Income Auditor in London

We are seeking a knowledgeable Income Auditor to join the Claridge's Finance team.

Maybourne operates some of the world's most extraordinary hotels, including Claridge's, The Connaught, The Berkeley and The Emory in London, the Maybourne Beverly Hills and the Maybourne Riviera in the South of France, where exceptional experiences and stories of distinction are crafted that celebrate the design and character of every destination.

• One of Maybourne's storied hotels is
• Claridge's

, a place shaped by centuries of enduring artistry.

A rich symphony of experience, where every moment unfolds with unforgettable flair.

A place where tradition is treasured and history continues to inspire.

For over two hundred years, those who choose Claridge's for life’s finest moments become part of its brilliant legacy.

Claridge's is a family of the best and brightest, proudly serving the best and brightest.

The calibre of our staff is unparalleled, as are our esteemed guests.

Our people are a manifestation of our ethos - generous, passionate and truly personal.

Claridge's is a place that invites you in, embraces you, and make your spirit soar.

Finance

Amid the busyness of Claridge's, you will find the calm, ordered rhythm of the Finance department.

Your role will be defined by accuracy and trust and together with the rest of the team, you will play a part in analysing performance, guiding departmental budgets and safeguarding the hotels long-term prosperity with meticulous care.

As a Income Auditor you will be responsible for

• Prepare and distribute daily revenue reports, including posting income and statistics journals to the General Ledger.
• Audit daily revenue across all hotel areas, including Rooms, Food & Beverage, telephone, laundry, valet, health club, and other revenue streams.
• Reconcile financial records and ledgers, ensuring Guest Ledger, Advanced Deposit Ledger, City Ledger, and General Ledger balances are accurate.
• Review payments, cash receipts, credit cards, and settlements, investigating discrepancies, paid-outs, allowances, and voucher approvals.
• Monitor guest account and credit activity, including open paymaster accounts, high balance reports, revenue adjustments, and supporting authorisations.
• Verify operational reports and supporting documentation, including registration cards, housekeeping discrepancies, complimentary rooms, house use, rate variances, and room rate checks.
• Maintain audit records, logs, compliance checks, and reporting, including benchmarking submissions, provisional monthly revenue statistics, and corporate financial procedure compliance.
• Support wider finance operations, including ad-hoc analysis, telephone exception reporting and journals, entertainment/comps journals, cross-training, and internal audit support.
• Successful candidates for our

Income Auditor opportunity will

• Previous experience in a similar role.
• Have a high level of accuracy and attention to detail.
• Have strong organisational and time management skills.
• Be a team player who is an avid learner who wants to be challenged and developed.
• Have good communication skills and a professional manner.
• Be a competent IT user, to include Excel, Word, Outlook etc.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service.

Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you:

• Financial Stability
• Excellent salary package.
• Family Friendly company policies including enhanced Maternity and Paternity Pay.
• Holiday allowance increase after 3 and 5 years of service.
• Travel Season Ticket Loans.
• Pension Scheme*.
• Health and Wellbeing Support
• Subsidised monthly Podiatrist and Masseuse treatments.
• Flu vaccination vouchers*.
• Eye test vouchers and contributions towards glasses*.
• 24-hour colleague assistance helpline.
• On and off-site Occupational Health Service.
• Death in Service salary contribution.
• Various wellbeing activities focused on mental and physical health.
• A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.
• Recognition and Career Development
• Referral Scheme 'Introduce a Star' where you can earn up to £1,500*.
• Instant colleague recognition and award programme with generous prizes.
• Colleague of the month nominations with generous prizes.
• Additional paid day off to celebrate your Birthday.
• Internal transfer and promotion opportunities.
• In-house training and development team with a strong focus on career progression and personal growth.
• Long service awards.
• Memorable experiences
• Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne.
• Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
• 50% Food and Beverage discount* across Maybourne.
• Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.)
• Wedding and Baby gifts.
• Retirement functions.

*Terms and conditions apply to all benefits.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK.

Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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