Dante Mayfair - Bar Supervisor in City of Westminster

We are seeking an exceptional Bar Supervisor to join the Dante Mayfair team at Claridge’s. Maybourne operates some of the world’s most extraordinary hotels, including Claridge’s, The Connaught, The Berkeley and The Emory in London, the Maybourne Beverly Hills and the Maybourne Riviera in the South of France, where exceptional experiences and stories of distinction are crafted that celebrate the design and character of every destination.

As a part of the finely tuned and knowledgeable team, you will be serving our guests delicious modern Italian cuisine and world-class cocktails, creating an unforgettable dining experience. No matter the time of day they join us, you will be there to provide our guests with a seamless service that lingers long after the last sip of their Negroni’s.

As Bar Supervisor you will be responsible for:

• Ensuring the highest level beverage service within Dante.
• Being creative and constantly reviewing the beverage offering in line with Dante standards.
• Being aware of notable guests and their requirements and preferences.
• Overseeing the correct set up of the bar area within the restaurant.
• Encouraging care for details, in depth knowledge, whilst promoting high team morale.
• Facilitating constant communication with restaurant team regarding Dante menu updates, dietary requirements and notable guests.
• Establishing genuine and strong rapport with each guest, based on their expectations.
• Dealing with and resolving any guest’s complaints.
• Observing team performance and providing feedback as necessary, whilst liaising with Managers.

Successful candidates for our Bar Supervisor opportunity will:

• Demonstrate genuine dedication to Claridge’s and Dante and show a commitment to consistent quality in our product and service.
• Have previous experience in a Supervisory role and will have worked in a similar role within a luxury hotel environment or high profile restaurant.
• Have exceptional knowledge of the Dante style of service and product including food, wines and spirits.
• Be able to motivate and lead a team, is adaptable and has exceptional interpersonal and communication skills.
• Ability to work with a fast pace and with excellent attention to detail.
• Immaculate personal presentation with professional and welcoming personality.
• Ability to deal with high profile guests in a professional manner.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service.

In return for your hard work and dedication we offer you:

• Financial Stability: Excellent salary package, Family Friendly company policies including enhanced Maternity and Paternity Pay, Holiday allowance increase after 3 and 5 years of service, Travel Season Ticket Loans, Pension Scheme.
• Health and Wellbeing Support: Subsidised monthly Podiatrist and Masseuse treatments, Flu vaccination vouchers, Eye test vouchers and contributions towards glasses, 24-hour colleague assistance helpline, On and off-site Occupational Health Service, Death in Service salary contribution, Various wellbeing activities focused on mental and physical health, A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.
• Recognition and Career Development: Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500, Instant colleague recognition and award programme with generous prizes, Colleague of the month nominations with generous prizes, Additional paid day off to celebrate your Birthday, Internal transfer and promotion opportunities, In-house training and development team with a strong focus on career progression and personal growth, Long service awards.
• Memorable experiences: Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne, Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars, 50% Food and Beverage discount across Maybourne, Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children’s Party, etc.), Wedding and Baby gifts, Retirement functions.

*Terms and conditions apply to all benefits. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.