At a Glance
- Tasks: Ensure guest safety and security while maintaining a welcoming atmosphere.
- Company: Join The Berkeley, a historic hotel known for its luxury and exceptional service.
- Benefits: Enjoy competitive pay, family-friendly policies, and wellness support.
- Other info: Opportunities for career growth and memorable experiences await you.
- Why this job: Be part of a dynamic team that values creativity and collaboration.
- Qualifications: Strong communication skills and a passion for guest service.
The predicted salary is between 25000 - 30000 £ per year.
Be part of a hotel with rich history & heritage.
At The Berkeley, we strive to curate distinctive and enriching experiences for our guests and our colleagues every day.
You will be part of the team to shape our future and fulfil our purpose.
The Berkeley
The Berkeley has been treading its own path for more than 100 years.
From here, midway between fashionable Knightsbridge and neighbourly Belgravia, we’re still taking style, comfort and service to inspiring new levels.
There’s nowhere quite like it.
And that’s the way we love it.
Stunning rooms by the brightest minds in the design world.
Intuitive service that always seems one step ahead.
From the moment you walk in, the hotel begins to work its magic.
With many guests returning year after year, it’s a spell that’s hard to break.
Who strives here?
Our team never fails to impress.
To us, extraordinary service means perfecting the little details and adding exquisite touches in the entire guest journey.
You truly care for our guests and your fellow colleagues.
You believe in creating a sense of enthusiasm.
Your goal is to excel and bring out your best in each and every guest interaction.
The Berkeley Experience
You will find a supportive, fun and nurturing team where you can bring your ideas and creative thinking to your role.??We have a range of development interventions at every level and for different functional specialisms to help you design the trajectory of your career.
Your team members are highly collaborative and the work environment is dynamic and stimulating.
Main duties and responsibilities
- Inquiries and visitors arriving at the staff entrance are appropriately handled and those visitors adhere to the Visitors policy.
- Administrative duties are carried out according to The Berkeley standard. This includes maintaining accurate logs, records, and notebooks.
- The Police and other Government Agencies are assisted with inquiries and whilst on Hotel premises.
- The CCTV system is actively monitored, checked to be working effectively, and maintained and fully compliant with the Data Protection Act regarding CCTV.
- Any items being removed from the Hotel are checked, pass-outs are processed correctly, with any discrepancies referred and/or any items withheld as deemed appropriate.
- A proactive presence is maintained by all Officers throughout the Hotel, particularly in public areas.
- Contribute to maintaining an excellent level of service in conjunction with the minimum requirement of the LQA standards at all times.
Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication, we offer you:
- Financial Stability
- Excellent salary package.
- Family Friendly company policies, including enhanced Maternity and Paternity Pay.
- Holiday allowance increase after 3 and 5 years of service.
- Travel Season Ticket Loans.
- Pension Scheme*.
- Salary Sacrifice.
- Holiday Trading.
- Retail Discount.
- Health and Wellbeing Support
- Subsidised monthly Podiatrist and Masseuse treatments.
- Flu vaccination vouchers*.
- Eye test vouchers and contributions towards glasses*.
- A dedicated team of Mental Health First Aiders & 24-hour colleague assistance helpline.
- On and off-site Occupational Health Service.
- Death in Service salary contribution.
- Various wellbeing activities focused on mental and physical health.
- A complimentary state-of-the-art all-day dining colleague restaurant serving a range of nutritious meals.
- Cycle to Work.
- Wellbeing & Social Champions.
- Volunteering opportunities.
- Recognition and Career Development
- Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500*.
- Instant colleague recognition and award programme with generous prizes.
- Colleague of the month nominations with generous prizes.
- Additional paid day off to celebrate your Birthday.
- Internal transfer and promotion opportunities.
- In-house training and development team with a strong focus on career progression and personal growth.
- Long service awards.
- Memorable experiences
- Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne.
- Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
- 50% Food and Beverage discount* across the Maybourne.
- Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children Party, etc.)
- Wedding and Baby gifts.
- Retirement functions.
*Terms and conditions apply to all benefits.
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK.
Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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Security Officer employer: Maybourne Hotel Group
Maybourne Hotel Group is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the prestigious setting of Claridge’s. As a Fine Dining Waiter/Waitress, you will not only enjoy competitive benefits such as learning opportunities and a provided uniform but also be part of a team dedicated to creating unforgettable experiences for guests in a luxurious environment.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security Officer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Maybourne Hotel Group. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Security Officer candidates.
✨Directly Apply to Maybourne Hotel Group
Don’t forget to apply for the Security Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Maybourne Hotel Group.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Maybourne Hotel Group. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Maybourne Hotel Group.
How to prepare for a job interview at Maybourne Hotel Group
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Maybourne Hotel Group.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Maybourne Hotel Group.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Maybourne Hotel Group.