Entertainment Manager in City of Westminster

We are seeking a driven Entertainment Manager to join the Claridge’s team. Maybourne operates some of the world’s most extraordinary hotels, including Claridge’s, The Connaught, The Berkeley and The Emory in London, the Maybourne Beverly Hills and the Maybourne Riviera in the South of France, where exceptional experiences and stories of distinction are crafted that celebrate the design and character of every destination.

This role will work with the current Entertainment Manager to share the responsibility for:

• Contributing to the positioning of Claridge’s as the leading industry partner for press junkets, artists stays and promotional events.
• Contributing to achieving budgeted revenue targets by working effectively with the Global Sales team, ensuring proactive communication, strategic alignment, and strong support for all commercial initiatives.
• Developing and executing monthly engagement plans targeting major film studios to secure junket business, collaborating closely with global sales teams.
• Entertaining existing and potential clients to maintain customer loyalty.
• Meeting prospective clients and conducting show‑rounds for both arranged appointments and ad hoc visitors, for entertainment business.
• Developing creative and innovative ideas with the hotel operations teams for junkets and related events.
• Supporting as needed the day‑to‑day delivery of film junkets in collaboration with the Banqueting & Events team, ensuring seamless logistics, high service standards, and the smooth execution of all operational requirements.

Successful candidates for our Entertainment Manager opportunity will:

• Have worked in a similar role, within a five star environment.
• Have excellent knowledge of the film and entertainment industry.
• Be confident in leading projects and coordinating multiple stakeholders.
• Be skilled at managing service flow and stepping in to support during busy periods.
• Be a team player who is an avid learner who wants to be challenged and developed.
• Have excellent personal presentation and communication skills.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service.

Financial Stability

• Excellent salary package.
• Family Friendly company policies including enhanced Maternity and Paternity Pay.
• Holiday allowance increase after 3 and 5 years of service.
• Travel Season Ticket Loans.
• Pension Scheme.

Health and Wellbeing Support

• Subsidised monthly Podiatrist and Masseuse treatments.
• Flu vaccination vouchers.
• Eye test vouchers and contributions towards glasses.
• 24-hour colleague assistance helpline.
• On and off-site Occupational Health Service.
• Death in Service salary contribution.
• Various wellbeing activities focused on mental and physical health.
• A complimentary state‑of‑the‑art all‑day dining staff restaurant serving a range of nutritious meals.

Recognition and Career Development

• Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500.
• Instant colleague recognition and award programme with generous prizes.
• Colleague of the month nominations with generous prizes.
• Additional paid day off to celebrate your Birthday.
• Internal transfer and promotion opportunities.
• In‑house training and development team with a strong focus on career progression and personal growth.
• Long service awards.

Memorable experiences

• Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne.
• Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars.
• 50% Food and Beverage discount across Maybourne.
• Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children’s Party, etc.).
• Wedding and Baby gifts.
• Retirement functions.

*Terms and conditions apply to all benefits. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.