The Connaught is a 5-Star Deluxe hotel, your appearance matters. Dress smartly for the interview to reflect the elegance and professionalism expected in such an environment. First impressions count!
